2021 Chevrolet Express Problems
- Complaints
- 13filed with NHTSA
- Median mileage
- 11,500miles, 4 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2021 Chevrolet Express (complaints, recalls, investigations), NHTSA crash tests. Report an error
NHTSA recorded 13 consumer complaints for the 2021 Chevrolet Express. The part named most often is brakes, with 4 complaints (31% of the total), followed by fuel system (4) and air bags (3). 4 of the complaints include a mileage, and 75% of those were filed for vehicles with under 50,000 miles; the median is 11,500 miles. Of all complaints, 1 involved a crash, 1 a fire, 1 an injury, according to the filers. NHTSA lists 2 recall campaigns and 642 technical service bulletins for this model year. Brakes complaints overlap with 20 technical service bulletins filed under the same part. Fuel system complaints overlap with 62 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes4 31%
- Fuel system4 31%
- Air bags3 23%
- Body and structure2 15%
- Steering1 7.7%
- Tires1 7.7%
Example complaints
Brakes: “The contact owns a 2021 Chevrolet Express. The contact stated that while driving at an undisclosed speed, the vehicle started to pull to the left, prompting the contact to pull over to the shoulder off the roadway. After a visual inspection, the contact stated there was smoke coming from the driver's side front brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the braking system needed to be replaced. The vehicle was not repaired. …”
NHTSA complaint #11646583, filed 2025-03, 18,000 milesFuel system: “Fuel Pump Control Module failed in vehicle with only 26,000 miles. No warning light came on. No previous issue. Vehicle stalled while driving speed limit, all control of steering and braking was lost and vehicle did not restart. Needed to have vehicle towed. Vehicle was diagnosed by a dealership. Part unavailable, backordered and have been without vehicle for over 2 weeks. Awaiting invoice for repair”
NHTSA complaint #11617913, filed 2024-10Air bags: “The contact owns a 2021 Chevrolet Express. The contact stated while driving at approximately 55 MPH the contact was crashed into by a deer, the contact stated that the deer struck the driver's side front headlight and then the driver's door. The contact stated that the left headlight was fractured and the grill was damaged by the deer strike. The contact stated that both side curtain air bags had deployed. The contact stated that the impact of the side air bag caused his left arm to pull down on the steering wheel which caused the vehicle to veer out of the lane and into oncoming traffic. …”
NHTSA complaint #11559558, filed 2023-12, 65,000 milesMileage when problems were reported
75% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,000 and 18,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2021 Chevrolet Express. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Express Passenger 2500 · VAN RWD | not rated | — | — | — | 3 · 29.2% risk |
| Express Passenger 3500 - 12 Passenger · VAN RWD | not rated | — | — | — | 3 · 29.2% risk |
| Express Passenger 3500 - 15 Passenger · VAN RWD | not rated | — | — | — | 3 · 27.9% risk |
Driver aids listed by NHTSA for the 2021 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Recalls and investigations
- Electrical system › 12v/24v/48v battery › CablesCovers: Chevrolet Express 2021, GMC Savana 2021
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Express and GMC Savana vehicles equipped with 6.6L gasoline engines. The positive battery cable terminals may contact a fuse block assembly attachment post and cause an electrical short circuit.
- 21V115000Feb 25, 2021TiresCovers: Chevrolet Express 2018–2021, GMC Savana 2018–2021, Sierra 1500 2019–2020 +13 more
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC…
Recall details for the 2021 Chevrolet Express → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 642 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037550Sep 21, 2026Other or unknown. This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11034769Jun 23, 2026Other or unknown. This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
- 11032764May 11, 2026Other or unknown. Pi created to provide GM dealers with information on gathering information for projection issue
- 11032763May 11, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
Other model years of the Chevrolet Express
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2021 | 13 | 11,500 | 2 | — | — | — | Not enough data |
| 2020 | 17 | 62,376 | 1 | — | — | — | Rising |
| 2019 | 8 | 5,392 | 4 | — | — | — | Not enough data |
| 2018 | 11 | 9,942 | 6 | — | — | — | Not enough data |
| 2017 | 21 | 18,000 | 6 | — | 13 | — | Rising |
| 2016 | 15 | 21,253 | 6 | — | 13 | — | Stable |
| 2015 | 8 | 24,000 | 3 | — | 13 | — | Not enough data |
| 2014 | 14 | 30,950 | 7 | — | 13 | — | Not enough data |
| 2013 | 22 | 19,662 | 8 | — | 14 | — | Falling |
| 2012 | 13 | 38,500 | 6 | — | 13 | — | Not enough data |
| 2011 | 12 | 94,036 | 5 | — | 12 | — | Not enough data |
| 2010 | 15 | 47,850 | 5 | — | — | — | Falling |
| 2009 | 10 | 51,000 | 7 | — | — | — | Not enough data |
| 2008 | 14 | 42,475 | 10 | — | 14 | — | Not enough data |
| 2007 | 18 | 65,000 | 4 | — | 15 | — | Falling |
| 2006 | 12 | 62,529 | 16 | — | 15 | — | Not enough data |
| 2005 | 23 | 85,934 | 8 | — | 15 | — | Falling |
| 2004 | 21 | 87,000 | 6 | — | 15 | — | Falling |
| 2003 | 59 | 46,824 | 10 | — | 15 | Not compared (before 2008) | Stable |
| 2002 | 56 | 33,000 | 0 | — | 14 | Not compared (before 2008) | Falling |
| 2001 | 45 | 45,000 | 2 | — | 14 | Not compared (before 2008) | Falling |
| 2000 | 84 | 55,875 | 1 | — | 14 | Not compared (before 2008) | Falling |
| 1999 | 68 | 68,612 | 1 | — | 14 | Not compared (before 2008) | Stable |
| 1998 | 23 | 61,125 | 1 | — | 14 | — | Stable |
| 1997 | 29 | 82,000 | 1 | — | 14 | Not compared (before 2008) | Stable |
| 1996 | 15 | 58,500 | 2 | — | 14 | — | Stable |
All Chevrolet Express model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2021 Chevrolet Express have?
NHTSA recorded 13 consumer complaints for the 2021 Chevrolet Express as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Chevrolet Express is reported most often?
Brakes is named most often, in 4 complaints (31% of the total), followed by fuel system with 4.
Has the 2021 Chevrolet Express been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2021 Chevrolet Express reported?
Among the 4 complaints that include a mileage, the median is 11,500 miles and the middle half falls between 5,000 and 18,000 miles; 75% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.