2016 Chevrolet Express Technical Service Bulletins

1,287 technical service bulletins (TSBs) are on record for the 2016 Chevrolet Express. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137602May 4, 2017Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10137603May 2, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10114043Apr 27, 2017Electrical system. This informational bulletin provides information on Wireless Charging Module Diagnosis.
• 10113978Apr 26, 2017Equipment. This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
• 10113980Apr 21, 2017Equipment. ?
• 10114027Apr 19, 2017Wheels. This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
• 10113991Apr 19, 2017Equipment. This technical bulletin provides a procedure to perform a Navigation Map Update (U.S. and Canada Dealers Only) for customers that may want it.
• 10114016Apr 13, 2017Engine. This technical bulletin provides a procedure to Tighten the Charge Air Cooler Duct Clamp to correct a condition of an oil leak originating from either the inlet or outlet duct of the turbocharger due to the charge air cooler pipe clamp not being tightened properly.
• 10114048Apr 12, 2017Equipment. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10113977Apr 10, 2017Equipment. This informational bulletin provides information on proper use of floor mats.
• 10113979Apr 6, 2017Electrical system, Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10113976Apr 6, 2017Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10138086Mar 29, 2017Suspension. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10138174Mar 24, 2017Transmission and drivetrain, Engine, Equipment. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10138087Mar 17, 2017Steering. This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
• 10138060Mar 15, 2017Equipment. This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
• 10138025Mar 13, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10138054Mar 10, 2017Electrical system. This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen…
• 10138053Mar 9, 2017Transmission and drivetrain. This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
• 10138014Mar 7, 2017Equipment. This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
• 10138023Mar 2, 2017Fuel system. This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
• 10116589Feb 28, 2017Equipment. This informational bulletin provides information for dealers how to submit a product information report.
• 10116586Feb 28, 2017Engine cooling. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10113456Feb 28, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10113454Feb 24, 2017Electrical system. This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
• 10116637Feb 23, 2017Wheels. This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
• 10113443Feb 22, 2017Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10116605Feb 21, 2017Transmission and drivetrain. This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10113438Feb 20, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10113437Feb 20, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10113436Feb 20, 2017Steering, Electrical system. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10113383Feb 20, 2017Equipment. 44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
• 10113427Feb 17, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10116585Feb 16, 2017Equipment. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
• 10116595Feb 13, 2017Fuel system. This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
• 10116584Feb 13, 2017Equipment. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
• 10113418Feb 13, 2017Engine. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the…
• 10113416Feb 13, 2017Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10113413Feb 10, 2017Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10116596Feb 7, 2017Steering. This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10113364Jan 31, 2017Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10116540Jan 26, 2017Equipment. This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
• 10116539Jan 25, 2017Equipment. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
• 10116537Jan 19, 2017Tires. This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
• 10130552Jan 17, 2017Suspension, Engine cooling. 31170 01 - Service Update. Certain vehicles may have contact between the rear leaf spring shackle bolt and rear HVAC coolant lines that may rub through creating a coolant leak. This leak may cause the engine to overheat, leading to loss of propulsion or loss of HVAC performance. Dealers will replace the shackle bolt; inspect and, if necessary, replace the auxiliary heater hose.
• 10116538Jan 17, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10116534Jan 12, 2017Electrical system. This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
• 10113328Jan 12, 2017Equipment. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
• 10113325Jan 12, 2017Engine cooling, Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first…
• 10113321Jan 12, 2017Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

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