2011 Chevrolet Suburban 1500 Body and structure Problems
- Complaints
- 18about this part
- Share
- 23%of 80 total for the year
- Median mileage
- 61,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 18 complaints about the body and structure of the 2011 Chevrolet Suburban 1500, 23% of the 80 complaints for this model year. Where a mileage was given, the median is 61,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Dashboard is cracking in different spots, 2 places in the last few months. I'm concerned that it can possibly come apart while I'm driving. The cracks happened while driving. I know the crack next to the airbag cracked because the material is to thin to support the weight of the speaker in the dash, I'm guessing the rest of the dash is also made the same way, so any vibration or hitting any potholes is causing it to break. I have heard that this is a big problem with all of these gms and gmcs in the mid to late 2000s. …”
NHTSA complaint #10947805, filed 2017-01, 54,000 miles“I have 3 cracks in the dash of my suburban. 1 is in the far left, front corner of the passenger side air bag, and the other 2 are in front of the steering wheel, about 8 inches apart. My concern, aside from paying so much money for a vehicle and having the dash crack for no reason, is that the airbag being deployed on the passenger side may send plastic pieces flying at the passengers face. There is obviously a defect in the production of these dashes, as I have read other people state the same issue, in the same spots. …”
NHTSA complaint #10933991, filed 2016-12, 85,600 miles“The dashboard on my 2011 suburban cracked above the instrument cluster while my wife was standing at a red light. Thousands of people on a specific facebook page( 07-13 cracked dash safety hazard for all trucks) from across america are experiencing the same problem on there GM SUV from 2007-2013 and no recall has been put out by GM. The dealers want between 1100 to 1600 dollars for the repair. Gm has stated it is heat related but it is from inferior material they used to make these dash boards. If it was heat related every car in the world would have cracked dashboards.”
NHTSA complaint #10838595, filed 2016-02, 58,000 miles“My 2011 chevy suburban has two cracks on the dash, both connecting to the airbag. I have concerns of this weakening the dash which could cause sudden deployment of the airbag. I also have concerns that in the event of deployment,, pieces of broken plastic could cause injury, as did in an accident of another vehicle. My vehicle has been garaged for a year when not used. It was previously owned before that. This is my sixth suburban. The kind of money we pay for these, even preowned, should cover better than the plastic dash that's falling apart. …”
NHTSA complaint #10651479, filed 2014-10, 35,800 miles“Major crack has occurred in the top of the dash board from near the windshield to the top of the instrument cluster. Dash has cracked completely through making the plastic loose. Concern with the dashboard if the airbag deploys.”
NHTSA complaint #10945522, filed 2017-01, 71,000 milesRelated service bulletins
- 11016944Mar 11, 2025This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11010566Oct 8, 2024This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10252745Mar 27, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10252124Mar 21, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10249745Jan 18, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 11% |
| 2023 | 1 | 6% |
| 2011 | 18 | 23% |
| 2010 | 13 | 25% |
| 2009 | 8 | 15% |
| 2008 | 18 | 18% |
| 2007 | 29 | 15% |
| 2006 | 7 | 23% |
| 2005 | 4 | 4% |
| 2004 | 5 | 3% |
| 2003 | 14 | 8% |
| 2002 | 6 | 5% |
| 2001 | 2 | 2% |
| 1999 | 3 | 4% |
| 1998 | 1 | 7% |
Other parts of the 2011 Chevrolet Suburban 1500
32 complaintsOther or unknown
32 complaintsTransmission and drivetrain
5 complaintsElectrical system
4 complaintsSeats
4 complaintsVehicle speed control
3 complaintsEngine
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsElectronic stability control
1 complaintsEquipment
1 complaintsFuel system
1 complaints
← All problems reported for the 2011 Chevrolet Suburban 1500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology