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Body and structurePart report

2002 Chevrolet Suburban 1500 Body and structure Problems

Complaints
6about this part
Share
5%of 120 total for the year
Median mileage
80,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the body and structure of the 2002 Chevrolet Suburban 1500, 5% of the 120 complaints for this model year. Where a mileage was given, the median is 80,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving on the highway when I heard a blast of air like a tornado or hurricane in my car. Papers and things in my car started flying. When I stopped I discovered that the rear window had seperated itself from the frame at the top and was now open by an inch. The window is designed to open from the bottom with a latch. The two hinges at the top of the window had now also snapped broken from the window, leaving only the sides attached. This is a very large window and could have totally come off in traffic causing great harm to others. …”

NHTSA complaint #10319832, filed 2010-03, 76,000 miles

“The plastic hinge on the left side of the rear window glass on the suburban tailgate has separated where it was originally joined and the window is no longer attached to the vehicle on this side. In talking to one of the local dealership repair shops and a local auto glass company, I was told by both that this was a fairly common problem with suburbans. I think this is a potential safety issue as wind shear under the glass could rip the glass off my vehicle and create a problem for anyone behind me. …”

NHTSA complaint #10204696, filed 2007-10, 89,000 miles

“The passenger side of the lift glass separated and the glass wouldn't close. You had to manually line it up. Apparently this is a big problem but GM wont do anything about it. The customer shouldn't have to pay over $800 to get this fixed.”

NHTSA complaint #10215395, filed 2008-01, 82,000 miles

“The contact owns a 2002 Chevrolet SUBURBAN 1500. While the vehicle was parked in the driveway, the liftgate glass separated from the hinge. The contact stated that no wind was blowing at the time. The dealer stated that they would need to replace the entire liftgate with a different design. The purchase date was unknown. The current and failure mileages were 68,000.”

NHTSA complaint #10212268, filed 2007-12, 68,000 miles

“2000 chevy suburban rear glass hatch hinge on passengers side separated from the glass, I have read about 50+ of these from 2000-2005 models and GM says no one has complained. They want you to buy a new one for $800.00.”

NHTSA complaint #10355875, filed 2010-09

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
2026211%
202316%
20111823%
20101325%
2009815%
20081818%
20072915%
2006723%
200544%
200453%
2003148%
200265%
200122%
199934%
199817%

Other parts of the 2002 Chevrolet Suburban 1500

Brakes
66 complaints
Fuel system
16 complaints
Engine cooling
10 complaints
Steering
8 complaints
Engine
5 complaints
Other or unknown
4 complaints
Transmission and drivetrain
4 complaints
Equipment
3 complaints
Tires
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Electrical system
2 complaints
Air bags
1 complaints

← All problems reported for the 2002 Chevrolet Suburban 1500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology