2014 Chevrolet Cruze Technical Service Bulletins

1,920 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10056601Dec 1, 2014Equipment. Chevrolet: the cluster driver information center (dic) will illuminated on its own, in key off condition, while in trip menu mode, and odometer resets itself, intermittently, with a beep sound. Model 2014-2015 cruze, orlando.
• 10114273Nov 26, 2014Fuel system. This preliminary bulliten provides the technicians with information on a fuel trim reset after O2 sensor replacement.
• 10114271Nov 25, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10114270Nov 25, 2014Equipment. This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
• 10090216Nov 25, 2014Equipment, Visibility (wipers, defrost, mirrors). 14577 - service update. This bulletin provides a service procedure to replace on certain vehicles the windshield washer fluid bottle. These vehicles may have a washer fluid bottle that may leak and reduce the capacity of the washer bottle, or completely empty the washer bottle up to the crack, depending on the crack location and size.
• 10114759Nov 24, 2014Equipment. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
• 10114748Nov 24, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10114746Nov 21, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
• 10114267Nov 21, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10114740Nov 19, 2014Engine cooling. This Preliminary Information communication advises the technician that the NOX 1 Sensor part numbers 12641556 and 12662658 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10081067Nov 19, 2014Steering. 14232 - special coverage. Some vehicles may have increased friction in the steering system. This could cause the steering wheel to stick in the straight-ahead position after driving long distances on a straight highway. The steering wheel can be turned but it may require increased effort. Dealers are to 1) replace the steering gear on 2010-2012 model year vehicles; or 2) reprogram the power steering control module…
• 10114738Nov 18, 2014Equipment. This Preliminary Information communication advises the technician that the Parts Restriction has ended on the Heated Oxygen Sensor part number 12644786. Dealer can order parts through the regular Customer Care and Aftersales part process.
• 10114262Nov 18, 2014Brakes. This informational bulletin explains a normal condition for what and how the drive line can clunk.
• 10114260Nov 18, 2014Forward collision avoidance. This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
• 10114244Nov 7, 2014Electrical system. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
• 10114709Nov 5, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician that before calling General Motors Technical Assistance Center for assistance, there is some basic diagnostic information that must be obtained in order for General Motors Technical Assistance Center to provide proper direction in repairing the vehicle.
• 10114705Nov 4, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114240Nov 3, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10114239Nov 3, 2014Equipment. This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
• 10253397Nov 1, 2014Engine cooling, Fuel system. 2014 Chevrolet Cruze Diesel NOX 1 Sensor - Part Restriction.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10248766Nov 1, 2014Air bags. Driver Front Airbag Inflator Failure
• 10248748Nov 1, 2014Transmission and drivetrain, Steering. Special Coverage Adjustment ? Power Steering Stick-Slip
• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246625Nov 1, 2014Latches, locks and linkages, Vehicle speed control, Other or unknown. Car and Truck Fix it Right the First Time Issues
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245760Nov 1, 2014Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10074059Nov 1, 2014Equipment. Summary to be provided on a future date.
• 10070538Nov 1, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10070533Nov 1, 2014Engine cooling, Fuel system. Summary to be provided on a future date.
• 10070013Nov 1, 2014Engine. Summary to be provided on a future date.
• 10067353Nov 1, 2014Air bags. Summary to be provided on a future date.
• 10135366Oct 31, 2014Engine cooling. This Preliminary Information communication provides information to the technician about improper engine block cleaning during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of…
• 10135357Oct 30, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0133 and or P22FA. Technician will need to inspect Heated Oxygen Sensor and the Oxides of Nitrogen Sensor 1 for soot build up. If the sensors are covered with soot replace both sensor should be replaced.
• 10135356Oct 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
• 10114328Oct 30, 2014Equipment. This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
• 10135352Oct 27, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10114316Oct 27, 2014Equipment. This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the customers concern of the iphone connection concerns.
• 10114312Oct 24, 2014Equipment. This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.
• 10114309Oct 23, 2014Visibility (wipers, defrost, mirrors). This informational bulletin explains how to care for wiper blades.
• 10114304Oct 23, 2014Equipment. This preliminary informational bulletin provides information on whats considered a normal warm up time in cold ambient temperatures.
• 10135342Oct 20, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10135337Oct 17, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114299Oct 17, 2014Equipment. This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
• 10114296Oct 16, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10135331Oct 14, 2014Steering, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the radio Radio/HVAC Display turns off and on at times, ABS, Service Traction System and Service StabiliTrak telltale lights come on, and or Service Steering Message displaying in the Driver Information Center and may experience heavier steering feel at low speed or static steering maneuvers. Technician may find…
• 10114292Oct 13, 2014Electrical system. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
• 10135322Oct 10, 2014Engine cooling. This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

← All problems reported for the 2014 Chevrolet Cruze