2020 Chevrolet Trax Electrical system Problems
- Complaints
- 28about this part
- Share
- 29%of 98 total for the year
- Median mileage
- 45,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 28 complaints about the electrical system of the 2020 Chevrolet Trax, 29% of the 98 complaints for this model year. Where a mileage was given, the median is 45,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There is a noise in the right passenger door, the transmission jerks often without giving it gas, and the radio screen blacked out when going over a railroad track”
NHTSA complaint #11361704, filed 2020-09, 19,000 miles“Digital Display & information screen goes black, you can't see anything at all. I had an issue with my Trax not to long after I purchased it had to take it back to dealership told service manager about it, nothing was done about the display. With the display out you couldn't read any warnings at all not even temperature and blown my engine. My Trax didn't have regular gages. The dealership had free lifetime powertrain warranty, now they don't want to put a new engine it.”
NHTSA complaint #11726824, filed 2026-03“The CarPlay no longer gives me accurate directions. The directional arrow drifts on the map and sends me everywhere except the direct route. I've tried using both Google and Apple maps to no avail.”
NHTSA complaint #11714472, filed 2026-01“The service stabilitrak and service powersteering will come up. Have had vehicle hooked up to computer multiple times no codes. The vehicle would not drive. The vehicle has started shaking. The engine light comes on. There is 30k miles on the vehicle. I bought this 3 months ago to have a safe vehicle. My spouse and I are disabled and we do not feel secure. I googled and it says probably a computer error from factory. I'd appreciate if I can get my vehicle recalled & fixed. Thank you”
NHTSA complaint #11616885, filed 2024-09“The Instrument panel that shows the Tire Pressure, Speed, Oil, Mileage etc. goes blank black then comes back on. Its been happening for a year and I did contacted Chevy about it. I waited for them to contact me back but they never did. I have taken it for the oil changes at the dealer but its usually on. I explain to the Chevy Dealer service about it over the phone, they told me it would cost a certain amount to fix and they needed to do a diagnosis first. This has been going on for 3 years (the turning blank on and off) while driving .”
NHTSA complaint #11726865, filed 2026-03Related service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11014239Jan 29, 2025This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during…
- 11014222Jan 28, 2025This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11012189Dec 6, 2024This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 6% |
| 2025 | 38 | 39% |
| 2024 | 67 | 37% |
| 2022 | 1 | 11% |
| 2021 | 10 | 40% |
| 2020 | 28 | 29% |
| 2019 | 25 | 18% |
| 2018 | 18 | 18% |
| 2017 | 25 | 22% |
| 2016 | 24 | 20% |
| 2015 | 23 | 24% |
Other parts of the 2020 Chevrolet Trax
23 complaintsOther or unknown
20 complaintsTransmission and drivetrain
15 complaintsBrakes
12 complaintsFuel system
11 complaintsSuspension
9 complaintsAir bags
7 complaintsTires
6 complaintsVehicle speed control
6 complaintsSeat belts
5 complaintsSteering
4 complaintsBody and structure
4 complaints
← All problems reported for the 2020 Chevrolet Trax
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology