2018 Chevrolet Cruze Electrical system Problems
- Complaints
- 14about this part
- Share
- 13%of 109 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the electrical system of the 2018 Chevrolet Cruze, 13% of the 109 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My son bought his car not even happen in a month he hit a deer he said it felt weird like the braking system went weird not even thinking it went to an auto body shop and my father told me to look up recalls and it will not let me look it up it's in the VIN isn't recognized by gmc so I'm curious on what's going on with his car if there was any recalls or if it was mechanical issue I'd like paul to the side brakes for a weird it was in wayne county ohio on route 585 at the end of october 2020”
NHTSA complaint #11373539, filed 2020-11, 87,000 miles“While driving on the interstate at 60mph, without warning the engine turned off. The dash went completely dark. No power, no steering. Drifted to shoulder. Put in park, turned key to off then on. Vehicle started. (no warning or service codes) replicated again about 10 mins later. On city street traveling 35 MPH without warning dash went dark and car shut off. Same procedure to start. (no warning or service codes) unknown what caused massive failure. No indicators.”
NHTSA complaint #11185508, filed 2019-03, 11,015 miles“The infotainment touchscreen on my 2018 Chevrolet Cruze has become unresponsive and frozen on the startup warning screen. Because of this, I am unable to access basic functions such as Bluetooth, CarPlay, and Android Auto. The radio (FM) still works, but I cannot connect my phone for calls, navigation, or music. This issue is widely reported by many other Cruze owners, yet there is no recall or official fix from the manufacturer. The problem is a safety concern because I cannot use hands-free calling or navigation as intended. …”
NHTSA complaint #11682291, filed 2025-08“P0325 knock sensor multiple occurrences of sluggish performance causing safety risk when entering into traffic. This is the 3rd time I’ve replaced this sensor. And it’s very dangerous when it happens. This happens at the exact same time last year at the end of June beginning of July 2024 as well which made Chicago driving very dangerous.”
NHTSA complaint #11669525, filed 2025-06“Service safety restraint system. Airbags are potentially at risk to not deploy if a wreck was to occur. This failure has caused the airbags to be shut off despite anyone sitting in the seats that is supposed to activate them on when weight is applied to the seat. Has not been inspected but I would like for it to be inspected on behalf of the Chevy dealership at their cost.”
NHTSA complaint #11660808, filed 2025-05Related service bulletins
- 11025552Oct 4, 2025This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing…
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017443Apr 2, 2025This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013149Jan 17, 2025This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 4 | 17% |
| 2018 | 14 | 13% |
| 2017 | 33 | 16% |
| 2016 | 59 | 24% |
| 2015 | 50 | 20% |
| 2014 | 187 | 27% |
| 2013 | 122 | 21% |
| 2012 | 196 | 23% |
| 2011 | 96 | 13% |
Other parts of the 2018 Chevrolet Cruze
27 complaintsOther or unknown
24 complaintsTransmission and drivetrain
23 complaintsBrakes
13 complaintsSteering
9 complaintsAir bags
8 complaintsFuel system
7 complaintsExterior lighting
5 complaintsVehicle speed control
5 complaintsWheels
5 complaintsBody and structure
4 complaintsSuspension
4 complaints
← All problems reported for the 2018 Chevrolet Cruze
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology