2014 Chevrolet Silverado 3500 Technical Service Bulletins

826 technical service bulletins (TSBs) are on record for the 2014 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10114459Apr 13, 2015Engine cooling. This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third…
• 10139391Mar 30, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation.
• 10139361Mar 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
• 10139351Mar 20, 2015Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or…
• 10113548Feb 13, 2015Suspension. This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
• 10113543Feb 12, 2015Suspension. This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
• 10113514Feb 3, 2015Tires. This informational bulletin communicates GM's position on use of nitrogen gas in tires.
• 10095364Jan 30, 2015Electrical system. This preliminary information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, “error or update failed messages”, navigation map not loading, bluetooth or usb concerns. Technician should inspect the usb/sd card port for a sd card or a device plug into any of the usb ports.
• 10095361Jan 30, 2015Equipment. This preliminary information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code io3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10095309Jan 29, 2015Electrical system, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by…
• 10095302Jan 27, 2015Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon with diagnostic trouble code p0300 and an engine misfire. Technician will need to inspect the valve operation, if the valve or valves are not moving the active fuel management lifters and guide on the bank with the concern and the oil pump and oil pan assembly should be replaced.
• 10139438Jan 26, 2015Equipment. This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
• 10139437Jan 23, 2015Electrical system. This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
• 10139436Jan 23, 2015Equipment. This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
• 10139433Jan 23, 2015Electrical system. This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
• 10095345Jan 23, 2015Equipment, Electrical system. This preliminary information communication advises the technician that the drive motor generator control module and accessory power module are being placed on restriction through the general motors technical assistance center. Dealer will need to contact general motors technical assistance center for further assistance.
• 10139430Jan 22, 2015Wheels. This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
• 10139428Jan 22, 2015Equipment. This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter grille cover installed.
• 10094982Jan 21, 2015Equipment, Engine, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a service engine soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10139422Jan 16, 2015Engine cooling. This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
• 10139421Jan 16, 2015Electrical system. This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging.
• 10095317Jan 15, 2015Equipment. This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10139415Jan 14, 2015Electrical system. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10139414Jan 14, 2015Equipment. This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
• 10095359Jan 14, 2015Equipment. This preliminary information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code io3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10094888Jan 14, 2015Equipment, Electrical system. This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10139412Jan 12, 2015Engine cooling. This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
• 10139411Jan 12, 2015Equipment. This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
• 10139410Jan 12, 2015Equipment. This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.
• 10139409Jan 12, 2015Electrical system. This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging.
• 10095162Jan 12, 2015Equipment. This preliminary information communication advises the technician the diesel oxidation converter part restriction has ended. Dealer can now order the parts through the regular customer care and aftersales parts process.
• 10095185Jan 9, 2015Equipment. This preliminary information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the service information diagnostics and the cost comparison worksheet for assembly repair vs replacement. Technician will use the latest version of 09-06-04-026g to verify the ecm calibration is not an aftermarket calibration. If the customer prefers to keep the original…
• 10139199Jan 6, 2015Suspension. This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
• 10139198Jan 6, 2015Tires. This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
• 10126251Dec 19, 2014Transmission and drivetrain. This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
• 10126250Dec 19, 2014Transmission and drivetrain. This preliminary informational bulletin provides informationto the technicians of a fluid leak from the front of the Allison transmission and to gather information on the transmission.
• 10250028Dec 18, 2014Electrical system, Fuel system. Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
• 10126248Dec 18, 2014Wheels. This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
• 10126247Dec 18, 2014Equipment. This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
• 10126238Dec 12, 2014Equipment. This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
• 10126221Dec 8, 2014Electrical system. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
• 10090184Dec 4, 2014Body and structure, Equipment, Electrical system. 14515 - customer satisfaction program (stop delivery expansion). Approximately 8,776 additional vehicles have been added to the recall population. These vehicles were serviced with a chassis electronic module suspected of containing internal contamination. A very small number of older model vehicles are now included and identified in ivh which has been updated as of december 2, 2014.
• 10247716Dec 1, 2014Equipment, Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247061Dec 1, 2014Electrical system. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10245938Dec 1, 2014Electrical system. OnStar Module Does Not Support All B101D Symptom Codes.
• 10254239Nov 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10252163Nov 1, 2014Equipment. XM Audio Traffic And Travel Link Availability And Operation.
• 10250082Nov 1, 2014Transmission and drivetrain. Information on Driveline Clunk Noise
• 10247748Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.
• 10247093Nov 1, 2014Electrical system. Speedometer Needle Accuracy Information.

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