2021 Chrysler Pacifica Technical Service Bulletins

676 technical service bulletins (TSBs) are on record for the 2021 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11014857Feb 5, 2025Body and structure. Reservoir - coolant
• 11013171Jan 25, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11012884Jan 15, 2025Body and structure. Door Latch, Handle And Ajar Additional Service Information.
• 11012824Jan 11, 2025Electrical system, Transmission and drivetrain. "Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45…
• 11012777Jan 7, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11012010Dec 17, 2024Other or unknown. FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
• 11011799Dec 11, 2024Electrical system. Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
• 11011774Dec 11, 2024Back-over prevention (rear camera). Backup Camera Poor Image Quality Inspection
• 11010748Nov 22, 2024Electrical system. Reverse View Camera Inoperative After Recent Repair
• 11010511Nov 8, 2024Electrical system, Wheels. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11009570Oct 3, 2024Electrical system, Body and structure. Switch and bezel - front door
• 11009559Oct 2, 2024Other or unknown. Module - inverter
• 11007714Sep 11, 2024Electrical system, Body and structure. "After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime"
• 11006965Aug 28, 2024Wheels. "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). "
• 11005525Aug 2, 2024Body and structure. Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
• 11005326Jul 27, 2024Electrical system, Body and structure. "Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. This bulletin involves…
• 11005320Jul 24, 2024Body and structure. "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market.
• 11004838Jul 10, 2024Seats. 2 nd Row Seat Does Not Fold Using Easy Entry Handle.
• 11002752Jun 28, 2024Other or unknown. Motor - blower with wheel
• 11002828Jun 25, 2024Engine, Electrical system. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11001756Jun 15, 2024Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 11001466Jun 10, 2024Body and structure, Electrical system. Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
• 11001459Jun 7, 2024Engine. Suspected Engine Coolant Leak
• 11000611May 30, 2024Electrical system. Module - telematics
• 11000992May 16, 2024Electrical system. Checking Radio Software Level On A VP2 Radio
• 11000926May 16, 2024Body and structure, Electrical system. Power Sliding Door Will Not Power Open And/Or Close Automatically.
• 11000798May 14, 2024Seats. "3rd row headrest There is a GIMs (NCAENGCHR24005807) for an issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
• 11001230May 11, 2024Electrical system. "Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37.
• 11001200May 11, 2024Seats. "3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
• 11000169May 7, 2024Other or unknown. BRUSH - VACUUM
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 11000861May 3, 2024Electrical system. HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…
• 10251801Jan 31, 2024Electrical system. Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251817Jan 17, 2024Electrical system. Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates
• 10251816Jan 12, 2024Electrical system. Customer Satisfaction Notification Y40 Control Module Software Updates
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10251822Jan 5, 2024Electrical system, Transmission and drivetrain. Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position…
• 10251802Jan 5, 2024Transmission and drivetrain. International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission  Certain 2017 - 2023 Chrysler Pacifica (RU)
• 10248903Nov 30, 2023Equipment. Radio Navigation Displays Message ?No Maps Available?
• 10248881Nov 17, 2023Fuel system. Vehicle Only Runs in Gas Mode, Will Not Go into Electric Mode with or Without the MIL Lamp On
• 10248848Nov 17, 2023Equipment. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10248861Nov 3, 2023Equipment. Uconnect 5 Voice Recognition Options
• 10248854Nov 1, 2023Electrical system. "Check Charge Cable" Message Appears on Cluster
• 10247435Oct 5, 2023Back-over prevention (rear camera). Humming Noise Through Speakers While Vehicle Is Off
• 10248575Sep 22, 2023Body and structure. Water Leak At Upper D-pillar Or Liftgate Area
• 10244414Sep 22, 2023Body and structure. Water Leak At Upper D-pillar Or Liftgate Area

← All problems reported for the 2021 Chrysler Pacifica