2014 Chevrolet Silverado 3500 Technical Service Bulletins

826 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10247063Nov 1, 2014Visibility (wipers, defrost, mirrors). A/C Blows Warm Or Poor Performance.
• 10246569Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10245951Nov 1, 2014Equipment. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245809Nov 1, 2014Electrical system. Shift Lever Contacts Ignition Key
• 10090460Oct 10, 2014Transmission and drivetrain, Latches, locks and linkages. 14410 - service update. This bulletin provides a service procedure to remove and reinstall the door latch fasteners on the driver's side front and rear door on certain vehicles. These fasteners may have been installed below proper torque specifications, and over time, could allow a reduction in clamp load, resulting in a potential door rattle.
• 10056996Oct 1, 2014Transmission and drivetrain. Chevrolet/gmc: from under the vehicle, the transmission is leaking fluid from the front area. Model 2014-15 silverado 2500/3500, sierra 2500/3500.
• 10112251Sep 24, 2014Engine cooling. This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
• 10142220Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10142219Sep 18, 2014Electrical system, Body and structure. This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
• 10142215Sep 18, 2014Engine cooling. The purpose of this document is to provide the Service Personnel with a guide to determine which Service Information documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor Message Displayed, and a Reductant Fluid Quality Test Status that will Pass, Time Out, Fail or Interrupt and other DEF Messages that may be observed.
• 10094823Sep 10, 2014Equipment. This preliminary bulletin provides a information on how to remove the seized temperature sensors from the dpf.
• 10254238Sep 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10247707Sep 1, 2014Body and structure, Other or unknown. Roof Beacon Inoperative.
• 10246592Sep 1, 2014Engine cooling. Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
• 10245346Sep 1, 2014Equipment. Roof Beacon Inoperative.
• 10245324Sep 1, 2014Equipment. Navigation Radio, Radio, Human Machine Interface.
• 10070944Sep 1, 2014Engine cooling. Summary to be provided on a future date.
• 10056471Sep 1, 2014Electrical system. Chevrolet/gmc: to reprogram instrument cluster panel, service procedure has been provided in regards to base warranty expired with an incorrect odometer reading, on some vehicles. Model 2014 silverado 1500, sierra 1500, 2015 suburban, tahoe, yukon, silverado 2500, 3500, sierra 2500, 3500.
• 10138703Aug 28, 2014Engine cooling, Equipment. This informational bulletin advises of a new testing tool for EGR cooling pressure tester.
• 10112170Aug 18, 2014Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of…
• 10112169Aug 15, 2014Engine cooling, Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released.
• 10112168Aug 15, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set.
• 10112167Aug 15, 2014Engine. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
• 10112164Aug 14, 2014Transmission and drivetrain. This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly (RPO MW7) has been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112163Aug 13, 2014Engine cooling. This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found.
• 10112160Aug 8, 2014Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10112155Aug 7, 2014Other or unknown, Electrical system. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean…
• 10112151Aug 7, 2014Exterior lighting. This Preliminary Information communication provides information to the technician about the operation of the ground illumination lamp. For the puddle lamps to operate they must be turned on using the Drivers Information Center buttons and it must be dark outside.
• 10112144Jul 31, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
• 10112142Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
• 10112139Jul 30, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10112137Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112135Jul 30, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have "Press check to turn off motion sensor" message on the Driver Information Center. If this message is displayed, the vehicle has a General Motors Accessory shock sensor, motion sensor or inclination sensor installed. Dealer should advise the customer this is normal operation with this accessory installed.
• 10112132Jul 28, 2014Transmission and drivetrain, Brakes. This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission. Starting with the 2013 model year, Full Size Trucks and Utilities now have Powertrain Grade Braking.
• 10112129Jul 25, 2014Brakes, Transmission and drivetrain. This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set.
• 10248445Jul 23, 2014Equipment. Vehicle Recalls
• 10137833Jul 16, 2014Equipment, Engine cooling. This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.
• 10137831Jul 16, 2014Equipment, Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure to replace the outside mirriors with camper style mirriors for the customer request.
• 10137825Jul 9, 2014Engine, Equipment. This preliminary information bulletin provides a procedure to install an air temperature sensor package kit, to correct the customer concern for reduced engine power and /or MIL illuminated.
• 10137824Jul 8, 2014Equipment, Electrical system. This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
• 10112102Jul 8, 2014Electrical system. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10246499Jul 1, 2014Other or unknown, Equipment, Electrical system, Fuel system. Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
• 10245928Jul 1, 2014Equipment. Possible Blank Radio Display.
• 10248444Jun 30, 2014Equipment. Vehicle Recalls
• 10248443Jun 27, 2014Equipment. Vehicle Recalls
• 10126308Jun 26, 2014Suspension. This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
• 10126301Jun 24, 2014Equipment. This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
• 10126291Jun 18, 2014Visibility (wipers, defrost, mirrors). This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
• 10126280Jun 13, 2014Equipment. This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
• 10126278Jun 12, 2014Equipment. This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.

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