2017 Chevrolet Suburban Technical Service Bulletins

1,561 technical service bulletins (TSBs) are on record for the 2017 Chevrolet Suburban. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10137704Aug 8, 2017Engine cooling. This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
• 10140296Aug 7, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10140299Aug 3, 2017Electrical system. This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.
• 10137701Aug 3, 2017Equipment, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
• 10140297Aug 2, 2017Equipment. This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
• 10137697Aug 2, 2017Electrical system. This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication.
• 10156970Aug 1, 2017Brakes, Equipment. 17298-Service Update. Some 2017 vehicles may have been assembled with the wrong fasteners retaining the brake master cylinder to the brake vacuum booster. If this condition is present, it may not be noticed until mileage accumulates. Once mileage accumulates, potential exists for these fasteners to loosen gradually, resulting in brake pedal performance that is noisy, long in travel and spongy in behavior.
• 10156969Aug 1, 2017Equipment. 17268-Service Update. Certain 2017 vehicles may have been assembled with improper welds between the right-hand inner quarter panel, rear floor pan, and floor pan extension. If this condition is present the panel flanges could separate causing a squeak noise and, over an extended period of time, corrosion of the panel. Dealer will install rivets and apply corrosion protection.
• 10126081Jul 31, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10126113Jul 25, 2017Electrical system. This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
• 10126068Jul 25, 2017Electrical system. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
• 10126065Jul 25, 2017Equipment. This warranty administration bulletin provide policy information on required operating procedures.
• 10126111Jul 24, 2017Electrical system. This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
• 10114088Jul 24, 2017Electrical system. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle.
• 10114085Jul 20, 2017Suspension, Engine. This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch.
• 10108645Jul 19, 2017Tires. This informational bulletin provides information on the temporary tire flat spotting condition.
• 10114082Jul 18, 2017Fuel system. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10114081Jul 18, 2017Engine, Fuel system. This Preliminary information communicates Auto Stop message on the DICNote about Auto Stop message on DIC. It appears that anytime the engine comes to a stall or near stall the "Auto Stop" message on the DIC will light momentarily (just a second and may blink on several times then go out).It is unknown why this anomaly occurs.It appears this gauge cluster can be used with an auto stop vehicle even though trucksdo…
• 10108627Jul 18, 2017Engine, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10108626Jul 18, 2017Electrical system. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10108625Jul 18, 2017Engine, Equipment. This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
• 10108618Jul 18, 2017Tires. This informational bulletin provides information that the TPM sensors must always be relearned when accessory wheels are installed on the vehicle.
• 10126122Jul 17, 2017Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10126100Jul 17, 2017Wheels. This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.
• 10114078Jul 17, 2017Equipment, Visibility (wipers, defrost, mirrors). This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
• 10114072Jul 13, 2017Back-over prevention (rear camera), Equipment. This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the…
• 10114071Jul 12, 2017Fuel system. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10114070Jul 12, 2017Electrical system, Engine, Body and structure. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find…
• 10126070Jul 11, 2017Fuel system. This bulletin provides repair information to correct a customer concern of fuel odor, fuel leaks from UH SIDI Pipes between High Pressure Pump and Fuel Rails
• 10114069Jul 10, 2017Wheels, Transmission and drivetrain. This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.
• 10114067Jul 10, 2017Body and structure, Electrical system, Equipment. This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “Driver Door Open Prime” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101…
• 10114065Jul 7, 2017Visibility (wipers, defrost, mirrors), Lane departure. This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view…
• 10114064Jul 6, 2017Body and structure. This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.
• 10114061Jul 5, 2017Forward collision avoidance. This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
• 10114060Jul 5, 2017Electrical system. This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.
• 10118290Jun 30, 2017Equipment. This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane…
• 10118281Jun 20, 2017Back-over prevention (rear camera). This Preliminary information communicatesthat some customers may comment that the rear camera display is too bright at night. General Motors Engineering is investigating the condition, and this PI will be updated when further information is available.
• 10118277Jun 19, 2017Transmission and drivetrain. This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are…
• 10118273Jun 19, 2017Engine cooling. This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
• 10118267Jun 15, 2017Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
• 10118265Jun 15, 2017Equipment. This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
• 10118262Jun 14, 2017Engine cooling. This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.
• 10118256Jun 12, 2017Electrical system. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System.
• 10118238Jun 6, 2017Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake…
• 10118235Jun 5, 2017Electrical system. This Preliminary Information communication provides information to the technician about vehicles that when watching a movie the audio does not match the video when playing though the vehicles speakers. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10118233Jun 2, 2017Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10137636May 31, 2017Electrical system, Lane departure. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
• 10137665May 23, 2017Equipment. This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
• 10137600May 22, 2017Wheels. This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
• 10137680May 19, 2017Brakes. This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.

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