2017 Chevrolet Silverado 3500 Technical Service Bulletins

932 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10199281May 25, 2021Fuel system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10198890May 25, 2021Electrical system. This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10200090May 17, 2021Equipment. This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10200088May 17, 2021Equipment. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10197294May 12, 2021Body and structure, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
• 10197286May 7, 2021Suspension. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center.
• 10194114Apr 23, 2021Equipment. This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
• 10195126Apr 22, 2021Engine. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10190331Apr 15, 2021Fuel system, Engine. Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation, Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: • Hesitation • Surging • Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs…
• 10194081Apr 13, 2021Equipment. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10193450Apr 12, 2021Wheels. This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
• 10195128Apr 9, 2021Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10194082Apr 7, 2021Equipment. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10195149Apr 6, 2021Equipment. This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 10195127Apr 6, 2021Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10191191Mar 30, 2021Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10190437Mar 30, 2021Fuel system. This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
• 10190431Mar 26, 2021Visibility (wipers, defrost, mirrors). This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10190417Mar 22, 2021Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10190413Mar 19, 2021Equipment. This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of…
• 10191233Mar 17, 2021Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10191232Mar 11, 2021Equipment. This informational bulletin provides information on proper use of floor mats.
• 10191197Mar 10, 2021Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10191217Mar 9, 2021Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10191206Mar 9, 2021Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10191163Mar 8, 2021Steering. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10188403Jan 29, 2021Suspension, Transmission and drivetrain. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10187773Jan 22, 2021Electrical system, Equipment, Engine cooling. This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
• 10187745Jan 22, 2021Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10185724Dec 10, 2020Electrical system, Equipment. This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
• 10187626Dec 1, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10187372Dec 1, 2020Transmission and drivetrain. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10186105Dec 1, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10186058Dec 1, 2020Transmission and drivetrain, Electrical system. This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10184480Nov 25, 2020Equipment. This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
• 10184501Nov 19, 2020Engine, Transmission and drivetrain. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
• 10184131Nov 19, 2020Equipment. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10184500Nov 16, 2020Fuel system, Engine cooling. This Informational Bulletin provides information on availability of Diesel Fuel additives.
• 10184115Nov 16, 2020Equipment. This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter…
• 10184499Nov 12, 2020Equipment, Wheels. This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10184105Nov 11, 2020Wheels, Tires. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10184504Nov 6, 2020Visibility (wipers, defrost, mirrors). This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
• 10183211Oct 30, 2020Equipment, Engine cooling. This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
• 10183171Oct 28, 2020Transmission and drivetrain, Engine, Equipment. This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
• 10183153Oct 23, 2020Engine cooling, Fuel system. This service bulletin provides information to correct a customer concern of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated.
• 10183126Oct 23, 2020Engine. This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 10182564Oct 22, 2020Equipment. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
• 10183779Oct 21, 2020Fuel system. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 10182545Oct 8, 2020Engine cooling. This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10181724Sep 30, 2020Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

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