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Other or unknownPart report

2024 Chevrolet Silverado 3500 Other or unknown Problems

Complaints
6about this part
Share
12%of 51 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 6 complaints about the other or unknown of the 2024 Chevrolet Silverado 3500, 12% of the 51 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.”

NHTSA complaint #11565082, filed 2024-01

“We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.”

NHTSA complaint #11542777, filed 2023-09

“When pulling my trailer with my 2024 chevy 3500, I get the following alert displayed on my screen periodically: Trailer Brakes Disabled Service Required. The trailer brakes stop working on my 16000lb trailer and I need to pull off the road and shut off the truck, and then restart it to get my brakes working again. The dealer replaced the brake controller in the truck, but I still get the message. I towed this trailer across country 2 times in my 2020 chevy without a problem. I have hydrastar brakes on my 2022 keystone Montana. GM said it's a problem with the trailer. …”

NHTSA complaint #11694147, filed 2025-10

“Email Subject I am reporting a serious safety-related defect involving sudden and complete vehicle shutdown while driving in a 2024 Chevrolet Silverado EV RST. Component/System Involved: The failure appears related to the 12-volt electrical system and associated vehicle control electronics. When the vehicle detects the 12V battery as dead or critically low, it immediately disables propulsion and control systems. The exact failed component is UNKNOWN. The vehicle is available for inspection upon request. …”

NHTSA complaint #11709144, filed 2026-01

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2025325%
2024612%
202316%
2022518%
2021512%
202025%
2019418%
2018211%
201718%
201648%
2015510%
2014110%
2013519%
201214%
2011414%
2009220%
2008413%
200713%
200624%
200412%
200312%
199924%
199811%
199735%

Other parts of the 2024 Chevrolet Silverado 3500

Electrical system
19 complaints
Transmission and drivetrain
15 complaints
Brakes
12 complaints
Fuel system
4 complaints
Engine
3 complaints
Body and structure
3 complaints
Exterior lighting
2 complaints
Lane departure
2 complaints
Steering
2 complaints
Suspension
2 complaints
Tires
2 complaints
Forward collision avoidance
1 complaints

← All problems reported for the 2024 Chevrolet Silverado 3500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology