2023 Chrysler Pacifica Plug-In Hybrid Technical Service Bulletins

204 technical service bulletins (TSBs) are on record for the 2023 Chrysler Pacifica Plug-In Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11023332Sep 19, 2025Electrical system. Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station
• 11023326Sep 18, 2025Body and structure. Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
• 11023168Sep 12, 2025Suspension. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
• 11022564Aug 25, 2025Suspension. Noise From Front End While Steering Or Turning The Steering Wheel.
• 11022011Aug 16, 2025Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 11022029Aug 14, 2025Electrical system. Radio Over The Air Update from U31.42(F) to U40.C R1H Software Version (FOTA) Customers may experience one or more of the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen still operational. - CarPlay and Android Auto stability issues. - Text cut-off in different menus or pop-up messages - Voice Recognition not working for specific…
• 11022012Aug 14, 2025Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 11022003Aug 13, 2025Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
• 11021839Aug 8, 2025Transmission and drivetrain. Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor…
• 11021581Aug 2, 2025Electrical system. Door speaker Inoperative or No Sound
• 11021043Jul 26, 2025Engine. Engine Rattle Noise
• 11021029Jul 24, 2025Body and structure. Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
• 11021039Jul 23, 2025Electrical system. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11020600Jul 4, 2025Electrical system. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 11020608Jul 3, 2025Engine. When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
• 11020264Jun 30, 2025Electrical system. Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
• 11020097Jun 27, 2025Electrical system, Body and structure. Power Sliding Door Inoperative or Intermittently Will Not Open or Close
• 11019773Jun 18, 2025Engine. ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand.
• 11019766Jun 18, 2025Electrical system. Flash: Heating Venting Air Conditioning (HVAC) Module Update 2022 (RU) Chrysler Pacifica / Voyager This bulletin applies to vehicles equipped with: ● 3 Zone Auto Control-Front/Rear A/C (Sales Code HAH). ● Air Conditioning w/3 Zone Temp Cntrl (Sales Code HAK). ● All Vehicles W/Air Conditioning (Sales Code HA0). ● Rear Air Conditioning w/Heater (Sales Code HBB). This bulletin involves updating the HVAC with the…
• 11019763Jun 13, 2025Seats. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
• 11018871May 31, 2025Fuel system. "Unable To Refuel Vehicle Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2450 - Fuel Tank Isolation Valve Stuck Open. Customers may also comment on one or more of the following: ● Unable to open the fuel door. ● Difficult to refuel vehicle. This bulletin involves replacing the fuel vapor valve."
• 11018666May 28, 2025Electrical system. Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable.
• 11018608May 26, 2025Other or unknown, Engine, Transmission and drivetrain. Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
• 11018676May 21, 2025Suspension. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
• 11018450May 17, 2025Electrical system. Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
• 11018447May 16, 2025Electrical system. "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
• 11018443May 16, 2025Body and structure, Electrical system. Power Sliding Door Will Not Power Open And/Or Close Automatically.
• 11018411May 14, 2025Electrical system. DVD/Blu-ray Not Syncing Between The Two Rear Screens.
• 11018293May 10, 2025Electrical system. DVD/Blu-ray Not Syncing Between The Two Rear Screens.
• 11017932May 5, 2025Electrical system. "Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work…
• 11018269May 2, 2025Forward collision avoidance. " Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
• 11018116Apr 29, 2025Electrical system. "CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement. Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC…
• 11017092Apr 17, 2025Electrical system. AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
• 11017072Apr 15, 2025Seats. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
• 11017069Apr 14, 2025Electrical system. "Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
• 11016871Apr 5, 2025Electrical system. "Radio U29.28 USB Software Update he customer may describe one or more of the following: ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ● Radio reset (Rearview camera functions normally). ● Voice Recognition (VR) inoperable. ● Wireless CarPlay® inoperable. ● Audio sources inoperable. ● Display switches to Nav on VR prompt. ● Vehicle Positioning (Lat/Long) inoperable. ●…
• 11016600Apr 4, 2025Electrical system. Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
• 11016439Apr 2, 2025Engine. Misfire DTCs, Rough Idle, Valvetrain Noise
• 11016107Apr 1, 2025Engine. Engine Rattle Noise
• 11016293Mar 19, 2025Body and structure. Applique - b & c pillar
• 11015891Mar 18, 2025Transmission and drivetrain. "Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position…
• 11015868Mar 18, 2025Transmission and drivetrain. ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)
• 11015791Mar 18, 2025Transmission and drivetrain. D-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)
• 11015810Mar 17, 2025Other or unknown. "CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station.
• 11016133Mar 4, 2025Other or unknown. Horn and bracket - none
• 11015307Mar 4, 2025Electrical system. Apple CarPlay Does Not Complete The First Initial Wireless Connection.
• 11015297Mar 4, 2025Engine. Engine Noise
• 11014913Feb 24, 2025Fuel system. Valve - fuel vapor
• 11014538Feb 22, 2025Electrical system. Uconnect Box Require Service Message
• 11014528Feb 20, 2025Electrical system. Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

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