2011 Chevrolet HHR Body and structure Problems
- Complaints
- 21about this part
- Share
- 10%of 203 total for the year
- Median mileage
- 42,525miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 21 complaints about the body and structure of the 2011 Chevrolet HHR, 10% of the 203 complaints for this model year. Where a mileage was given, the median is 42,525 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While exiting the parking lot, pulling onto the street, my driver side door swung open and I nearly fell out of the car had it not been for my seat belt.the\at was 3 months ago. It happened again today while I was driving and pulling out of a store parking lot onto the main road, my door flew open on me again, it scared the living daylights out of me.”
NHTSA complaint #10680245, filed 2015-01, 29,053 miles“I am filing this complaint, as a safty concern / hazard notice, associated with my 2011 Chevrolet HHR. Please be advised that this vehicle was purchased new by me, and has never been involved in any traffic accidents. This complaint concerns the mechanical failure of the vehicles passenger side, front door latch. This is the second door latch failure ( different door ) which has occurred on the same vehicle, and happened on march 31, 2017, during a stop at a shopping center. Again, I attempted to firmly close the door, however, the door would not latch closed. …”
NHTSA complaint #10971234, filed 2017-04, 41,050 miles“My husband and I purchased a vehicle from a chevy dealership and within a couple of months the driver side door stopped opening from the inside. Therefore we have to open the door from the outside to get out or crawl to the passenger door to get out. This is a safety hazard for anyone who gets in a car accident, or anyone having a car issue. I have talked to many people I know who have the same car and they have the same problem. I would get it fixed but we don't have the money. My husband would fix it but then it would void my warranty. …”
NHTSA complaint #10669885, filed 2015-01, 44,000 miles“On august 2 2018 I was driving. I had my oldest daughter in the back seat. We came to a stop sign and made a right turn. As I was turning the rear driver side door flew open and my daughter and her cell phone went flying out. She got scrapes and bruises but nothing major. Her cell phone screen smashed. I immediately pulled over thinking she just didn't shut the door all the way and tried to shut it. It wouldn't latch. I went to the closest gas station and tried getting the door to shut, as I was standing there slamming the door in the pouring rain, I noticed a lady trying to shut her door. …”
NHTSA complaint #11118495, filed 2018-08, 114,000 miles“I grabbed the door handle to open my chevy 2011 HHR driver's side door to exit my vehicle and the handle completely broke off!!! I have never had this kind of thing happen before and am not sure why a car manufacturer would be allowed to make one of the most integral parts of a vehicle out of cheap material. To add insult to injury, the dealership is hinting that I may have to bear the responsibility of paying something to fix this issue by bringing the car in to see if the issue is covered by an extended warranty or covered at all. …”
NHTSA complaint #10652734, filed 2014-11, 54,000 milesRelated service bulletins
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 10213818May 31, 2022This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint…
Body and structure: other model years
Other parts of the 2011 Chevrolet HHR
47 complaintsElectrical system
39 complaintsAir bags
30 complaintsSteering
25 complaintsEngine
24 complaintsElectronic stability control
23 complaintsOther or unknown
18 complaintsBrakes
13 complaintsTransmission and drivetrain
10 complaintsLatches, locks and linkages
7 complaintsSuspension
6 complaintsVehicle speed control
6 complaints
← All problems reported for the 2011 Chevrolet HHR
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology