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Chevrolet ExpressModel year report

2020 Chevrolet Express Problems

Complaints
17filed with NHTSA
Median mileage
62,376miles, 4 complaints with mileage
Recalls
1campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

Sources: NHTSA records for the 2020 Chevrolet Express (complaints, recalls, investigations), NHTSA crash tests. Report an error

NHTSA recorded 17 consumer complaints for the 2020 Chevrolet Express. The part named most often is transmission and drivetrain, with 9 complaints (53% of the total), followed by electrical system (3) and engine (3). 4 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 62,376 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 1 recall campaign and 716 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 111 technical service bulletins filed under the same part. Electrical system complaints overlap with 119 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Transmission and drivetrain: “The contact owns a 2020 Chevrolet Express. The contact stated that while driving 60 MPH on the highway, the vehicle lost motive power and shuddered abnormally, causing the vehicle to decelerate to 40 MPH. The vehicle was pulled over and restarted; however, the failure persisted. The failure recurred while driving at 40 MPH on several occasions. An independent mechanic was unable to determine the cause of the failure. …”

NHTSA complaint #11726848, filed 2026-03, 98,753 miles

Electrical system: “While driving this cargo van, the driver stopped in traffic to make a left hand turn. In the middle of the turn, the vehicle stalled out and would not immediately start, exposing the vehicle to nearly being hit by the oncoming traffic. When the vehicle eventually restarted, and later brought to a GM dealer for repair, it was discovered that the main ground cable had completely deteriorated. In our fleet of 15 GM vehicles, this is now the SEVENTH vehicle that has needed this main ground cable replaced. This is a serious issue that needs to be addressed.”

NHTSA complaint #11695217, filed 2025-10

Engine: “The contact stated that the 2020 Chevrolet Express was used as a school bus. The contact stated while driving at various speeds, the vehicle suddenly stalled and would not restart. During the failure the check engine warning light was illuminated. The vehicle was towed to the local dealer but the failure could not be duplicated and no repair was performed. The manufacturer was notified of the failure. The failure mileage was 26,000.”

NHTSA complaint #11460154, filed 2022-04, 26,000 miles

Body and structure: “Door latches on the side rear door need replaced every few months. Dealer charges $1300 to fix this issue on 8 of the 2020 Chevy Expresses that I we own.”

NHTSA complaint #11692060, filed 2025-10

Mileage when problems were reported

50% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 26,000 and 98,753 miles.

25%0–100%10–2525%25–500%50–7525%75–10025%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (4 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 62,376 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

202120222024202582026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Chevrolet Express. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Express Passenger 2500 · VAN RWDnot rated———3 · 29.2% risk
Express Passenger 3500 12 Pass · VAN RWDnot rated———3 · 29.2% risk
Express Passenger 3500 15 Pass · VAN RWDnot rated———3 · 27.9% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Recalls and investigations

Recall details for the 2020 Chevrolet Express → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 716 on record; the latest 10 are shown.

See all 716 bulletins →

Other model years of the Chevrolet Express

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20211311,5002———Not enough data
20201762,3761———Rising
201985,3924———Not enough data
2018119,9426———Not enough data
20172118,0006—13—Rising
20161521,2536—13—Stable
2015824,0003—13—Not enough data
20141430,9507—13—Not enough data
20132219,6628—14—Falling
20121338,5006—13—Not enough data
20111294,0365—12—Not enough data
20101547,8505———Falling
20091051,0007———Not enough data
20081442,47510—14—Not enough data
20071865,0004—15—Falling
20061262,52916—15—Not enough data
20052385,9348—15—Falling
20042187,0006—15—Falling
20035946,82410—15Not compared (before 2008)Stable
20025633,0000—14Not compared (before 2008)Falling
20014545,0002—14Not compared (before 2008)Falling
20008455,8751—14Not compared (before 2008)Falling
19996868,6121—14Not compared (before 2008)Stable
19982361,1251—14—Stable
19972982,0001—14Not compared (before 2008)Stable
19961558,5002—14—Stable

All Chevrolet Express model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Chevrolet Express have?

NHTSA recorded 17 consumer complaints for the 2020 Chevrolet Express as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Chevrolet Express is reported most often?

Transmission and drivetrain is named most often, in 9 complaints (53% of the total), followed by electrical system with 3.

Has the 2020 Chevrolet Express been recalled?

NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2020 Chevrolet Express reported?

Among the 4 complaints that include a mileage, the median is 62,376 miles and the middle half falls between 26,000 and 98,753 miles; 50% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.