2014 Chevrolet Silverado 3500 Technical Service Bulletins

826 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10055400Mar 1, 2014Engine. Gm: a malfunction light is on and/or there may be a no start condition because of loose terminal or bent pins on tcm harness. Do not proceed with this ei if the customer does not bring the vehicle in for this concern. Engineers are attempting to determine the root cause.
• 10055381Mar 1, 2014Fuel system. Gm: the fuel temperature sensor contacts the fuel return pipe after pump replacement. Includes make: chevrolet and gmc. Models: silverado 2500/3500 and sierra 2500/3500. Model years 2012-2014.
• 10253622Feb 1, 2014Latches, locks and linkages. Rear Doors Intermittently will not Open from Inside.
• 10250084Feb 1, 2014Wheels. Refinishing Aluminum Wheels
• 10250080Feb 1, 2014Visibility (wipers, defrost, mirrors). Air Conditioning Odor
• 10250008Feb 1, 2014Fuel system. Identifying Non-GM ECM Calibration Use and Power-Up Hardware Detection in Duramax® Diesel Engines Using GDS 2
• 10246621Feb 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10246571Feb 1, 2014Wheels. Refinishing Aluminum Wheels
• 10246567Feb 1, 2014Visibility (wipers, defrost, mirrors). Air Conditioning Odor
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10061087Jan 24, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10112013Jan 22, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10112009Jan 21, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
• 10190935Jan 1, 2014Equipment. Frame Labels Visible from Outside of Vehicle Some customers may comment on disliking the appearance of the white labels that are visible on the frame The frame labels are only required during the manufacturing process and can be removed during pre-delivery inspection (PDI). There are two labels on the frame: the left front label (1) visible underneath the driver's door and the right front label (2) visible through…
• 10190934Jan 1, 2014Equipment, Body and structure. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10190933Jan 1, 2014Body and structure, Equipment. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the…
• 10112316Dec 11, 2013Transmission and drivetrain. This Preliminary Information communication advises the technician that the valve body for the Allison A1000 Transmission has been placed on restriction through the General Motors Product Quality Center to assist Engineering with product feedback. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10253138Dec 1, 2013Transmission and drivetrain. Transmission Valve Body.
• 10246620Dec 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10062427Dec 1, 2013Equipment. Summary to be provided on a future date.
• 10246619Nov 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10112331Nov 1, 2013Engine cooling. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10246589Oct 10, 2013Engine cooling. Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
• 10112399Oct 8, 2013Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10112388Oct 4, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
• 10112387Oct 3, 2013Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
• 10247679Oct 1, 2013Vehicle speed control. Adding Cruise Control (RPO K34)
• 10247675Oct 1, 2013Electrical system. Diagnosing / Troubleshooting Multiple Electrical Concerns / Intermittent No Crank
• 10246632Oct 1, 2013Equipment. PAC Courtesy Transportation Assistance Program
• 10246618Oct 1, 2013Equipment. Car and Truck Fix it Right the First Time Issues
• 10245796Oct 1, 2013Visibility (wipers, defrost, mirrors). Information on Windshield Wiper Blade Identification
• 10245318Oct 1, 2013Vehicle speed control. Adding Cruise Control (RPO K34)
• 10245314Oct 1, 2013Electrical system. Diagnosing / Troubleshooting Multiple Electrical Concerns / Intermittent No Crank
• 10113275Sep 25, 2013Electrical system, Engine. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10113248Sep 16, 2013Engine cooling, Fuel system, Engine. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10113239Sep 11, 2013Engine, Electrical system, Engine cooling. This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found.
• 10254237Sep 1, 2013Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10253412Sep 1, 2013Fuel system. Duramax Fuel System Contamination Identification.
• 10253162Sep 1, 2013Engine cooling. Exhaust Fluid Low
• 10250085Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10246572Sep 1, 2013Seat belts. Seat Belt Extender Availability
• 10245322Sep 1, 2013Equipment. Navigation Radio, Radio, and Integrated Center Stack.
• 10063009Sep 1, 2013Fuel system, Other or unknown. Summary to be provided on a future date.
• 10060010Jul 15, 2013Air bags. Summary to be provided on a future date.
• 10253137Jul 1, 2013Transmission and drivetrain. Transmission Valve Body.
• 10246634Jul 1, 2013Engine cooling. Information for Engine Oils Used in 2014 Model Year Vehicles
• 10246630Jul 1, 2013Electrical system. GM Wiring Repair Strategy Information
• 10113062Jun 25, 2013Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about an owner that may request to have a different style mirror installed on their vehicle or request a different mirror before they purchase the vehicle. Swapping mirrors on vehicles equipped with Side Blind Zone Alert, Regular Production Option Code UFT, is not recommended. On other vehicles tech will need to verify if the vehicle…
• 10245292Jun 1, 2013Visibility (wipers, defrost, mirrors). Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.

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