2020 Chrysler Pacifica Technical Service Bulletins

552 technical service bulletins (TSBs) are on record for the 2020 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10222927Jan 1, 2022Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10204405Nov 19, 2021Electrical system, Hybrid propulsion system. BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.
• 10204298Nov 3, 2021Transmission and drivetrain. SI-eVT Transmission - Motor A gap, China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles built prior to Nov 28, 2019 had a 05192374AB level cooler. All subsequent Si-eVT versions have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA…
• 10219982Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10218521Aug 25, 2021Equipment. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
• 10218585Aug 21, 2021Forward collision avoidance. Flash: Adaptive Cruise Control (ACC) Module Enhancements This bulletin involves reprogramming the ACC module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: C15D8-00 - Mismatch Tire Size. If the DTC is active, perform the software update and…
• 10218584Aug 20, 2021Engine cooling. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
• 10219973Aug 19, 2021Electrical system. KeySense Feature Settings And KeySense PIN Resetting
• 10218507Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10219960Aug 13, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10218500Aug 13, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10230154Jul 21, 2021Body and structure. GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
• 10221568Jul 21, 2021Air bags. GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
• 10230194Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10221608Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10230189Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10230149Jul 14, 2021Body and structure. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
• 10221603Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10221563Jul 14, 2021Equipment. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
• 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230177Jul 7, 2021Electrical system. Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
• 10221591Jul 7, 2021Electrical system. Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10230174Jul 1, 2021Transmission and drivetrain. High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
• 10221588Jul 1, 2021Transmission and drivetrain. High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
• 10221309Jun 30, 2021Equipment. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
• 10221233Jun 30, 2021Body and structure. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10212512Jun 30, 2021Body and structure, Equipment. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10212476Jun 30, 2021Exterior lighting. U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated
• 10221343Jun 23, 2021Equipment. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. High pitch squeal, pop or humming sound coming from all of the speakers. SXM favorite song list empty. Radio display screen is black when the ignition is on. Radio may reset/reboots, turn itself off and then back on…
• 10221339Jun 19, 2021Equipment. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function…
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10221285Jun 17, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10212475Jun 17, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10221330Jun 11, 2021Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh (<5 mph). Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.
• 10221269Jun 11, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10212506Jun 11, 2021Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module PCM Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh <5 mph. Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.
• 10221228Jun 9, 2021Electrical system. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
• 10221259Jun 8, 2021Equipment. Error Code 20 Message On the Radio Screen
• 10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10230078May 28, 2021Equipment. Radio Reboot Continually
• 10230077May 28, 2021Equipment. Bubbles Or Delamination On The Radio Display
• 10223466May 28, 2021Other or unknown. Radio Reboot Continually
• 10223465May 28, 2021Other or unknown. Bubbles Or Delamination On The Radio Display
• 10223306May 28, 2021Equipment. Radio Reboot Continually

← All problems reported for the 2020 Chrysler Pacifica