2017 Chevrolet Silverado 3500 Technical Service Bulletins

932 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10211061Apr 27, 2022Engine cooling. This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 10210841Apr 20, 2022Equipment. This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
• 10211770Apr 19, 2022Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10211769Apr 19, 2022Electrical system. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole.
• 10211765Apr 13, 2022Electrical system. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole.
• 10210543Apr 13, 2022Equipment. This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 10210441Apr 7, 2022Body and structure. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
• 10210194Apr 5, 2022Other or unknown. This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 10209980Mar 31, 2022Engine cooling. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10209977Mar 30, 2022Equipment. This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
• 10209953Mar 29, 2022Engine cooling. This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
• 10210348Mar 28, 2022Electrical system. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
• 10209743Mar 25, 2022Wheels, Equipment. This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY).
• 10209921Mar 22, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10209741Mar 22, 2022Fuel system, Engine cooling. This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
• 10209734Mar 22, 2022Equipment, Fuel system. This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 10209106Mar 16, 2022Fuel system, Electrical system, Equipment. Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Dealers will replace the engine block heater and cord.
• 10209138Mar 10, 2022Electrical system. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
• 10209136Mar 10, 2022Equipment, Body and structure. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10210321Mar 7, 2022Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10210319Mar 7, 2022Equipment. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
• 10209097Mar 3, 2022Transmission and drivetrain, Brakes, Electrical system. This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
• 10212633Jan 28, 2022Equipment. This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
• 10208053Jan 24, 2022Electronic stability control. This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
• 10212630Jan 21, 2022Fuel system, Engine. This technical provides a procedure to check for a possible faulty Reductant Injector and replace if the cause of the customers concern.
• 10212629Jan 20, 2022Engine cooling. This technical bulletin provides a procedure for the technician to check and tighten the CAC plumbing if found loose.
• 10212605Jan 18, 2022Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10208039Jan 18, 2022Back-over prevention (rear camera), Electrical system. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
• 10208035Jan 18, 2022Engine cooling. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
• 10208029Jan 14, 2022Engine. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
• 10212614Jan 12, 2022Engine cooling. This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.
• 10212612Jan 12, 2022Engine cooling. This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
• 10212625Jan 11, 2022Engine cooling. This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10212616Jan 10, 2022Engine cooling. This informational bulletin explains how to identify possible DEF contamination.
• 10206726Dec 14, 2021Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10207911Dec 10, 2021Transmission and drivetrain. This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv.
• 10205540Nov 23, 2021Engine cooling, Transmission and drivetrain. This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
• 10202391Sep 9, 2021Electrical system. This Preliminary Information communication provides information to the technician to help converting vehicles to fleet key option Regular Production Option Code 6E2 or 6E8. Technician will need to check the Regular Production Option Code for 6E2 or 6E8. Technician will need to order the correct key part number per the Regular Production Option Code. Then the technician will need re-code the lock cylinders to match…
• 10202385Sep 1, 2021Steering. This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
• 10201329Aug 26, 2021Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the…
• 10201310Aug 11, 2021Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
• 10201177Jul 22, 2021Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system…
• 10200195Jul 1, 2021Equipment, Engine cooling. Customer Satisfaction Program Closed Message sent.
• 10200149Jun 28, 2021Equipment, Visibility (wipers, defrost, mirrors). This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
• 10199285Jun 16, 2021Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
• 10200154Jun 15, 2021Transmission and drivetrain, Equipment. This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
• 10200152Jun 7, 2021Transmission and drivetrain, Equipment. This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 10200089May 27, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10197314May 27, 2021Transmission and drivetrain. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 10195333May 26, 2021Wheels. The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021. The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. This product is a steel wheel. The customer communication requested return of unsold inventory to inspect the wheel for material dimension. If the material fails to meet the manufacturing…

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