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Engine coolingPart report

2002 Chevrolet Suburban 2500 Engine cooling Problems

Complaints
19about this part
Share
58%of 33 total for the year
Median mileage
74,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 19 complaints about the engine cooling of the 2002 Chevrolet Suburban 2500, 58% of the 33 complaints for this model year. Where a mileage was given, the median is 74,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“After so long ignoring the smell in my cab, I decided to get it checked out at benny's exhaust in bristol, tn, and found that exhaust manifold head bolts broke off on both sides of engine. 1st bolt initially then second bolt next to it broke as well. No work has been done to motor or aftermarket parts added that would affect this part and create failure. Exhaust gas enters the underhood area sometime can be smelled inside passenger cab area. The exhaust makes a black plume up side of motor on both sides. …”

NHTSA complaint #10456455, filed 2012-04, 151,000 miles

“My 2002 k2500 suburban engine dies abruptly while driving, with no warning (neither sputtering nor messages on the dash). After pulling over to the shoulder and waiting between a few seconds and a few minutes, the engine will start. This happens at random times at any speed. Needless to say, this is an extreme safety hazard, as all power to steering and brakes is lost when the engine dies. These random stalls have been increasing in frequency over the last couple years. My car only has 36,000 miles - mostly highway driving. …”

NHTSA complaint #10284150, filed 2009-09, 20,000 miles

“While driving 60 MPH under normal conditions on the interstate, I experienced full power loss. Without warning, the engine shut down and could not be restarted in neutral. Engine turned, just didn't fire. No sputter, no dash lights, just an instant shut down. I pulled the vehicle to the side of the roadway, put it in park and it started right up. Fortunately, this experience was on an not so crowded and straight section of the highway. I fear this could happen in a turn, in an intersection, or any situation where the lack of power steering could lead to an accident. …”

NHTSA complaint #10282942, filed 2009-09, 78,000 miles

“A loud rattling noise was coming from under the hood and the had no A/C. After looking under hood, found the belt had split in two. I replaced the A/C belt on a 2002 chevy suburban and after doing this, noticed the belt tensioner was rattling a great deal so replaced it. When I received the belt tensioner from the parts store, enclosed was a warning/alert message to refer to GM tbs # 03-01-38-019a after reviewing this information, I don't understand why the customer should have to pay to replace the A/C compressor when they know it is a default on 17 vehicles from the years 2002 to 2004. …”

NHTSA complaint #10343522, filed 2010-07, 163,000 miles

“I drive a 2002 Chevrolet suburban. Frequently, while I was driving and with no warning the vehicle just shuts off. When the vehicle shut off, it did not have power brakes or power steering. After stopping and turning the key off for a couple of minutes I could start up the vehicle and continue driving. This situation first started last fall. I took the vehicle to a local garage which could find any problem. The vehicle continued to experience these unpredictable shut offs ,and I took vehicle to the Chevrolet dealer for diagnosis and repair. The dealer could not duplicate the problem. …”

NHTSA complaint #10193510, filed 2007-06, 74,000 miles

Related service bulletins

Engine cooling: other model years

YearComplaintsShare of year
2005117%
200415%
200315%
20021958%
20011132%

Other parts of the 2002 Chevrolet Suburban 2500

Brakes
6 complaints
Electrical system
6 complaints
Engine
3 complaints
Fuel system
2 complaints
Equipment
1 complaints
Tires
1 complaints

← All problems reported for the 2002 Chevrolet Suburban 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology