2014 Chevrolet Cruze Technical Service Bulletins

1,920 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138692Aug 25, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10138688Aug 21, 2014Engine cooling, Equipment. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
• 10138687Aug 21, 2014Equipment. This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the customers concern of the iphone connection concerns.
• 10138684Aug 20, 2014Engine, Equipment. This preliminary bulletin provides additional diagnostic tips to diagnose whistle or chirping noises.
• 10093773Aug 19, 2014Engine. 14417a - customer satisfaction (revised service procedure). Certain vehicles equipped with the 1.4l engine (rpo luj or luv) may have a condition in which a low engine coolant level may be observed in the coolant reservoir even though there are no external leaks present. Some customers may have noticed that the coolant level was full when the vehicle was new but the coolant level decreased over time.
• 10138681Aug 18, 2014Tires, Equipment. This informational bulletin provides the technician with information on tire radial force variations and how to use it.
• 10112176Aug 18, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about the Samsung Galaxy S III will lose connection to the vehicle or does not connect to the vehicle. Customer can update the phone with the latest Android system software which begins with Android 4.4 version.
• 10093719Aug 12, 2014Engine. 14417 - customer satisfaction. Certain vehicles equipped with the 1.4l engine (rpo luj or luv) may have a condition in which a low engine coolant level may be observed in the coolant reservoir even though there are no external leaks present. Some customers may have noticed that the coolant level was full when the vehicle was new but the coolant level decreased over time.
• 10093672Aug 11, 2014Visibility (wipers, defrost, mirrors). 14490 - customer satisfaction. Certain vehicles may not have an adequate seal on the driver's side lower windshield panel-to-cowl interface. This could allow water to enter the vehicle and moisten the front and rear carpet on the driver's side. Dealers are to reseal the windshield panel-to-cowl interface seam.
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10138671Aug 7, 2014Equipment, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
• 10056372Aug 1, 2014Engine cooling. Chevrolet: see document search button for owner letter. There are no external leaks present that would cause low engine coolant level in coolant reservoir. Model 2011-2014 cruze.
• 10056368Aug 1, 2014Visibility (wipers, defrost, mirrors). Chevrolet: on lower windshield panel to cowl interface, on driver's side, water is entering vehicle and causing front and rear carpet to be moisten, due inadequate seal. Model 2014 cruze.
• 10056357Aug 1, 2014Steering. Buick/chevrolet: while steering, steering wheel has stick slip or notchy feel due to increased efforts to overcome force to turn gears inside steering gear. Model 201-2014 verano, cruze, malibu.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10140439Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10138594Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10137844Jul 30, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10112142Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112140Jul 30, 2014Engine cooling, Fuel system. This Preliminary Information communication advises the technician that the 2.0L Diesel engine Exhaust Particulate Sensor Assembly part numbers 12655962 and 12661098 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance
• 10112139Jul 30, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112138Jul 30, 2014Engine cooling, Equipment. This Preliminary Information communication advises the technician that the 2014 Cruze Diesel Engine Exchange Program Has Ended. Dealer can now be ordered through the regular Customer Care and Aftersales parts process.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10140437Jul 25, 2014Equipment, Engine. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10138592Jul 25, 2014Equipment. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10137842Jul 25, 2014Equipment, Engine cooling. This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
• 10140436Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10140435Jul 23, 2014Electrical system, Seats, Air bags. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
• 10138591Jul 23, 2014Tires, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10138590Jul 23, 2014Equipment, Air bags. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
• 10137841Jul 23, 2014Tires, Equipment, Wheels. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10137840Jul 23, 2014Equipment, Seats, Electrical system. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
• 10112116Jul 17, 2014Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10140430Jul 16, 2014Engine. This informational bulletin provides information on how to drain and fill the engine oil and capacity.
• 10140367Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10138585Jul 16, 2014Equipment. This informational bulletin provides information on how to drain and fill the engine oil and capacity.
• 10138582Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10137835Jul 16, 2014Engine cooling, Equipment. This informational bulletin provides information on how to drain and fill the engine oil and capacity.
• 10137832Jul 16, 2014Equipment. This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
• 10140365Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10138580Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137830Jul 15, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10112113Jul 15, 2014Engine cooling. This Preliminary Information communication advises the technician that the Exhaust Gas Recirculation system Parts Restriction has ended. Dealer can now order the parts through the normal Customer Care and Aftersales parts process.
• 10140364Jul 14, 2014Electrical system, Electronic stability control. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10138579Jul 14, 2014Equipment, Electrical system. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10137829Jul 14, 2014Equipment, Electrical system, Transmission and drivetrain. This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
• 10140363Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10138578Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137828Jul 11, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10140359Jul 8, 2014Equipment. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.

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