2016 Chevrolet Express Problems
- Complaints
- 15filed with NHTSA
- Median mileage
- 21,253miles, 9 complaints with mileage
- Recalls
- 6campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 13 mpgcombined, 6.0L 8-cyl RWD · 11 city / 16 hwy
Sources: NHTSA records for the 2016 Chevrolet Express (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 15 consumer complaints for the 2016 Chevrolet Express. The part named most often is brakes, with 3 complaints (20% of the total), followed by electrical system (3) and body and structure (3). 9 of the complaints include a mileage, and 89% of those were filed for vehicles with under 50,000 miles; the median is 21,253 miles. Of all complaints, 2 a fire, according to the filers. NHTSA lists 6 recall campaigns and 1,287 technical service bulletins for this model year. Brakes complaints overlap with 34 technical service bulletins filed under the same part. Electrical system complaints overlap with 1 recall campaign and 231 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes3 20%
- Electrical system3 20%
- Body and structure3 20%
- Engine2 13%
- Other or unknown2 13%
- Engine cooling1 6.7%
- Fuel system1 6.7%
- Seat belts1 6.7%
- Suspension1 6.7%
Also reported: Tires (1), Transmission and drivetrain (1).
Example complaints
Brakes: “I'd be driving down the street when my brakes would apply by them selves slowing my car down . after that my dash would bong and the ABS light would come on . I took it to my Chevy dealer and they replaced the brakes and said it was fixed . I pulled out of the dealers lot and was driving at 35MPH when the brakes locked and a skidded to a stop . If I hadn;t been buckled in I would have gone thru the windshield . …”
NHTSA complaint #11454858, filed 2022-03Body and structure: “The contact owns a 2016 Chevrolet Express. While the vehicle was parked, the door closed without warning even when the vehicle was on an incline. The failure recurred four times. The vehicle was taken to the dealer where the contact was advised by the technician that the door was performing as designed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.”
NHTSA complaint #10861589, filed 2016-04, 2,000 milesEngine: “The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device was removed; however, the failure persisted. …”
NHTSA complaint #11634601, filed 2025-01, 88,000 milesMileage when problems were reported
89% of the 9 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,000 and 36,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2016 Chevrolet Express. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Express Passenger 2500 · VAN RWD | not rated | — | — | — | 3 · 29.2% risk |
| Express Passenger 3500 12 Pass · VAN RWD | not rated | — | — | — | 3 · 29.2% risk |
| Express Passenger 3500 15 Pass · VAN RWD | not rated | — | — | — | 3 · 27.9% risk |
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2016 Chevrolet Express version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Express 2500 2WD Passenger | 6.0L 8-cyl | 6-speed automatic | 11 | 16 | 13 | $5,150 |
| Express 3500 2WD Passenger | 6.0L 8-cyl | 6-speed automatic | 11 | 16 | 12 | $5,600 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 19V387000May 23, 2019Visibility › Glass, side/rearCovers: Chevrolet Express 2016–2019, GMC Savana 2016–2019
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of…
- 18V655000Sep 21, 2018Electrical systemCovers: Chevrolet Express 2016–2018, GMC Savana 2016–2018
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an…
- 18V295000May 3, 2018Visibility › Power window devices and controlsCovers: Chevrolet Express 2014–2017, GMC Savana 2014–2017
General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
- 18V267000Apr 26, 2018EquipmentCovers: Chevrolet Express 2009–2018, GMC Savana 2009–2018, Sierra 1500 2009–2014 +6 more
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain…
- 16V700000Sep 29, 2016Visibility › Rearview mirrors/devicesCovers: Chevrolet Express 2016–2017, GMC Savana 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were…
- 16V184000Apr 1, 2016Tires › Pressure monitoring and regulating systemsCovers: Chevrolet Express 2014–2016, GMC Savana 2014–2016
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage…
Recall details for the 2016 Chevrolet Express → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,287 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11032577May 4, 2026Other or unknown. This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027698Jan 16, 2026Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from…
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
Other model years of the Chevrolet Express
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2021 | 13 | 11,500 | 2 | — | — | — | Not enough data |
| 2020 | 17 | 62,376 | 1 | — | — | — | Rising |
| 2019 | 8 | 5,392 | 4 | — | — | — | Not enough data |
| 2018 | 11 | 9,942 | 6 | — | — | — | Not enough data |
| 2017 | 21 | 18,000 | 6 | — | 13 | — | Rising |
| 2016 | 15 | 21,253 | 6 | — | 13 | — | Stable |
| 2015 | 8 | 24,000 | 3 | — | 13 | — | Not enough data |
| 2014 | 14 | 30,950 | 7 | — | 13 | — | Not enough data |
| 2013 | 22 | 19,662 | 8 | — | 14 | — | Falling |
| 2012 | 13 | 38,500 | 6 | — | 13 | — | Not enough data |
| 2011 | 12 | 94,036 | 5 | — | 12 | — | Not enough data |
| 2010 | 15 | 47,850 | 5 | — | — | — | Falling |
| 2009 | 10 | 51,000 | 7 | — | — | — | Not enough data |
| 2008 | 14 | 42,475 | 10 | — | 14 | — | Not enough data |
| 2007 | 18 | 65,000 | 4 | — | 15 | — | Falling |
| 2006 | 12 | 62,529 | 16 | — | 15 | — | Not enough data |
| 2005 | 23 | 85,934 | 8 | — | 15 | — | Falling |
| 2004 | 21 | 87,000 | 6 | — | 15 | — | Falling |
| 2003 | 59 | 46,824 | 10 | — | 15 | Not compared (before 2008) | Stable |
| 2002 | 56 | 33,000 | 0 | — | 14 | Not compared (before 2008) | Falling |
| 2001 | 45 | 45,000 | 2 | — | 14 | Not compared (before 2008) | Falling |
| 2000 | 84 | 55,875 | 1 | — | 14 | Not compared (before 2008) | Falling |
| 1999 | 68 | 68,612 | 1 | — | 14 | Not compared (before 2008) | Stable |
| 1998 | 23 | 61,125 | 1 | — | 14 | — | Stable |
| 1997 | 29 | 82,000 | 1 | — | 14 | Not compared (before 2008) | Stable |
| 1996 | 15 | 58,500 | 2 | — | 14 | — | Stable |
All Chevrolet Express model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2016 Chevrolet Express have?
NHTSA recorded 15 consumer complaints for the 2016 Chevrolet Express as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2016 Chevrolet Express is reported most often?
Brakes is named most often, in 3 complaints (20% of the total), followed by electrical system with 3.
Has the 2016 Chevrolet Express been recalled?
NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2016 Chevrolet Express get?
The EPA rates the 2016 Chevrolet Express (Express 2500 2WD Passenger, 6.0L 8-cyl) at 13 mpg combined, 11 city and 16 highway, with an estimated annual fuel cost of $5,150 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2016 Chevrolet Express reported?
Among the 9 complaints that include a mileage, the median is 21,253 miles and the middle half falls between 1,000 and 36,000 miles; 89% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.