2002 Chevrolet Suburban 2500 Electrical system Problems
- Complaints
- 6about this part
- Share
- 18%of 33 total for the year
- Median mileage
- 85,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the electrical system of the 2002 Chevrolet Suburban 2500, 18% of the 33 complaints for this model year. Where a mileage was given, the median is 85,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2002 Chevrolet 2500 suburban 8.1l, has been stalling continuously. It stalls when driving, slow, fast or even at a red light, it doesn't matter. I have had the fuel pump, starter, alternator and batter all replaced. I have read on many sites that I am not the only one with the same vehicle with the same problem.”
NHTSA complaint #10243080, filed 2008-09, 85,000 miles“2002 chevy suburban with 8.1l motor randomly shuts down at highway speeds or in traffic without warning which causes loss of steering and braking. I have had 3 separate dealers look at it and the codes never reflect what happened. I even read the current NHTSA action pe06016 description to the service tech (as I write this my vehicle is in the shop for engine losses all power and dies at highway speeds or no start and stalling conditions ) and described these exact symptom and he said the codes don't reflect that.”
NHTSA complaint #10158869, filed 2006-06, 77,000 miles“I have a 2002 Chevrolet suburban. I have had it for two years. I am having problems similar to what it's the GM recall. This doesn't happen everytime I drive. I can be driving down the street or on the expressway and my vehicle will just shut off and the battery light will come on. After sitting for a few minutes, the truck will start back up with no problem or without having any boost. I have been having this problem since I have had the vehicle and noone could ever tell me what the problem was. I think it is the ignition switch. …”
NHTSA complaint #10576895, filed 2014-04“The contact owns a 2002 Chevrolet SUBURBAN 2500. While driving, the vehicle stalled. A red warning light illuminated on the instrument control panel prior to the failure. Occasionally, the vehicle loses power steering and braking ability. The vehicle has been to numerous dealers, but no one could duplicate the failure. The manufacturer would not assist. The failure mileage was 92,000. Updated 6/9/08”
NHTSA complaint #10226653, filed 2008-05, 92,000 milesRelated service bulletins
- 11006621Aug 26, 2024Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which…
- 11002312Jun 6, 2024This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 10252735Mar 28, 2024This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10225615Oct 19, 2022This service bulletin provides information on Module Harvesting.
- 10083898Apr 27, 2016This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm…
- 10083484Apr 19, 2016This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery…
- 10078735Apr 19, 2016This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery…
- 10078734Apr 19, 2016This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar…
- 10083900Apr 8, 2016This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm…
- 10190512Dec 1, 2015OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware…
Electrical system: other model years
Other parts of the 2002 Chevrolet Suburban 2500
19 complaintsBrakes
6 complaintsEngine
3 complaintsFuel system
2 complaintsEquipment
1 complaintsTires
1 complaints
← All problems reported for the 2002 Chevrolet Suburban 2500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology