2004 Chevrolet Suburban 2500 Problems
- Complaints
- 20filed with NHTSA
- Median mileage
- 76,599miles, 20 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Sources: NHTSA records for the 2004 Chevrolet Suburban 2500 (complaints, recalls, investigations). Report an error
NHTSA recorded 20 consumer complaints for the 2004 Chevrolet Suburban 2500. The part named most often is electrical system, with 7 complaints (35% of the total), followed by brakes (6) and seats (2). 20 of the complaints include a mileage, and 15% of those were filed for vehicles with under 50,000 miles; the median is 76,599 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 97 technical service bulletins for this model year. Electrical system complaints overlap with 19 technical service bulletins filed under the same part. Brakes complaints overlap with 1 technical service bulletin filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system7 35%
- Brakes6 30%
- Seats2 10%
- Steering2 10%
- Air bags1 5.0%
- Engine1 5.0%
- Engine cooling1 5.0%
- Fuel system1 5.0%
- Body and structure1 5.0%
Example complaints
Electrical system: “Speedometer jumped from approx.69 to 110 and continued to stay haywire and is not reading accurately. Apparently a known problem by chevy but they are only repairing in 7 years 70,000 miles. Of course I am at 4 years and at 77,000. I was over 74k miles when notice came out so even then would not have been able to get known defect fixed.”
NHTSA complaint #10250850, filed 2008-12, 77,198 milesBrakes: “While vehicle was stationary at idle I noted excessive brake pedal travel after placing my right foot on the brake. The brake pedal traveled all the way to the floor board and was very slow in return. I shut the vehicle off and visually checked the master cylinder and connections. I noted the master cylinder brake fluid reservoir was not completely at the full mark. I continued to observe the hydraulic connections and found no active leak and no fluid on the ground beneath the vehicle. …”
NHTSA complaint #10482767, filed 2012-10, 115,000 milesSeats: “Power seat on driver's side quit working along with seat warmers on both front seats. Examination found that the electrical feed at the rear of the driver's seat had failed in some manner, causing high resistance in the power and ground circuits which in turn LED to arcing and burning of the plastic connector. The amount of damage to the connector and its proximity to carpeting and potential contents in the vehicle raises concerns of a possible interior fire.”
NHTSA complaint #10218212, filed 2008-02, 52,789 milesSteering: “2004 chevy SUBURBAN 2500 series with quadrasteer. The rear wheel steering faults approximately every 5 miles, often when exiting a turn. This can leave the rear wheels full left (or right) if the turn was tight causing the vehicle to crab down the road sideways. If the road is not wide and the driver is not extremely aware a sideswipe accident could easily occur. The rear wheels slowly self center after 10 to 15 seconds. Vehicle has been back to the dealer many times. They either say they have replaced a sensor, tightened a loose connection, or no problem found. …”
NHTSA complaint #10195022, filed 2007-06, 5,000 milesMileage when problems were reported
15% of the 20 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 57,000 and 87,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Recalls and investigations
NHTSA lists no recall campaigns for the 2004 Chevrolet Suburban 2500 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 97 on record; the latest 10 are shown.
- 11020816Jul 18, 2025Other or unknown. This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- 11017252Mar 28, 2025Electrical system, Other or unknown. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 11012907Dec 18, 2024Engine. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010544Oct 7, 2024Engine. This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11007208Sep 6, 2024Other or unknown. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires…
- 11006621Aug 26, 2024Electrical system. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need…
- 11006421Jul 24, 2024Transmission and drivetrain. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging…
- 11004761Jun 28, 2024Fuel system, Engine. This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with…
- 11004557Jun 17, 2024Other or unknown. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312Jun 6, 2024Electrical system. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492…
Other model years of the Chevrolet Suburban 2500
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2011 | 7 | 108,500 | 0 | — | 12 | — | Not enough data |
| 2010 | 5 | 53,000 | 0 | — | — | — | Not enough data |
| 2008 | 7 | 14,000 | 0 | — | — | — | Not enough data |
| 2005 | 6 | 76,000 | 0 | — | — | — | Not enough data |
| 2004 | 20 | 76,599 | 0 | — | — | — | Stable |
| 2003 | 21 | 84,454 | 0 | — | — | — | Stable |
| 2002 | 33 | 78,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 2001 | 34 | 88,000 | 0 | — | — | Not compared (before 2008) | Stable |
| 2000 | 7 | 95,000 | 0 | — | — | — | Not enough data |
| 1999 | 12 | 102,500 | 0 | — | — | — | Not enough data |
| 1994 | 5 | 144,597 | 0 | — | — | — | Not enough data |
All Chevrolet Suburban 2500 model years
Frequently asked questions
How many NHTSA complaints does the 2004 Chevrolet Suburban 2500 have?
NHTSA recorded 20 consumer complaints for the 2004 Chevrolet Suburban 2500 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2004 Chevrolet Suburban 2500 is reported most often?
Electrical system is named most often, in 7 complaints (35% of the total), followed by brakes with 6.
Has the 2004 Chevrolet Suburban 2500 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2004 Chevrolet Suburban 2500 reported?
Among the 20 complaints that include a mileage, the median is 76,599 miles and the middle half falls between 57,000 and 87,000 miles; 15% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.