2015 Chevrolet Silverado 2500 Technical Service Bulletins

2,387 technical service bulletins (TSBs) are on record for the 2015 Chevrolet Silverado 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10113790Aug 4, 2015Equipment. This engineering information bulletin announces the end of need for information from the field regarding one or more key transmitter(s) inoperative or lost memory.
• 10114642Aug 3, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics…
• 10059106Aug 1, 2015Electrical system. Gmc/chevrolet: a reprogramming service procedure is provided regarding update on new software for glow plug control module for certain trucks that generate excessive heat, causing a short circuit in transistor and/or fire. Model 2015 silverado & sierra hd crew, denali, regular ext.
• 10059095Aug 1, 2015Engine, Engine cooling. General motors: in some vehicles and trucks, when transferring intake manifold to replace an engine long service block, due to internal damage, extreme caution must be taken for component debris via broken, bent or missing intake valves.
• 10059032Aug 1, 2015Transmission and drivetrain. Gmc/chevrolet: some vehicles fails to proceed either reverse or forward and sometimes transmission would slip in order to repair the condition, engineer must determine the cause of condition before repair. Model 2015 sierra 2500/3500, silverado 2500/3500. *pe updated 1/22/16.
• 10114640Jul 31, 2015Steering. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the…
• 10089904Jul 31, 2015Transmission and drivetrain. "15435b - service update (revised part information). This bulletin provides a service procedure to replace the torque converter on certain 2015 model year chevrolet silverado hd, gmc sierra hd and gmc sierra denali hd vehicles equipped with an allison 6-speed automatic transmission (rpo mw7). These vehicles may have been assembled with an incorrectly machined torque converter. Customers may experience noise, poor…
• 10138154Jul 30, 2015Equipment, Electrical system, Engine. This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
• 10114639Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical…
• 10114638Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
• 10114636Jul 30, 2015Electrical system. This Preliminary Information communication provides information to the technician for a service trailer brake message on in the vehicle. The technician will find diagnostic trouble codes C1115, C1116, C1117, or C1118. In most cases the chassis control module is not the cause of the trouble codes. The technician should inspect the wiring between the chassis control module and the trailer brake control switch.
• 10114631Jul 29, 2015Electrical system, Seats. This Preliminary Information communication provides information to the technician of addition information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.
• 10114630Jul 29, 2015Transmission and drivetrain. This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison, 8L90 and 8L45 8 speed automatic transmission as well as the transmission control module is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10138148Jul 28, 2015Engine cooling, Electrical system. This informational bulletin provides technicians with information on identifying non-GM ECM Calibration use and Power-Up hardware detection in Duramax® Diesel Engines using GDS 2.
• 10138146Jul 28, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10114624Jul 27, 2015Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate…
• 10114623Jul 27, 2015Electrical system. This Preliminary Information communication advises the technician that the part restriction for the instrument panel cluster has ended. The instrument panel cluster can now be ordered through the part department without any authorization.
• 10114621Jul 24, 2015Electrical system. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle.
• 10114619Jul 24, 2015Electrical system. This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
• 10138139Jul 23, 2015Electrical system, Equipment. This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
• 10114615Jul 22, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Technician should follow published Service Information diagnostics that will lead to an oil pump replacement. Technician should replace the oil pump. If debris is found, the main and rod bearings should be inspected before engine replacement is considered.
• 10114614Jul 22, 2015Engine cooling. This Preliminary Information communication provides information to the technician of additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install a…
• 10138137Jul 21, 2015Electrical system, Equipment. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10114611Jul 17, 2015Equipment. This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison valve body part number 24262535 is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10114610Jul 17, 2015Brakes. This Preliminary Information communication provides information to the technician on the steps needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates.
• 10138131Jul 16, 2015Engine cooling. This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
• 10138130Jul 16, 2015Transmission and drivetrain. This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
• 10114608Jul 16, 2015Equipment. This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
• 10138127Jul 15, 2015Equipment. This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
• 10138125Jul 15, 2015Equipment. This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
• 10114607Jul 15, 2015Engine, Suspension. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance.
• 10114606Jul 15, 2015Electrical system. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
• 10138122Jul 14, 2015Equipment. This engineering information bulletin is requesting information from dealers on a customer concern of A/C inoperative or poor performance on recent built vehicles.
• 10114604Jul 14, 2015Electrical system. This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
• 10114603Jul 14, 2015Wheels. This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.
• 10114601Jul 14, 2015Electrical system. This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis.
• 10114599Jul 13, 2015Engine cooling. This Preliminary Information communication provides information to the technician with additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install…
• 10138117Jul 10, 2015Equipment, Body and structure. This informational bulletin provides recommendations and product information for application of anti-corrosion materials
• 10138114Jul 10, 2015Seats, Electrical system, Equipment. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
• 10138113Jul 10, 2015Fuel system. This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
• 10114598Jul 10, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10137943Jul 7, 2015Electrical system, Equipment. This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
• 10058755Jul 1, 2015Equipment. General motors: tsb contains an owner's notification letter. Select document search button below. On certain trucks and vehicles, the onstar system is inoperative due to embedded phone flash memory chip and vehicle communication interface module (vcim) needs replacing. Model 2015.
• 10115077Jun 29, 2015Body and structure. This Preliminary Information communication advises the technician when painting the bumper on a Work Truck use the paint code is 598F that is Anthracite color.
• 10115076Jun 29, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency…
• 10115075Jun 29, 2015Electrical system. This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on…
• 10113719Jun 26, 2015Suspension. This technical bulletin adds the 2016 model year to repair information for lubricating the rear leaf springs to correct a customer concern for a squeak noise from rear of vehicle.
• 10113716Jun 26, 2015Equipment. This engineering information bulletin annouces the end of need for information from the field regarding Service 4WD message displayed, DTC C0392 set.
• 10089958Jun 26, 2015Electrical system. 15038 - dealer message only. Select 2015 vehicles will receive a software download via onstar® to update the software for the electronic climate control (ecc) system. The update will be performed on dealer inventory vehicles, with the update occurring during the night time hours of 1am to 5am edt. Updates will be rolled out to the inventory starting 6/29/2015 and complete by end of september 2015. No further action…
• 10115071Jun 25, 2015Transmission and drivetrain, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a ?Service 4WD Message? displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.

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