2016 Chevrolet Cruze Technical Service Bulletins

1,331 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Cruze. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118917Sep 30, 2016Equipment. This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10118916Sep 30, 2016Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10118913Sep 30, 2016Equipment. This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
• 10118912Sep 30, 2016Equipment. This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
• 10118907Sep 30, 2016Tires. This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
• 10099861Sep 30, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may be running rough with a malfunction indicator lamp on. Technician may find diagnostic trouble code p0300 set. Technician will need to perform an engine compression testing in service information. If excessive leakage to the crankcase is isolated, check piston and cylinder wall condition. Technician should…
• 10099236Sep 30, 2016Equipment. This preliminary information communication provides information to the technician about vehicle that will have no xm audio or no signal. Dealer should communicate to the customer that we apologize for this inconvenience and that general motors is working on a solution for this concern.
• 10092367Sep 30, 2016Equipment. This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
• 10118987Sep 27, 2016Transmission and drivetrain. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of vehicle difficult to shift or will not shift into gear.
• 10118974Sep 27, 2016Equipment. This technical bulletin provides a procedure to repair the GMLAN wiring harness to if found to be pinched behind the radio and correct the customers concern of a no start condition.
• 10118919Sep 27, 2016Equipment. This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
• 10118918Sep 27, 2016Equipment. This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
• 10099150Sep 27, 2016Back-over prevention (rear camera). This preliminary information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "service rear vision system" message that both happen at the same time. Technician should check for diagnostic trouble codes and follow published service information diagnostics for the diagnostic trouble codes.
• 10118973Sep 26, 2016Equipment. This technical bulletin provides a procedure for securing unused front speaker clinch nuts to correct a customer concern of a rattle or buzz noise from the IP when vehicle is driven on rough or dirt roads.
• 10118954Sep 23, 2016Equipment. This technical bulletin provides a preliminary service procedure to verify torque of the CHMSL fasteners when a water leak is evident at the roof/rear window area, or if water is found in the trunk.
• 10118962Sep 22, 2016Transmission and drivetrain. This technical bulletin provides a procedure to drill two holes in the rear axle housings to spray lubricant into and then close up with rivets to correct a condition of a rear axle creak noise due to the improper lubrication of some of the internals.
• 10118915Sep 22, 2016Equipment. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
• 10118910Sep 22, 2016Equipment. This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
• 10118979Sep 19, 2016Engine cooling. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
• 10118920Sep 19, 2016Electrical system. This technical bulletin provides a procedure to reprogram the radio to correct the conditions of Radio Locks Up and/or Resets, Bluetooth Pairing, IPhone Loses Pairing, Bluetooth Connection And Audio Concerns, Street Names Flickering, TBT Routing Screen Displayed After Download is Finished, XM Weather Alerts Cannot Be Selected Off, Voice Recognition and Navigation Updates, Various Rear Vision Camera Concerns…
• 10118908Sep 19, 2016Equipment. This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
• 10118914Sep 16, 2016Electrical system. This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
• 10118935Sep 15, 2016Steering. This technical bulletin provides a procedure for replacing both steering linkage inner tie rods to eliminate a rattle type noise that is heard coming from the front end over bumps.
• 10118909Sep 14, 2016Tires. This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata…
• 10100442Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10098081Sep 14, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10097132Sep 14, 2016Electrical system, Equipment. This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system is working release the vehicle.
• 10099127Sep 13, 2016Electrical system. This preliminary information communication provides information to the technician about vehicles voice recognition inoperative for calling bluetooth phone contacts. Technician will need to clear all private data and repair any phones that were deleted.
• 10098423Sep 13, 2016Steering. This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for…
• 10118939Sep 9, 2016Equipment. Service bulletin technical phone icon on radio display intermittently will not respond or spins when pressed.
• 10118937Sep 9, 2016Equipment. Service Bulletin technical radio is theft locked.
• 10118934Sep 8, 2016Equipment. This informational bulletin provides information on a new service replacement radio has been released for the vehicles above. As a result, the radio part number received may not be the same part number as the one that was ordered. Certain service replacement radios do not require USB programming.
• 10118922Sep 8, 2016Equipment. This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio Inoperative, blue Screen, AM clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.
• 10118926Sep 7, 2016Steering. This informational bulletin provides information on a noise that is considered normal operation for customer concerns on a zipper type noise heard when turning the steering wheel caused by the interface between the electric steering motor and drive belt assembly.
• 10118923Sep 7, 2016Vehicle speed control. This informational bulletin provides information on a clicking noise or detent feel when depressing the accelerator pedal all the way down that should be considered normal operation.
• 10099842Sep 2, 2016Engine. This preliminary information communication provides information to the technician about vehicles that may be running rough with a malfunction indicator lamp on. Technician may find diagnostic trouble code p0300 set. Technician will need to perform an engine compression testing in service information. If excessive leakage to the crankcase is isolated, check piston and cylinder wall condition. Technician should…
• 10118911Sep 1, 2016Fuel system. This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
• 10082412Aug 31, 2016Electrical system. This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10083241Aug 30, 2016Electrical system. This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2.
• 10082804Aug 30, 2016Electrical system. This technical bulletin provides a procedure to reprogram the bcm to correct a customer concern of intermittent loss of key fob and/or passive entry, and passive start functions due to the remote control door lock receiver (rcdlr) becoming can locked-up and unresponsive due to multiple signals being received in a specific time span.
• 10082277Aug 30, 2016Tires, Equipment. This informational bulletin provides the correct information that is needed to correctly know what tpm sensor is needed to be installed on vehicles if there is accessory wheels installed and who to contact when the accessory wheels will not learn the tpm's to the vehicles.
• 10083325Aug 29, 2016Equipment. This preliminary information communication advises the technician that the human machine interface, radio or tuner, radio controls, integrated center stack, display, and media disc players are placed on restriction through the general motors technical assistance center. Dealer will need to contact general motors technical assistance center for further assistance.
• 10082869Aug 29, 2016Engine. This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10082411Aug 26, 2016Equipment. This technical bulletin provides a procedure to enable the 4g lte wifi on newly delivered vehicles for some vehicles that were not shipped with the feature not enabled.
• 10082660Aug 24, 2016Equipment. This technical bulletin provides a procedure to reprogram the hvac module to correct the customers concern of poor a/c performance during stop/start.
• 10083208Aug 23, 2016Engine. This preliminary information communication provides information to the technician about vehicles with a rattle noise from engine area while driving. Technician will need to check the torque on turbocharger mounting bolts.
• 10083206Aug 23, 2016Engine. This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that have an oil leak at the rear of the engine. Technician will need to use the evaporative emissions system tester to record the crankcase pressure. If the crankcase pressure is in the proper range, follow published service information strategy based diagnostics for engine oil leaks.
• 10083075Aug 19, 2016Electrical system, Engine. This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that stalled while driving and or will not crank over and or the battery light or service charging system message being on. Technician may find diagnostic trouble code p0622 set. Technician should inspect the main engine ground cable located underneath the starter motor for being loose, if…
• 10081880Aug 19, 2016Transmission and drivetrain. This technical bulletin provides the procedures to complete a transsmission adaptive learn on all the different types of vehicles and transmissions based on rpo options to correct a condition of harsh shifts on hard accellerations.
• 10083080Aug 15, 2016Engine cooling. This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a diagnostic trouble code p0521 in the engine control module. Technician should follow all published service information diagnosis.

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