2014 Chevrolet Cruze Technical Service Bulletins

1,920 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10116874Feb 8, 2016Exterior lighting. This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
• 10096184Feb 8, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the general motors service policies and procedures manual section 5.2.4 odometer servicing.
• 10116871Feb 5, 2016Equipment. This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
• 10096079Feb 2, 2016Engine cooling. This preliminary information communication provides information to the technician that some vehicle may have an “exhaust fluid quality poor” on the driver information center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination.
• 10116863Feb 1, 2016Equipment. This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
• 10112302Jan 28, 2016Seats, Air bags. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
• 10112300Jan 27, 2016Exterior lighting. This preliminary informational bulletin provides a procedure on replacing the headlamps for conditions of headlamp turn signal diffuser lens amber colored instead of clear
• 10112299Jan 27, 2016Equipment. This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
• 10112283Jan 21, 2016Engine, Electrical system. This technical bulletin provides a procedure to replace the coil connector leads for a condition of engine stall or stumble
• 10112277Jan 19, 2016Equipment, Electrical system. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
• 10112272Jan 14, 2016Engine. This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
• 10246963Jan 13, 2016Equipment. Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10079721Jan 12, 2016Visibility (wipers, defrost, mirrors). 15224a - customer satisfaction program (revised service procedure). Vehicles equipped with a sunroof (rpo cf5 or c3u) may have an abnormal condition in the sunroof glass panel that can cause the glass to break. Dealers are to inspect and replace the sunroof window glass panel if necessary.
• 10112264Jan 7, 2016Body and structure. This informational bulletin provides information on removing paint stains on the under side of protective shipping film
• 10112263Jan 6, 2016Lane departure, Equipment. This engineering informational bulletin announces an end of need for information regarding the service side detection system message displayed and multiple DYC's
• 10075734Jan 6, 2016Electrical system. Engineering Information – Service Side Detection System Message Displayed and/or DTCs B101D, U0232 and/or U0233 Set If you encounter a vehicle with this concern, please refer to SI diagnostics
• 10250070Jan 1, 2016Engine cooling. Engine Stall or Stumble - Replace Coil Connector
• 10250067Jan 1, 2016Equipment. Infotainment System Will Not Return to Media After Bluetooth Call Ends
• 10247245Jan 1, 2016Visibility (wipers, defrost, mirrors), Other or unknown. Sunroof Glass Breaking
• 10246557Jan 1, 2016Engine cooling. Engine Stall or Stumble - Replace Coil Connector
• 10114991Dec 21, 2015Equipment. This Preliminary Information communication provides information to the technician on the steps to take to diagnose and repair the vehicles that may have an inaccurate clock. Technician will check for Diagnostic Trouble Codes in the telematics communication interface control module. Ensure that the customer?s concern does not relate to the normal characteristic described in the latest version of PIC5839. Technician…
• 10114977Dec 18, 2015Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114954Dec 9, 2015Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10114948Dec 4, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a voice recognition system that is inaccurate when trying to access contacts stored in the paired phone's contact list. The following list of helpful hints may assist with a more desired system operation. When giving a command do not speak slowly. The system does not recognize tags if they are in the name of…
• 10250049Dec 1, 2015Engine cooling. Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set
• 10250044Dec 1, 2015Transmission and drivetrain. Difficult to Shift and/or Hard to Get into Gear
• 10246536Dec 1, 2015Engine cooling. Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set
• 10246531Dec 1, 2015Transmission and drivetrain. Difficult to Shift and/or Hard to Get into Gear
• 10201119Dec 1, 2015Engine, Engine cooling. Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTSs Set
• 10201115Dec 1, 2015Equipment, Other or unknown. OnStar Voice Fallback Number Update
• 10201098Dec 1, 2015Transmission and drivetrain, Engine. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10190504Dec 1, 2015Electrical system, Equipment. IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® – The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC.
• 10190503Dec 1, 2015Engine, Transmission and drivetrain. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
• 10074312Dec 1, 2015Engine. Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set Some customers may comment on one or more of the following conditions: • Engine runs rough. • Poor acceleration. • Smell of exhaust within vehicle.
• 10074308Dec 1, 2015Transmission and drivetrain. Summary to be provided on a future date.
• 10137258Nov 30, 2015Equipment. This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
• 10115143Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10115141Nov 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about improper engine block cleaning during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of…
• 10115140Nov 30, 2015Electrical system, Engine. This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire. Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the…
• 10137255Nov 25, 2015Tires, Wheels. This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
• 10115138Nov 25, 2015Equipment, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer…
• 10115128Nov 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10089565Nov 23, 2015Visibility (wipers, defrost, mirrors). 15224 - customer satisfaction program. Certain vehicles equipped with a sunroof (rpo cf5 or c3u) may have an abnormal condition in the sunroof glass panel that can cause the glass to break. Dealers are to inspect and replace the sunroof window glass panel if necessary.
• 10137249Nov 20, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
• 10137246Nov 20, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
• 10137245Nov 19, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
• 10137237Nov 12, 2015Electrical system. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
• 10137231Nov 10, 2015Seats. This preliminary informational bulletin provides repair information to correct a customer concern of front seat lateral movement, clunk, squeak, click noise or shift while cornering.
• 10115117Nov 10, 2015Equipment. This Preliminary Information communication provides information to the technician about an intermittent concern for Service Keyless Entry message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B3124. Technician should inspect the trunk area for objects that may block the reception of the Rear Compartment Antenna.
• 10115108Nov 9, 2015Equipment. This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.

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