2014 Chevrolet Cruze Technical Service Bulletins

1,920 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113663May 29, 2015Equipment. This engineering information bulletin is requesting information from dealers on a customer concern of poor A/C performance.
• 10113662May 27, 2015Fuel system, Other or unknown. This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
• 10114572May 22, 2015Equipment. This Preliminary Information communication advises the technician that the Product Quality Center part restriction on intake manifold part numbers 12654607 and 12657379 as well as the intake manifold runner control valve actuator restriction has ended.
• 10113658May 22, 2015Engine cooling. This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10113657May 21, 2015Engine cooling. This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
• 10113656May 21, 2015Electrical system. This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
• 10114565May 20, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that have engine oil leak may be isolated to the timing belt upper front cover. Technician will gain access to the camshaft position actuators and use a piece of paper to see if they eject oil. If the camshaft position actuator ejects oil will engine is running replace the camshaft position actuator.
• 10113654May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113652May 15, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10114543May 14, 2015Electrical system. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186…
• 10113651May 14, 2015Engine. This preliminary informational bulletin provides critical diagnostic information for a customer concern of engine rattle/knock noise, loose or broken front crankshaft pulley bolt and/or flywheel bolts.
• 10114525May 8, 2015Fuel system. This Preliminary Information communication advises the technician that the Product Quality Center part restriction for the exhaust gas temperature sensors part numbers 55598259, 55581035 and 55581034 has ended and the parts can be ordered through the regular process.
• 10044234May 1, 2015Engine, Engine cooling. Gm: engine rattle/knock noise, loose or broken front crankshaft pulley bolt and/or flywheel bolts. Also included buick encore, chevrolet sonic, and chevrolet trax. Model year 2014. *js updated 09/30/2013 *js updated 2/5/16.
• 10113624Apr 30, 2015Visibility (wipers, defrost, mirrors). This preliminary informational bulletin provides repair information to correct a customer concern of sunroof or sunshade inoperative, and technician may find DTC U151B set.
• 10113621Apr 29, 2015Transmission and drivetrain. This preliminary informational bulletin provides repair information to correct a customer concern of a squeak noise heard when operating the clutch pedal.
• 10113620Apr 28, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
• 10114491Apr 27, 2015Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10114490Apr 27, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10114488Apr 27, 2015Electrical system. This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.
• 10113615Apr 27, 2015Equipment, Electrical system. This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
• 10113614Apr 27, 2015Equipment. This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
• 10113613Apr 27, 2015Equipment. This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
• 10114487Apr 24, 2015Fuel system. This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the 2014 Chevrolet Cruze 2.0L Diesel engine Regular Production Option Code (LUZ) Oxidation Converter Particulate Filter part number 12659575. Dealer can now ordered through the regular Customer Care and Aftersales parts process.
• 10114486Apr 24, 2015Fuel system. This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the 2014 Chevrolet Cruze 2.0L Diesel engine Regular Production Option Code (LUZ) Catalytic Converter part number 22867460. Dealer can now ordered through the regular Customer Care and Aftersales parts process.
• 10114474Apr 20, 2015Equipment. This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114471Apr 17, 2015Engine cooling. This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors Part numbers 55598259, 55581035 and 55581034 will be placed on a parts restriction through the General Motors Product Quality Center. The dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114470Apr 17, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10114469Apr 16, 2015Engine cooling, Equipment. This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors Part numbers 55598259, 55581035 and 55581034 will be placed on a parts restriction through the General Motors Product Quality Center. The dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113594Apr 15, 2015Transmission and drivetrain. This preliminary informational bulletin provides repair information to correct a customer concern of a fluid leak from under the front of the vehicle, the clutch pedal is hard to push, returns slow, does not return all the way to the top or does not return at all.
• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10114451Apr 6, 2015Electrical system. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10139395Mar 31, 2015Brakes. This Preliminary Information communication provides information to the technician with the step to diagnose and repair vehicles that have a Diagnostic Trouble Code C1100 sym 02 set in the Electronic Brake Control Module. Technician will use the scan tool to monitor Brake Pressure Sensor Data. If the voltage is constant without any changes the Electronic Brake Control Module will need to be replaced for this concern.
• 10135418Mar 31, 2015Electrical system. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10113785Mar 31, 2015Equipment. This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
• 10139385Mar 30, 2015Latches, locks and linkages. This Preliminary Information communication provides information to the technician about vehicles that may have a intermittently the doors may not unlock when pushing the door handle buttons, the vehicle may not start when pushing the start button, or key fobs will work until Body Control Module goes to sleep. Technician will need to replace the Remote Control Door Lock Receiver with the correct module for the…
• 10139379Mar 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10135412Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113775Mar 26, 2015Equipment. This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
• 10113773Mar 26, 2015Equipment. The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 10135410Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10113770Mar 24, 2015Brakes. This informational bulletin provides technicians with a brake lathe calibration procedure.
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10139360Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio's Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays…
• 10139359Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio's Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays…
• 10135400Mar 18, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
• 10135399Mar 18, 2015Steering. This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
• 10113759Mar 18, 2015Equipment. This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
• 10113758Mar 18, 2015Steering. This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
• 10135395Mar 16, 2015Equipment. This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
• 10135394Mar 16, 2015Electrical system. This informational bulletin communicates GM wiring repair strategy information.

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