2021 Chrysler Pacifica Technical Service Bulletins

676 technical service bulletins (TSBs) are on record for the 2021 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10212276Mar 1, 2022Equipment, Electrical system. Uconnect Box Requires Service Message
• 10222977Jan 11, 2022Back-over prevention (rear camera). Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WD - Current Level R17.89 update to R17.99 launched on 01/10/2022. WD - Current Level R17.73 update to R17.99 launched…
• 10222938Jan 1, 2022Vehicle speed control. Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster
• 10222937Jan 1, 2022Transmission and drivetrain, Vehicle speed control. Hands Free Power Sliding Door And Or Liftgate Function Difficult To Use Or Intermittent Operation
• 10222936Jan 1, 2022Equipment. Uconnect Box Requires Service Message
• 10222935Jan 1, 2022Equipment. Battery Of Uconnect Box Is Temporarily Low Popup Message
• 10222933Jan 1, 2022Back-over prevention (rear camera). Squeak Noise Opening Front Doors
• 10222932Jan 1, 2022Equipment. Uconnect 5 Voice Recognition Options
• 10222928Jan 1, 2022Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10222927Jan 1, 2022Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10222926Jan 1, 2022Equipment. Wireless Qi Charger Not Charging
• 10222919Jan 1, 2022Back-over prevention (rear camera). Creak Noise Coming From Integrated Center Stack Or Radio Bezel Area
• 10222914Jan 1, 2022Equipment. Wireless Qi Charger Not Charging
• 10222898Jan 1, 2022Equipment. Interior Lamps Have A Momentary Delay After Opening A Door
• 10204357Nov 30, 2021Electrical system, Other or unknown. Uconnect Box Requires Service Message
• 10204408Nov 23, 2021Electrical system. Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
• 10204369Nov 20, 2021Equipment, Other or unknown. Customer Satisfaction Notification Y25 Radio Software Update
• 10204405Nov 19, 2021Hybrid propulsion system, Electrical system. BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.
• 10204367Nov 16, 2021Other or unknown, Equipment. Customer Satisfaction Notification Y25 Radio Software Update
• 10204375Nov 4, 2021Engine cooling, Lane departure. Engine Misfire and Rough Running Engine This bulletin involves replacing all of the exhaust rocker arm/lifter assembly. Customer may notice one or more of the following conditions: The engine is misfiring. A rough running engine.This condition will not set any Diagnostic Trouble Codes (DTCs) or turn on any warning lamps or messages.
• 10204298Nov 3, 2021Transmission and drivetrain. SI-eVT Transmission - Motor A gap, China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. North America RU vehicles built prior to Nov 28, 2019 had a 05192374AB level cooler. All subsequent Si-eVT versions have the 05192374AC level cooler requires new 68413378AA inlet hose and 68425381AA…
• 10204362Nov 1, 2021Electrical system. CSN Y50 Consumer Email - Schedule your Chrysler Pacifica liftgate software update today!
• 10218596Aug 31, 2021Electrical system. Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Rear view camera brightness is to bright at night(WD only). Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.
• 10218585Aug 21, 2021Forward collision avoidance. Flash: Adaptive Cruise Control (ACC) Module Enhancements This bulletin involves reprogramming the ACC module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: C15D8-00 - Mismatch Tire Size. If the DTC is active, perform the software update and…
• 10218584Aug 20, 2021Engine cooling. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
• 10219973Aug 19, 2021Electrical system. KeySense Feature Settings And KeySense PIN Resetting
• 10219971Aug 19, 2021Equipment. Buzz Or Rattle From Subwoofer Area Of Vehicle
• 10218510Aug 19, 2021Equipment. Buzz Or Rattle From Subwoofer Area Of Vehicle
• 10218507Aug 18, 2021Equipment. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
• 10219960Aug 13, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10218500Aug 13, 2021Visibility (wipers, defrost, mirrors). Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
• 10230243Jul 30, 2021Transmission and drivetrain. Customer Satisfaction Notification Y50 Power Liftgate
• 10230233Jul 30, 2021Equipment. User Is Unable To Create A New Profile In The R1H Radio Uconnect 5
• 10230231Jul 30, 2021Equipment. R1H Missing Connectivity Info In The Radio (Found In TBM)
• 10221657Jul 30, 2021Body and structure. Customer Satisfaction Notification Y50 Power Liftgate
• 10221647Jul 30, 2021Equipment. User Is Unable To Create A New Profile In The R1H Radio Uconnect 5
• 10221645Jul 30, 2021Equipment. R1H Missing Connectivity Info In The Radio (Found In TBM)
• 10230226Jul 29, 2021Equipment. Check Software Level On R1 Harman Radio
• 10221640Jul 29, 2021Equipment. Check Software Level On R1 Harman Radio
• 10230154Jul 21, 2021Body and structure. GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
• 10221568Jul 21, 2021Air bags. GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
• 10230200Jul 17, 2021Seat belts. Radio Requires Theft Code To Unlock It At PDI
• 10221614Jul 17, 2021Seat belts. Radio Requires Theft Code To Unlock It At PDI
• 10230194Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10221608Jul 16, 2021Brakes. Head unit button stuck DTC code B14DA-2A
• 10230189Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10230149Jul 14, 2021Body and structure. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
• 10221603Jul 14, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10221563Jul 14, 2021Equipment. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
• 10230183Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

← All problems reported for the 2021 Chrysler Pacifica