2017 Chevrolet Silverado 3500 Technical Service Bulletins

932 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Silverado 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10173398Feb 28, 2020Engine, Equipment. This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10173393Feb 28, 2020Equipment, Body and structure. This informational bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
• 10173415Feb 27, 2020Equipment. This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
• 10173404Feb 24, 2020Equipment, Steering. This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak.
• 10173418Feb 14, 2020Equipment. This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
• 10172773Feb 14, 2020Equipment. This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
• 10172784Feb 7, 2020Equipment, Engine. This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10172305Feb 4, 2020Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
• 10172884Jan 31, 2020Visibility (wipers, defrost, mirrors), Electrical system. This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
• 10172883Jan 31, 2020Electrical system, Visibility (wipers, defrost, mirrors). This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
• 10171318Jan 31, 2020Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 10171896Jan 28, 2020Engine. This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.
• 10171875Jan 23, 2020Engine cooling. This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
• 10171888Jan 17, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
• 10171280Jan 14, 2020Engine cooling. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10171264Jan 10, 2020Engine cooling. This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
• 10171899Jan 8, 2020Fuel system. This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.
• 10171259Jan 7, 2020Transmission and drivetrain, Engine. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch.
• 10171878Jan 2, 2020Fuel system, Equipment. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10169357Nov 26, 2019Equipment. This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
• 10169355Nov 25, 2019Equipment. This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
• 10168978Nov 22, 2019Transmission and drivetrain. This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
• 10169340Nov 19, 2019Equipment, Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10169315Nov 18, 2019Engine. This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away.
• 10169298Nov 13, 2019Transmission and drivetrain. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
• 10169354Nov 12, 2019Equipment, Exterior lighting. This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
• 10168960Nov 12, 2019Brakes, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10168956Nov 5, 2019Electrical system. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 10168206Oct 31, 2019Suspension. This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
• 10168210Oct 30, 2019Equipment. This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
• 10168212Oct 29, 2019Transmission and drivetrain. This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
• 10168181Oct 28, 2019Electrical system, Equipment. This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
• 10168218Oct 24, 2019Transmission and drivetrain. This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.
• 10167455Oct 22, 2019Equipment. This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
• 10168197Oct 17, 2019Fuel system. This informational bulletin explains how to identify possible DEF contamination.
• 10207726Oct 16, 2019Equipment, Engine. Customer Satisfaction Program. Stock VIN List sent.
• 10168207Oct 16, 2019Equipment. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
• 10168178Oct 15, 2019Equipment. This informational bulletin explains how a health report is required when doing repairs on LCF vehicles.
• 10167480Oct 15, 2019Engine cooling. N192264210 - Customer Satisfaction Program - Certain vehicles may have a condition in which the block heater cable function was disabled. Dealers will replace the engine block heater and cord.
• 10168238Oct 14, 2019Equipment. This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.
• 10168209Oct 14, 2019Engine cooling. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
• 10168193Oct 14, 2019Engine cooling. This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
• 10168175Oct 14, 2019Transmission and drivetrain. This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
• 10167437Oct 14, 2019Engine. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10168185Oct 11, 2019Electrical system. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
• 10167479Oct 11, 2019Brakes, Engine cooling. N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow…
• 10167434Oct 10, 2019Electrical system. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be…
• 10168208Oct 9, 2019Equipment. This informational bulletin provides information on key code security and information on GM key code look up applications.
• 10168205Oct 9, 2019Engine cooling. This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
• 10168215Oct 8, 2019Equipment. This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while driving.

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