2021 Chrysler Pacifica Technical Service Bulletins

676 technical service bulletins (TSBs) are on record for the 2021 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11027836Jan 21, 2026Engine. Water Pump & Chain Case Cover
• 11027734Jan 14, 2026Electrical system. Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
• 11026651Dec 10, 2025Electrical system. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
• 11026552Dec 3, 2025Electrical system. Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
• 11025515Nov 7, 2025Electrical system. Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
• 11025028Oct 21, 2025Engine. Engine Oil Leak
• 11024323Oct 9, 2025Steering. Module - steering control & column
• 11024056Oct 2, 2025Transmission and drivetrain. 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
• 11023618Sep 24, 2025Engine. Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time…
• 11023620Sep 22, 2025Other or unknown. Noise From Front End While Steering Or Turning The Steering Wheel.
• 11023331Sep 19, 2025Electrical system. Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
• 11023326Sep 18, 2025Body and structure. Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
• 11023611Sep 15, 2025Engine. Hose and tube - egr coolant
• 11023168Sep 12, 2025Suspension. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
• 11022564Aug 25, 2025Suspension. Noise From Front End While Steering Or Turning The Steering Wheel.
• 11022012Aug 14, 2025Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 11022003Aug 13, 2025Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
• 11021581Aug 2, 2025Electrical system. Door speaker Inoperative or No Sound
• 11021043Jul 26, 2025Engine. Engine Rattle Noise
• 11021039Jul 23, 2025Electrical system. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11020600Jul 4, 2025Electrical system. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 11020608Jul 3, 2025Engine. When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
• 11020264Jun 30, 2025Electrical system. Telematics Box Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.
• 11020097Jun 27, 2025Body and structure, Electrical system. Power Sliding Door Inoperative or Intermittently Will Not Open or Close
• 11019773Jun 18, 2025Engine. ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand.
• 11019763Jun 13, 2025Seats. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
• 11018608May 26, 2025Engine, Transmission and drivetrain, Other or unknown. Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
• 11018676May 21, 2025Suspension. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
• 11018482May 18, 2025Engine. "Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire…
• 11018447May 16, 2025Electrical system. "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
• 11018443May 16, 2025Electrical system, Body and structure. Power Sliding Door Will Not Power Open And/Or Close Automatically.
• 11018451May 12, 2025Engine. 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available.
• 11018269May 2, 2025Forward collision avoidance. " Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
• 11017092Apr 17, 2025Electrical system. AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
• 11017072Apr 15, 2025Seats. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
• 11017069Apr 14, 2025Electrical system. "Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
• 11016439Apr 2, 2025Engine. Misfire DTCs, Rough Idle, Valvetrain Noise
• 11016107Apr 1, 2025Engine. Engine Rattle Noise
• 11016293Mar 19, 2025Body and structure. Applique - b & c pillar
• 11015810Mar 17, 2025Other or unknown. "CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station.
• 11016133Mar 4, 2025Other or unknown. Horn and bracket - none
• 11015307Mar 4, 2025Electrical system. Apple CarPlay Does Not Complete The First Initial Wireless Connection.
• 11015297Mar 4, 2025Engine. Engine Noise
• 11015065Feb 25, 2025Engine. 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left…
• 11014913Feb 24, 2025Fuel system. Valve - fuel vapor
• 11014538Feb 22, 2025Electrical system. Uconnect Box Require Service Message
• 11014528Feb 20, 2025Electrical system. Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
• 11014520Feb 20, 2025Electrical system. Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: ● Improves vehicle data communication with server for App data management performance.
• 11014408Feb 18, 2025Engine. Engine Rattle Noise
• 11014231Feb 10, 2025Engine. "3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left…

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