2017 Chrysler Pacifica Technical Service Bulletins

534 technical service bulletins (TSBs) are on record for the 2017 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
• 10193952Apr 7, 2021Electrical system. BATTERY (Auxiliary) If the auxiliary battery has failed GR8 testing, please check TSB 18-002-19 REV A for applicability prior to the battery replacement. This PCM software enhances the Active Grill Shutter cooling efficiency to address auxiliary battery overheat/dry out conditions.
• 10220922Mar 31, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10190669Mar 31, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10220921Mar 30, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10190668Mar 30, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Appears Loose Or Shakes
• 10220955Mar 12, 2021Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P0732-00 - Gear 2 Shift Incorrect Ratio(Software Has Been Updated to Better Address This Concern). P0887-00…
• 10190702Mar 12, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P0732-00 - Gear 2 Shift Incorrect Ratio(Software Has Been Updated to Better Address This Concern). P0887-00…
• 10220515Feb 5, 2021Body and structure, Latches, locks and linkages. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
• 10188719Feb 5, 2021Electrical system, Body and structure. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
• 10220521Feb 4, 2021Seat belts, Vehicle speed control. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10188725Feb 4, 2021Equipment, Latches, locks and linkages, Body and structure. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10215965Jan 30, 2021Transmission and drivetrain, Electrical system, Brakes. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10215914Jan 30, 2021Vehicle speed control. Sliding Door Contacts Quarter Window Trim Molding
• 10187144Jan 30, 2021Transmission and drivetrain, Brakes, Electrical system. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10187093Jan 30, 2021Body and structure. Sliding Door Contacts Quarter Window Trim Molding
• 10215946Jan 16, 2021Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software…
• 10215942Jan 16, 2021Transmission and drivetrain, Exterior lighting, Electrical system. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10215941Jan 16, 2021Fuel system, Engine cooling, Transmission and drivetrain, Back-over prevention…. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.
• 10215938Jan 16, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10187125Jan 16, 2021Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software…
• 10187121Jan 16, 2021Electrical system, Transmission and drivetrain, Exterior lighting. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10187120Jan 16, 2021Exterior lighting, Transmission and drivetrain, Fuel system, Electrical…. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.
• 10187117Jan 16, 2021Electrical system, Transmission and drivetrain, Exterior lighting. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10187637Dec 1, 2020Equipment. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
• 10224002Nov 18, 2020Transmission and drivetrain, Body and structure. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the…
• 10184679Nov 18, 2020Transmission and drivetrain, Equipment. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the…
• 10184379Nov 18, 2020Transmission and drivetrain, Equipment. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the…
• 10224035Nov 13, 2020Back-over prevention (rear camera). Wind Noise From Upper Corners Of Sliding Doors
• 10184712Nov 13, 2020Equipment, Body and structure. Wind Noise From Upper Corners Of Sliding Doors
• 10184412Nov 13, 2020Body and structure, Equipment. Wind Noise From Upper Corners Of Sliding Doors
• 10224023Nov 5, 2020Electrical system. (Rev. A) Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10224022Nov 5, 2020Transmission and drivetrain. (Rev. A) Power Inverter Load Ratings
• 10184699Nov 5, 2020Electrical system, Equipment. (Rev. A) Power Inverter Load Ratings
• 10184399Nov 5, 2020Electrical system. (Rev. A) Power Inverter Load Ratings
• 10223937Oct 31, 2020Visibility (wipers, defrost, mirrors). Express Window Auto Up Feature Does Not Operate
• 10183048Oct 31, 2020Visibility (wipers, defrost, mirrors), Electrical system. Express Window Auto Up Feature Does Not Operate
• 10223987Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10183098Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10223886Oct 14, 2020Body and structure, Transmission and drivetrain. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the…
• 10182997Oct 14, 2020Transmission and drivetrain, Body and structure. VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: Upshifting from 2nd to 3rd - Upshifting from 4th to 5th - Downshifting 4th to 3rd while coasting - Downshifting 2nd to 1st while coasting - During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the…
• 10223913Oct 8, 2020Engine cooling. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
• 10183024Oct 8, 2020Engine cooling, Electrical system. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
• 10181580Sep 22, 2020Seats. Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module
• 10181568Sep 18, 2020Equipment, Electrical system. AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location
• 10181541Sep 2, 2020Equipment, Body and structure. (Revision A) Active Grill Shutter (AGS) Replacement, DTC U11E9 Loss of Communication With AGS
• 10221837Aug 26, 2020Electrical system. Hood Ajar Lamp On, ESS Inoperative, DTC P257E Engine Hood Switch Circuit Low
• 10180227Aug 26, 2020Body and structure, Electrical system, Equipment. Hood Ajar Lamp On, ESS Inoperative, DTC P257E Engine Hood Switch Circuit Low
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…

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