2021 Chevrolet Express Technical Service Bulletins

642 technical service bulletins (TSBs) are on record for the 2021 Chevrolet Express. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10253527Apr 10, 2024Equipment, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253526Apr 8, 2024Equipment, Wheels. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
• 10252735Mar 28, 2024Electrical system. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252745Mar 27, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10253111Mar 26, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated and code P023F or P129F is found.
• 10252774Mar 26, 2024Equipment, Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10253098Mar 21, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10252126Mar 21, 2024Equipment. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
• 10252124Mar 21, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10251890Mar 13, 2024Engine cooling. This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10251909Mar 11, 2024Engine cooling, Electrical system, Transmission and drivetrain. This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
• 10251888Mar 11, 2024Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10251889Mar 10, 2024Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10253071Mar 7, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10253061Mar 4, 2024Brakes, Fuel system. This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
• 10251635Mar 4, 2024Equipment. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 10251513Mar 1, 2024Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10251720Feb 27, 2024Transmission and drivetrain. This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
• 10251715Feb 23, 2024Transmission and drivetrain. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
• 10251714Feb 23, 2024Electrical system. This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be validated.
• 10250775Feb 22, 2024Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10250505Feb 7, 2024Fuel system, Engine cooling. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10250503Feb 7, 2024Engine cooling. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10249700Feb 5, 2024Engine cooling, Transmission and drivetrain. Customer Satisfaction Program - Certain vehicles may have a condition in which the transmission Control Valve Body Ball Check Valves can wear prematurely resulting in the possibility for them to become stuck or pass through the Control Valve Body Spacer Plate. The customer may not be able to shift into drive from park or reverse at the start of vehicle operation. Dealers are to replace the transmission Control…
• 10250347Feb 2, 2024Transmission and drivetrain, Engine cooling. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10250276Jan 30, 2024Equipment, Electrical system. This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) – FAQs.
• 10250278Jan 29, 2024Electrical system, Equipment. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10250244Jan 18, 2024Body and structure. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10249745Jan 18, 2024Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10249743Jan 18, 2024Transmission and drivetrain. This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage vehicles that orifices in housing may have come dislodged, causing the same customer concern.
• 10249946Jan 16, 2024Engine cooling. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
• 10249590Jan 16, 2024Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249980Jan 12, 2024Equipment. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10249579Jan 12, 2024Engine cooling, Transmission and drivetrain. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011Jan 12, 2024Exterior lighting. This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10249535Jan 8, 2024Electrical system. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
• 10249003Jan 4, 2024Brakes, Electrical system. This service bulletin advises the technician of a new routing for the ABS sensor harness if the part was received with a shorter harness.
• 10248703Dec 20, 2023Equipment, Transmission and drivetrain. This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
• 10249295Dec 18, 2023Equipment. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10249294Dec 15, 2023Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 10247552Dec 12, 2023Equipment. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10247192Dec 8, 2023Electrical system, Engine cooling, Equipment. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 10247370Nov 27, 2023Electrical system. This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
• 10245559Nov 16, 2023Equipment, Electrical system, Engine cooling, Exterior lighting. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 10247352Nov 14, 2023Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 10245395Nov 6, 2023Transmission and drivetrain, Wheels, Steering, Suspension, Engine cooling. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10245250Oct 30, 2023Wheels. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10245248Oct 25, 2023Electrical system, Equipment. This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
• 10246011Oct 19, 2023Equipment, Transmission and drivetrain. This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
• 10245194Oct 19, 2023Transmission and drivetrain. This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.

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