2018 Chrysler Pacifica Technical Service Bulletins

470 technical service bulletins (TSBs) are on record for the 2018 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10220521Feb 4, 2021Seat belts, Vehicle speed control. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10188725Feb 4, 2021Equipment, Latches, locks and linkages, Body and structure. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10215965Jan 30, 2021Transmission and drivetrain, Electrical system, Brakes. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10215914Jan 30, 2021Vehicle speed control. Sliding Door Contacts Quarter Window Trim Molding
• 10187144Jan 30, 2021Transmission and drivetrain, Brakes, Electrical system. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10187093Jan 30, 2021Body and structure. Sliding Door Contacts Quarter Window Trim Molding
• 10215962Jan 29, 2021Back-over prevention (rear camera), Electrical system. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following: Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and…
• 10187141Jan 29, 2021Back-over prevention (rear camera), Electrical system. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following: Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and…
• 10215947Jan 16, 2021Engine cooling, Exterior lighting, Transmission and drivetrain, Back-over…. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.
• 10215945Jan 16, 2021Electrical system, Exterior lighting, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination.
• 10215939Jan 16, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10215936Jan 16, 2021Transmission and drivetrain, Exterior lighting, Electrical system. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10187126Jan 16, 2021Back-over prevention (rear camera), Exterior lighting, Transmission and…. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.
• 10187124Jan 16, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination.
• 10187118Jan 16, 2021Electrical system, Exterior lighting, Transmission and drivetrain. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10187115Jan 16, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL)…
• 10215866Jan 15, 2021Electrical system. Low Charging Voltage Displayed On Cluster
• 10187045Jan 15, 2021Equipment. Low Charging Voltage Displayed On Cluster
• 10187653Dec 17, 2020Engine, Electrical system. Check Engine Light Illuminated, Stop Start Function Inoperative
• 10187637Dec 1, 2020Equipment. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
• 10224035Nov 13, 2020Back-over prevention (rear camera). Wind Noise From Upper Corners Of Sliding Doors
• 10184712Nov 13, 2020Equipment, Body and structure. Wind Noise From Upper Corners Of Sliding Doors
• 10184412Nov 13, 2020Body and structure, Equipment. Wind Noise From Upper Corners Of Sliding Doors
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184707Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184407Nov 7, 2020Equipment, Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10224023Nov 5, 2020Electrical system. (Rev. A) Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10224022Nov 5, 2020Transmission and drivetrain. (Rev. A) Power Inverter Load Ratings
• 10184699Nov 5, 2020Electrical system, Equipment. (Rev. A) Power Inverter Load Ratings
• 10184399Nov 5, 2020Electrical system. (Rev. A) Power Inverter Load Ratings
• 10223937Oct 31, 2020Visibility (wipers, defrost, mirrors). Express Window Auto Up Feature Does Not Operate
• 10183048Oct 31, 2020Visibility (wipers, defrost, mirrors), Electrical system. Express Window Auto Up Feature Does Not Operate
• 10223987Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10183098Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10223913Oct 8, 2020Engine cooling. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
• 10183024Oct 8, 2020Engine cooling, Electrical system. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
• 10181580Sep 22, 2020Seats. Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module
• 10181568Sep 18, 2020Equipment, Electrical system. AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location
• 10181563Sep 18, 2020Equipment. (Revision A) Radio Screen Black Or Blank
• 10181562Sep 17, 2020Equipment. (Revision A) Chime Stuck On In The Audio System
• 10181558Sep 15, 2020Equipment. Navigation Shows Incorrect Location
• 10181541Sep 2, 2020Equipment, Body and structure. (Revision A) Active Grill Shutter (AGS) Replacement, DTC U11E9 Loss of Communication With AGS
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10180233Aug 28, 2020Electrical system, Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10221837Aug 26, 2020Electrical system. Hood Ajar Lamp On, ESS Inoperative, DTC P257E Engine Hood Switch Circuit Low
• 10180227Aug 26, 2020Body and structure, Electrical system, Equipment. Hood Ajar Lamp On, ESS Inoperative, DTC P257E Engine Hood Switch Circuit Low
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221872Aug 14, 2020Electrical system, Equipment. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…
• 10180262Aug 14, 2020Equipment, Electrical system, Seats. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on…

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