2014 Chevrolet Impala Technical Service Bulletins

2,029 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Impala. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10112332Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the Key FOB with the Key FOB with Passive Entry Passive Start.
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10112330Nov 1, 2013Engine cooling, Equipment. This Preliminary Information communication advises the technician that the Engine Assembly part numbers 12656342 and 12656343 will be placed on exchange program that will be in effect for the first full year of vehicle production. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112329Nov 1, 2013Equipment. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10073166Nov 1, 2013Steering. Summary to be provided on a future date.
• 10054243Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. Model 2008-2014 vehicles and trucks.
• 10053905Nov 1, 2013Engine. Gm:some vehicles may display a malfunction ondicator lamp illumination due to diagnostic trouble codes p0011 and/or p0014.camshaft solenoids may need to be removed, inspect the screens for debris, and cleaned if necessary. Also included make/model buick regal/lacrosse and cadillac cts. Model year 2014.
• 10112438Oct 31, 2013Engine cooling, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0011 and or P0014. Technician will need to remove the camshaft solenoids and inspect the screens for debris. Technician will need to clean off the screens with brake cleaner if debris is present.
• 10112420Oct 22, 2013Engine. This Preliminary Information communication advises the technician that the Engine Assembly part numbers 12656342 and 12656343 will be placed on exchange program that will be in effect for the first full year of vehicle production. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112418Oct 21, 2013Electrical system, Exterior lighting. This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
• 10114220Oct 18, 2013Electrical system. 13324 - Customer Satisfaction. Certain vehicles may have an incorrect calibration in the instrument cluster. This will cause the speedometer needle to read 8 mph lower than the actual vehicle speed. A speedometer needle reading below zero during vehicle idle is evidence of this condition. Dealers are to inspect and, if necessary, replace the instrument cluster.
• 10112416Oct 18, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
• 10112405Oct 15, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Pandora audio will revert back to the phone after a Bluetooth call when an iPhone is connected to the vehicle via USB. Technician should cycle the USB connection and the concern will be resolved. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is…
• 10112404Oct 14, 2013Engine cooling. This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect…
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10060044Oct 7, 2013Exterior lighting. Summary to be provided on a future date.
• 10112388Oct 4, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112387Oct 3, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10112386Oct 3, 2013Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
• 10252874Oct 1, 2013Visibility (wipers, defrost, mirrors). Engineering Information.
• 10246754Oct 1, 2013Brakes. F/CMVSS NONCOMPLIANCE RECALL- Intermittent Brake Lamp Illumination
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245939Oct 1, 2013Equipment. Pandora Audio Lost After a Bluetooth Call Ends.
• 10245756Oct 1, 2013Equipment. Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
• 10112382Oct 1, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light…
• 10073472Oct 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10073457Oct 1, 2013Engine cooling. Summary to be provided on a future date.
• 10070137Oct 1, 2013Electrical system. Summary to be provided on a future date.
• 10064049Oct 1, 2013Body and structure. Summary to be provided on a future date.
• 10063477Oct 1, 2013Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10063476Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10063224Oct 1, 2013Engine. Summary to be provided on a future date.
• 10062437Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10062430Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10053928Oct 1, 2013Engine cooling. Chevrolet: when key is off, cooling fans runs or cooling fans fails to run, due to relays for cooling fans sticking or relays and accessory wiring block becomes damaged and drawing to much amperage. Model 2012-2014 impala.
• 10053904Oct 1, 2013Equipment. Gm: some vehicles may experience a condition in which the brake lights remain when the vehicle is off and parked. The battery may also go dead. Make/models also included: buick encore/lacrosse/regal model year 2014, cadillac srx/xts model year 2014, chevrolet equinox/silverado 1500/trax model year 2014, and gmc sierra/terrain model year 2014.
• 10113278Sep 26, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have trunk lid does not self-raise to the full upright position when released. Technician will need to ensure the trunk lift springs are in the rear-most position.
• 10113269Sep 23, 2013Equipment, Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for…
• 10113256Sep 18, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10113244Sep 13, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank display. Technician may find a Diagnostic Trouble Code U150F set. Technician will need to inspect circuit 7527 for damage if the Diagnostic Trouble Code is current.
• 10113240Sep 11, 2013Equipment. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
• 10113237Sep 10, 2013Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
• 10060038Sep 6, 2013Engine. Summary to be provided on a future date.
• 10113233Sep 5, 2013Body and structure. This Preliminary Information communication provides information to the technician about vehicles that have a trunk open without having requested the trunk to open. Technician will contact Techline Customer Support Center for a Vehicle Configuration Index number for the Body Control Module.
• 10113229Sep 4, 2013Electrical system, Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10113227Sep 3, 2013Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10250085Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10247683Sep 1, 2013Equipment. Navigation Radio, Radio, and Integrated Center Stack.
• 10246783Sep 1, 2013Engine cooling. Service Update for Inventory Vehicles Only Engine Piston Casting Error Expires September 30, 2014 - Equipped with 4 Cylinder Engine (RPO LCV or LKW)

← All problems reported for the 2014 Chevrolet Impala