2021 Chrysler Pacifica Technical Service Bulletins

676 technical service bulletins (TSBs) are on record for the 2021 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223765Jul 13, 2022Electrical system. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10230297Jul 8, 2022Equipment. Uconnect Box Require Service Message
• 10223761Jul 8, 2022Equipment, Electrical system. Uconnect Box Require Service Message
• 10221497Jun 22, 2022Electrical system, Transmission and drivetrain, Body and structure, Vehicle…. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience: When parked, power liftgate opens inadvertently without any customer input. Overhead incandescent lights are delayed four seconds after door opening. (This applies to 516 Sales Code only).
• 10221374Jun 22, 2022Back-over prevention (rear camera). CAMERA, Rear View For backup camera concerns involving vehicle with missing guidelines or INOP please contact the following individual prior to service of the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10221489Jun 17, 2022Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves updating the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339…
• 10221427Jun 15, 2022Equipment. : Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
• 10221367Jun 15, 2022Electrical system, Engine cooling. Battery Coolant Level Sensor, Battery Coolant Bottle Pacfica Hybrid only - If customer comes into dealership with a "Service Hybrid System" message on cluster AND scan / WiTech report shows evidence of a P2BE0-00 fault code, please contact the following individual prior to servicing the vehicle: P2BE0-00 - HYBRID/EV BATTERY COOLANT LEVEL FCA Redacted Content If possible, please capture a picture of the coolant…
• 10221366Jun 15, 2022Engine cooling. Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.
• 10221423Jun 10, 2022Equipment. An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
• 10221422Jun 10, 2022Electrical system. Security Gateway (SGW) Module Theory and Operation
• 10221418Jun 9, 2022Equipment. U0184 Loss Communication With Radio Setting In Multiple Modules
• 10221358Jun 1, 2022Latches, locks and linkages. LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3.
• 10214577May 21, 2022Equipment. Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set
• 10214576May 21, 2022Equipment, Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13
• 10214572May 18, 2022Electrical system, Equipment. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13
• 10214570May 18, 2022Equipment, Body and structure. Left Side Sun Visor Appears Loose.
• 10214565May 11, 2022Electrical system, Equipment. Electronic Vehicle Information Center (EVIC) LCD Display is Blank
• 10214518May 4, 2022Engine, Engine cooling. Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content if further questions or help is needed with parts…
• 10214517May 4, 2022Transmission and drivetrain. Manual Park Release Cable If customer comes into the dealership with their vehicle unable to shift into Park (P), and dealer root causes issue to the MPR cable (manual park release) Condition - rotary shifter is shifted into Park, but the vehicle is physically not in Park. Customer may experience, flashing PRNDL or cluster message (unable to shift to park).
• 10228048Apr 28, 2022Transmission and drivetrain, Exterior lighting, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: U0418-00 - Implausible Data Received From Brake System Control Module 1. P061A - Level 2 Torque Performance.
• 10227970Apr 27, 2022Vehicle speed control, Seats, Transmission and drivetrain. LATCH, Liftgate If the Power Liftgate Latch is not releasing or latching when the customer requests the gate to operate, and your Dealership is located in the Detroit Metro area, please contact FCA Redacted Content prior to replacing the liftgate latch. If no response in 15 minutes, refer to Star Online Publication S2223000021 before replacing the latch.
• 10228007Apr 26, 2022Back-over prevention (rear camera). Reverse View Camera Inoperative After Recent Repair
• 10228004Apr 21, 2022Lane departure, Exterior lighting, Visibility (wipers, defrost, mirrors). Blind Spot System False Alerts. Blind Spot Indicator On In Mirror For No Reason.
• 10227969Apr 20, 2022Seats. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter)…
• 10228023Apr 14, 2022Suspension, Other or unknown. Customer Satisfaction Notification Y97 Hub Bolts
• 10227994Apr 8, 2022Equipment. Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference
• 10227986Apr 2, 2022Vehicle speed control, Seats. The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
• 10227983Apr 2, 2022Equipment, Engine cooling. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10227981Apr 1, 2022Vehicle speed control. Front Door Is Over Flush To The Sliding Door
• 10229086Mar 30, 2022Equipment. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor
• 10228989Mar 30, 2022Fuel system. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10223124Mar 30, 2022Exterior lighting. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor
• 10220742Mar 30, 2022Exterior lighting. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor
• 10220645Mar 30, 2022Fuel system. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
• 10212345Mar 30, 2022Electrical system, Exterior lighting. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor
• 10223140Mar 28, 2022Engine cooling. CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification
• 10220758Mar 28, 2022Engine cooling. CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification
• 10212361Mar 28, 2022Engine cooling, Equipment. CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification
• 10229080Mar 25, 2022Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10229079Mar 25, 2022Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10223118Mar 25, 2022Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10223117Mar 25, 2022Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10220736Mar 25, 2022Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10220735Mar 25, 2022Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10212339Mar 25, 2022Electrical system, Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10212338Mar 25, 2022Electrical system, Fuel system. Vehicle Only Runs In Gas Mode, Will Not Go Into Electric Mode With Or Without MIL Lamp On
• 10228988Mar 23, 2022Body and structure, Equipment. Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.
• 10223027Mar 23, 2022Equipment. Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.
• 10220644Mar 23, 2022Equipment. Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.

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