2014 Chevrolet Impala Technical Service Bulletins

2,029 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10252881Feb 1, 2014Visibility (wipers, defrost, mirrors). Engineering Information.
• 10252880Feb 1, 2014Body and structure. Engineering Information.
• 10252879Feb 1, 2014Body and structure. Engineering Information.
• 10250084Feb 1, 2014Wheels. Refinishing Aluminum Wheels
• 10250080Feb 1, 2014Visibility (wipers, defrost, mirrors). Air Conditioning Odor
• 10246854Feb 1, 2014Equipment. Key Off Radio Operation.
• 10246807Feb 1, 2014Engine cooling. CSP - Tail Lamp Gasket Seal
• 10246621Feb 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10246571Feb 1, 2014Wheels. Refinishing Aluminum Wheels
• 10246567Feb 1, 2014Visibility (wipers, defrost, mirrors). Air Conditioning Odor
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10080640Feb 1, 2014Exterior lighting. 14046 - service update. The purpose of this service update is provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in gm, and maintain loyalty to gm. The vehicles involved in this service update have previously had a warranty repair for a tail lamp water leak. Since that repair, gm has developed a more robust repair. These customers are now being asked to bring their…
• 10073922Feb 1, 2014Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10073921Feb 1, 2014Electrical system. Summary to be provided on a future date.
• 10073709Feb 1, 2014Equipment. Summary to be provided on a future date.
• 10073384Feb 1, 2014Seats. Summary to be provided on a future date.
• 10070176Feb 1, 2014Engine. Summary to be provided on a future date.
• 10070158Feb 1, 2014Equipment. Summary to be provided on a future date.
• 10069978Feb 1, 2014Equipment. Summary to be provided on a future date.
• 10069295Feb 1, 2014Steering. Summary to be provided on a future date.
• 10055142Feb 1, 2014Exterior lighting. Chevrolet: see document search button for owner letter. Some vehicles may lose ability to seal and allow water to leak into the trunk area due to heat and age of tail lamp gasket. Model 2014 impala.
• 10055114Feb 1, 2014Engine. Gm: some may complain of a loud engine noise or that the engine is seized. The engine may stop running and not restart. This may be due to damaged or spun rod or main bearings. The bearing material can enter the oils and spread throughout the engine.
• 10054962Feb 1, 2014Visibility (wipers, defrost, mirrors). Chevrolet: inside rearview mirror is loose and/or falling off, engineering is gathering information to determine root cause of issue. Model 2014 impala.
• 10137784Jan 31, 2014Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10112045Jan 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10112031Jan 27, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
• 10061079Jan 24, 2014Engine. Summary to be provided on a future date.
• 10060088Jan 24, 2014Engine. 13387a - service update (revised part information). This bulletin provides a service procedure to perform a drive audit on certain vehicles, equipped with a 2.5l engine (lcv/lkw) or 2.0l engine (ltg). A small number of engines may develop a crankshaft bearing noise condition at low mileage. The drive audit must be completed before vehicle delivery (and in addition to normal pre-delivery inspection activities) to…
• 10137781Jan 23, 2014Equipment. This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
• 10112022Jan 23, 2014Engine, Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10112015Jan 22, 2014Equipment. This Preliminary Information communication advises the technician that the 2014 Impala and Malibu 2.5L LKW Engine Exchange and General Motors Product Quality Center part restriction has ended. Dealer can now order parts through their dealership parts department process.
• 10112013Jan 22, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10112007Jan 21, 2014Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to…
• 10137780Jan 17, 2014Fuel system, Engine. This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
• 10112000Jan 17, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10111996Jan 16, 2014Engine. This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
• 10137777Jan 14, 2014Equipment, Electrical system. This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
• 10111990Jan 14, 2014Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have trunk lid does not self-raise to the full upright position when released. Technician will need to ensure the trunk lift springs are in the rear-most position.
• 10111983Jan 13, 2014Engine. This Preliminary Information communication advises the technician that the 2014 Impala And Malibu 2.5L LKW Engine Exchange has ended. However the 2.5 (LKW) engine part number 12656342 Regular Production Option Code (NU6) and part number 12656343 RPO (NU5, NT7) are still on a General Motors Product Quality Center part restriction. Dealer will need to contact General Motors Product Quality Center for further…
• 10137775Jan 8, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10111974Jan 3, 2014Electrical system, Brakes. This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair.
• 10137773Jan 2, 2014Equipment. This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
• 10137772Jan 2, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10252875Jan 1, 2014Body and structure. Engineering Information.
• 10246923Jan 1, 2014Brakes. Spongy Brake Pedal After Hydraulic Brake Component Disconnect Or Replacement -Air Trapped In System.
• 10246801Jan 1, 2014Back-over prevention (rear camera). Service Update for Inventory Vehicles Only Engine Knock Noise - Drive Audit Expires November 30, 2014 - Equipped with 2.5L Engine (LCV/LKW) or 2.0L Engine (LTG)
• 10191029Jan 1, 2014Electrical system, Equipment. No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting…
• 10191027Jan 1, 2014Visibility (wipers, defrost, mirrors), Electrical system. Engineering Information – Sunroof or Sunshade Inoperative, DTC U151B Set Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment that the sunroof or shade is inoperative when the sunroof switch is pressed. When checking the vehicle for DTCs, the BCM may report U151B current or in history. Cause GM Engineering is attempting to…

← All problems reported for the 2014 Chevrolet Impala