2024 Chevrolet Silverado 3500 Electrical system Problems
- Complaints
- 19about this part
- Share
- 37%of 51 total for the year
- Median mileage
- 500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 19 complaints about the electrical system of the 2024 Chevrolet Silverado 3500, 37% of the 51 complaints for this model year. Where a mileage was given, the median is 500 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.”
NHTSA complaint #11565082, filed 2024-01“Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.”
NHTSA complaint #11728285, filed 2026-03“The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera systems integrated into the vehicle, including backup and visibility-assistance cameras used to aid lane changes, parking, maneuvering, and identifying obstacles around the truck. …”
NHTSA complaint #11756996, filed 2026-08“When driving my truck and towing a trailer which has elec. over hyd. brakes and trying to stop. My truck will disable my brakes on my trailer, which may weigh 3+ times the weight of my truck. GM had a recall on the truck brake module which fixed my problem. Then l took my truck back for an oil change a few months later and they said that there is a open recall on the brake module (NEWER UPDATE) which once again caused my brake issues again with the newer recall. l have opened up a complaint with GM and they say take it to a GM dealer. …”
NHTSA complaint #11664756, filed 2025-06“We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.”
NHTSA complaint #11542777, filed 2023-09Related service bulletins
- 11023368May 17, 2025This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
- 11024486May 16, 2025This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
- 11024500May 9, 2025This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 4 | 33% |
| 2024 | 19 | 37% |
| 2023 | 1 | 6% |
| 2022 | 5 | 18% |
| 2021 | 13 | 32% |
| 2020 | 5 | 12% |
| 2019 | 5 | 23% |
| 2018 | 3 | 16% |
| 2017 | 1 | 8% |
| 2016 | 6 | 12% |
| 2015 | 16 | 31% |
| 2014 | 1 | 10% |
| 2013 | 4 | 15% |
| 2012 | 2 | 9% |
| 2011 | 2 | 7% |
| 2009 | 1 | 10% |
| 2008 | 6 | 19% |
| 2007 | 2 | 5% |
| 2006 | 3 | 6% |
| 2005 | 9 | 20% |
| 2004 | 4 | 10% |
| 2003 | 6 | 14% |
| 2002 | 1 | 2% |
| 2001 | 4 | 6% |
| 2000 | 5 | 6% |
| 1999 | 2 | 4% |
| 1998 | 3 | 4% |
| 1997 | 3 | 5% |
Other parts of the 2024 Chevrolet Silverado 3500
15 complaintsBrakes
12 complaintsOther or unknown
6 complaintsFuel system
4 complaintsEngine
3 complaintsBody and structure
3 complaintsExterior lighting
2 complaintsLane departure
2 complaintsSteering
2 complaintsSuspension
2 complaintsTires
2 complaintsForward collision avoidance
1 complaints
← All problems reported for the 2024 Chevrolet Silverado 3500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology