2015 Chevrolet Silverado 2500 Technical Service Bulletins

2,387 technical service bulletins (TSBs) are on record for the 2015 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10126344Oct 2, 2015Engine cooling. This preliminary informational bulletin provides technicians with repair information on removing seized exhaust temperature sensors.
• 10126343Oct 1, 2015Engine cooling. This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
• 10074771Oct 1, 2015Engine cooling. Summary to be provided on a future date.
• 10127249Sep 30, 2015Suspension, Wheels. This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
• 10127247Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about a radio that after an ignition cycle when restarting the vehicle, the radio display will be on the home screen and not on the audio screen where they left it. Dealer should communicate to the customer that this condition is a normal operating characteristic of their vehicle.
• 10127246Sep 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth…
• 10127243Sep 30, 2015Equipment. This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
• 10127241Sep 29, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
• 10127240Sep 29, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10127238Sep 29, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10127234Sep 28, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
• 10127231Sep 28, 2015Equipment. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
• 10127230Sep 28, 2015Fuel system. This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label.
• 10123503Sep 28, 2015Electrical system. 15535 - Customer Satisfaction Program. Certain 2015 model year Chevrolet Silverado Crew Cab vehicles with Special Service Package (RPO 5W4) and with a 170 amp generator (RPO KW7) may have been built with a 150 amp generator (RPO KG4). As a result the charging system is undersized. This generator substitution could result in a lower battery state of charge during periods of continuous high electrical load. Dealers…
• 10127228Sep 25, 2015Equipment. This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly Regular Production Option Code MW7 been placed on restriction through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
• 10123501Sep 25, 2015Transmission and drivetrain. 15396A - Service Update (revised to update the Parts Information). This bulletin provides a service procedure to install the original design temperature-sensor wiring harness to the valve body on certain 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado; and GMC Sierra, Yukon, and Yukon XL vehicles, equipped with a 6.2L engine (L86) and 8-speed automatic transmission (M5U).
• 10127227Sep 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have various Heater-Vent-Air Conditioning issues. Technician should use Tis2Web to reprogram the Heater-Vent-Air Conditioning control module.
• 10127225Sep 23, 2015Electrical system, Back-over prevention (rear camera). This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show ?No Audio? in…
• 10123496Sep 18, 2015Engine cooling. 15457 - Special Coverage. Some 2010-2015 Chevrolet Express and GMC Savana vehicles and 2011-2015 Chevrolet Silverado HD and GMC Sierra HD vehicles that are equipped with 6.6L Duramax Diesel engines (RPO LML or LGH) may contain a leak in the seal between the engine-exhaust down pipe and the engine-exhaust pipe. If a leak is present, the intermittent regeneration of the diesel-particulate filter may cause small…
• 10127202Sep 16, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module.
• 10127199Sep 16, 2015Electrical system. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10127197Sep 16, 2015Body and structure, Equipment. This Preliminary Information communication provides information to the technician about vehicle that have an oil leak that appears to be from the flywheel housing cover sealing surface. The technician will need to check the for leaks at the turbo charger oil feed hole as well as for damage or porosity. Check the upper oil pan as well as the upper oil pan to flywheel housing and the upper to lower oil pan. Leaks…
• 10123492Sep 16, 2015Electrical system. 15304 - Service Update. This bulletin provides a service procedure to reprogram the transfer case control module on the vehicles listed above. In low ambient temperatures, below 5°F (-15°C) a transfer case brake motor assembly malfunction may occur. Diagnostic Trouble Code (C0398 - Range Position Correlation Fault) will be set, locking the transfer case in ?4HI? until the vehicle is serviced. This software update…
• 10127195Sep 15, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp. Technician may find a Diagnostic Trouble Code P16F3 current or history in the Transmission Control Module. Technician should verify that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module.
• 10127192Sep 14, 2015Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with a water leak and/or hiss type wind noise from the sunroof or headliner area. Technician should replace the sunroof seal to repair the concern.
• 10127186Sep 8, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the…
• 10127179Sep 2, 2015Body and structure. This Preliminary Information communication provides information to the technician about vehicles with excessive paint chipping on the front lower bed corners. Technician will need to repair the damage first. After the damage has been repaired install the protector.
• 10248494Sep 1, 2015Equipment. Navigation Voice Prompts Choppy Distorted or Garbled.
• 10127175Sep 1, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up. Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence.
• 10075402Sep 1, 2015Transmission and drivetrain. Summary to be provided on a future date.
• 10113817Aug 25, 2015Equipment. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10114680Aug 24, 2015Engine cooling. This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
• 10059097Aug 24, 2015Transmission and drivetrain, Brakes. General motors: parts for most vehicles, clutch, master cylinder assembly are, required and requested, to be returned and need to reorder replacement parts using same part numbers.
• 10089882Aug 20, 2015Transmission and drivetrain. 15667 - service update. This bulletin provides a service procedure to check and adjust transmission fluid levels on the vehicles listed above. These vehicles may expel extra transmission fluid out of a vent fitting and hose on the top of the transmission.
• 10114678Aug 19, 2015Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have a repeat harsh shift, slip or flare concern after performing the service fast learn and the drive learn procedures were performed. Technician should insure the Transmission Control Module calibrations are up to date using Tis2Web. Also confirm the transmission service, fast learn and drive learn procedures…
• 10114674Aug 18, 2015Engine, Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that have several areas where leaks have been found from inside the torque converter housing. Technician should start with diagnose per Service Information document ID: 2414199 by adding dye.
• 10114672Aug 18, 2015Equipment. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10113812Aug 18, 2015Equipment. This preliminary informational bulletin provides repair information to correct a customer concern of poor transmission shift performance/quality and/or the malfunction indicator lamp (MIL) is illuminated.
• 10114671Aug 14, 2015Wheels, Suspension. This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
• 10114670Aug 14, 2015Transmission and drivetrain. This Preliminary Information communication advises the technician about the 8L90 8 Speed Automatic Transmission is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113806Aug 14, 2015Transmission and drivetrain. This preliminary informational bulletin outlines the recommendations and procedures for diagnosing and repairing vibrations caused by wheel and tire, axle components and/or propeller shafts.
• 10114665Aug 13, 2015Body and structure, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a loss of audio after wiping/cleaning the dash. Technician will update the radio using Service Programming System to repair the concern.
• 10113805Aug 12, 2015Engine cooling. This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
• 10089827Aug 12, 2015Electrical system. 15115 - service update. This bulletin provides a service procedure to reprogram and update the glow-plug control module with new software on certain 2015 model year chevrolet silverado hd crew, hd crew ltz, hd regular, hd ext, hd ext ltz vehicles equipped with a duramax diesel engine (rpo lml) and certain 2015 model year gmc sierra hd crew, hd crew denali, hd regular, hd ext vehicles equipped with a duramax diesel…
• 10114656Aug 10, 2015Equipment, Engine. This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs. Replacement. Technician will use the latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an aftermarket calibration.
• 10114650Aug 6, 2015Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10114647Aug 5, 2015Engine, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of…
• 10114645Aug 4, 2015Fuel system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead…
• 10114643Aug 4, 2015Engine. This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure after an oil change. Technician will inspect the oil filter part number PF63E. Part number PF48 oil filter will fit but will cause a low oil pressure concern.
• 10113791Aug 4, 2015Transmission and drivetrain. This engineering information bulletin announces the end of need for information from the field regarding no forward or reverse, transmission slips or low line pressure.

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