2014 Chevrolet Cruze Technical Service Bulletins

1,920 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113753Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10113752Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.
• 10135384Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
• 10113745Mar 10, 2015Equipment. This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
• 10113741Mar 10, 2015Equipment. This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
• 10135383Mar 9, 2015Equipment. This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
• 10113740Mar 9, 2015Equipment. This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
• 10139322Mar 6, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio?s Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays…
• 10135381Mar 6, 2015Engine cooling. This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
• 10113738Mar 6, 2015Engine cooling. This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
• 10139314Mar 4, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10135377Mar 4, 2015Equipment. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10135376Mar 4, 2015Equipment. This preliminary informational bulletin provides diagnostic and repair information for a customer concern of intermittently HVAC blows only cold air with vehicle at operating temperatures.
• 10113731Mar 4, 2015Equipment. This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
• 10113730Mar 4, 2015Equipment. This preliminary informational bulletin provides diagnostic and repair information for a customer concern of intermittently HVAC blows only cold air with vehicle at operating temperatures.
• 10135371Mar 3, 2015Equipment, Electrical system. This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
• 10113724Mar 3, 2015Electrical system. This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
• 10139299Mar 2, 2015Engine cooling. This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113720Mar 2, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113574Feb 27, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips and repair information to correct a customer concern of oil leak from timing belt area.
• 10113573Feb 27, 2015Electrical system, Equipment. This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
• 10114440Feb 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install…
• 10113571Feb 24, 2015Electrical system. This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
• 10113570Feb 24, 2015Equipment. This technical bulletin is a revision for 11-08-49-001M to update the Condition.
• 10114432Feb 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install…
• 10113566Feb 20, 2015Fuel system. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10114424Feb 19, 2015Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly.
• 10113563Feb 19, 2015Electrical system, Engine cooling. This preliminary informational bulletin provides repair information to correct a customer concern on an intermittent crank/no start in cold climate conditions, or a technician finding DTC P1682 set as current or in history.
• 10113562Feb 19, 2015Engine cooling. This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of vehicle slow to heat up in cold ambient temperatures.
• 10114412Feb 13, 2015Engine cooling. This Preliminary Information communication advises the technician that the Exhaust Particulate Sensor Assembly part restriction has ended. Dealer can now order the parts through the normal Customer Care and Aftersales parts process.
• 10114410Feb 13, 2015Equipment. This Preliminary Information communication advises the technician that the Oxides of Nitrogen 2 sensor can now be ordered through the regular Customer Care and Aftersales part process.
• 10114408Feb 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10114404Feb 13, 2015Equipment. This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113538Feb 11, 2015Tires, Wheels. This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
• 10113537Feb 11, 2015Engine cooling. This preliminary informational bulletin provides a diagnostic tip for technicians who may find an oil leak after a recent oil change has been performed.
• 10114390Feb 9, 2015Equipment, Engine cooling. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly.
• 10113531Feb 9, 2015Equipment. This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
• 10113527Feb 6, 2015Exterior lighting. This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
• 10114389Feb 5, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a buzz noise and or vibration in the dash or floor board areas, most noticeable at 1800-2200 engine rpm. Technician will need to gain access to the brake lines and install 2 clips part number 13287828.
• 10113519Feb 5, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
• 10113514Feb 3, 2015Tires. This informational bulletin communicates GM's position on use of nitrogen gas in tires.
• 10113512Feb 3, 2015Electrical system. This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
• 10095364Jan 30, 2015Electrical system. This preliminary information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, “error or update failed messages”, navigation map not loading, bluetooth or usb concerns. Technician should inspect the usb/sd card port for a sd card or a device plug into any of the usb ports.
• 10079524Jan 27, 2015Engine. 14371b - special coverage (labor code revised). Some 2011-2014 model year chevrolet cruze vehicles and some 2012-2014 chevrolet sonic vehicles with the 1.4l engine may have an engine coolant leak from the water pump. The pump may leak from the weep reservoir or from the water pump shaft seal, leading to a drip of coolant onto the engine or onto the ground. Over time, the loss of coolant will reduce cooling…
• 10139439Jan 26, 2015Engine cooling. This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
• 10139438Jan 26, 2015Equipment. This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
• 10139437Jan 23, 2015Electrical system. This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
• 10139436Jan 23, 2015Equipment. This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
• 10139433Jan 23, 2015Electrical system. This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
• 10139432Jan 22, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern regarding radio turning on and off with possible intermittent Malfunction Indicator Lamp (MIL) Lights, or DTC C0800, B1325, or B1517 set.

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