2020 Chevrolet Express Technical Service Bulletins

716 technical service bulletins (TSBs) are on record for the 2020 Chevrolet Express. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10181724Sep 30, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10181675Sep 29, 2020Body and structure, Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10181687Sep 18, 2020Electrical system. This technical bulletin provides a procedure to correct customer concerns of Instrument Panel Cluster (IPC) Gauges Inoperative, Numerous Driver information Center (DIC) Error Messages, No Brake or Electric Power Steering Assist, Transmission in Default Gear, No Reverse and/or Back Up Lights, No Daytime Running Lights (DRL), No Cruise or Adaptive Cruise and/or No Trailer Brake Lights.
• 10181136Sep 11, 2020Transmission and drivetrain. This Preliminary information communicates to the dealer technician diagnostic tips to aid in finding root case of P0708 setting on vehicles equipped with 8L45, 8L90, 10L60, 10L80 and 10L90 transmissions.
• 10181713Sep 9, 2020Transmission and drivetrain. This technical bulletin provides a repair procedure to correct a customer concern of Delayed and/or Harsh Engagement of Transmission Shift After Vehicle Sitting with Engine Off.
• 10181674Sep 9, 2020Equipment. This technical bulletin advised the technician to take the vehicle for a test drive to validate a possible normal TCC performance while under heavy specific driving maneuvers.
• 10181660Sep 2, 2020Transmission and drivetrain. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10180697Aug 14, 2020Equipment. This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10180317Aug 14, 2020Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10180293Aug 10, 2020Transmission and drivetrain. This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
• 10180299Aug 5, 2020Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10180307Aug 3, 2020Electrical system. This technical bulletin provides a procedure to correct customer concerns of Instrument Panel Cluster (IPC) Gauges Inoperative, Numerous Driver information Center (DIC) Error Messages, No Brake or Electric Power Steering Assist, Transmission in Default Gear, No Reverse and/or Back Up Lights, No Daytime Running Lights (DRL), No Cruise or Adaptive Cruise and/or No Trailer Brake Lights.
• 10178949Jul 28, 2020Engine, Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10178972Jul 27, 2020Fuel system. This technical bulletin provides a procedure to replace the fuel filter drain or assembly if found the cause of the customers complaint.
• 10178959Jul 22, 2020Body and structure, Equipment. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10179408Jul 10, 2020Equipment, Body and structure. This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
• 10178367Jul 10, 2020Transmission and drivetrain, Engine. This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
• 10178353Jun 26, 2020Brakes. This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
• 10178345Jun 25, 2020Transmission and drivetrain. This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
• 10178282Jun 25, 2020Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10178334Jun 17, 2020Engine cooling. This Preliminary information communicates A vehicle may have a concern of no oil pressure and/or P0521 set. the releif valve in the pump is sticking or the number 1 main bearing is damaged. Drop oil pan and confirm #1 main is spun or not. If bearings are OK Then change oil pump.
• 10178293Jun 15, 2020Equipment. This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
• 10178323Jun 12, 2020Equipment, Electrical system, Transmission and drivetrain, Brakes. This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set.
• 10178270Jun 11, 2020Fuel system. This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak test to prime the pump.
• 10178263Jun 10, 2020Engine, Equipment, Transmission and drivetrain, Electrical system. This technical bulletin provides a procedure to program the ECM to correct the customers concern.
• 10178252Jun 8, 2020Engine cooling. This informational bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
• 10178292Jun 5, 2020Steering. This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
• 10178291Jun 2, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10176647May 27, 2020Electrical system, Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176649May 20, 2020Electrical system. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10207732May 15, 2020Transmission and drivetrain. Service Update. Certain vehicles may have a condition where the transmission enters a neutral state when the internal range sensor (IRS) fault is active. Dealers are to reprogram the transmission control module.
• 10178400May 15, 2020Transmission and drivetrain. Service Update (Population Expansion). Certain vehicles may have a condition where the transmission enters a neutral state when the internal range sensor (IRS) fault is active. Dealers are to reprogram the transmission control module.
• 10176814May 14, 2020Transmission and drivetrain. Service Update - Certain vehicles may have a condition where the transmission enters a neutral state when the internal range sensor (IRS) fault is active. Dealers are to reprogram the transmission control module.
• 10176607May 8, 2020Equipment, Fuel system, Engine. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10176309May 8, 2020Electrical system, Transmission and drivetrain. This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10176644May 7, 2020Equipment. This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
• 10176306May 7, 2020Electrical system. This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
• 10176646May 6, 2020Equipment, Electrical system. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10176632May 5, 2020Engine, Fuel system. This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
• 10176627May 4, 2020Engine, Electrical system. This technical bulletin provides a procedure to program the ECM to correct the customers concern.
• 10176625May 4, 2020Engine, Electrical system. This technical bulletin provides a procedure to program the ECM to correct the customers concern.
• 10175850Apr 29, 2020Equipment, Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10175853Apr 28, 2020Equipment. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 10174862Apr 27, 2020Equipment. This Preliminary Information communication provides information to the technician about the retained accessory power on vehicles with Radio Provisions Only Regular Production Option Code (UXZ). If the vehicle is equipped with radio provisions but was not built with a radio, the retained accessory power feature will not be present.
• 10175855Apr 14, 2020Body and structure, Equipment. This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10175761Apr 7, 2020Engine, Electrical system. This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.
• 10175852Apr 3, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
• 10174304Mar 31, 2020Equipment. This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
• 10173722Mar 26, 2020Equipment, Vehicle speed control. This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control…
• 10174302Mar 20, 2020Equipment. This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

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