2021 Chrysler Pacifica Technical Service Bulletins

676 technical service bulletins (TSBs) are on record for the 2021 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230177Jul 7, 2021Electrical system. Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
• 10221591Jul 7, 2021Electrical system. Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10230174Jul 1, 2021Transmission and drivetrain. High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
• 10221588Jul 1, 2021Transmission and drivetrain. High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
• 10221309Jun 30, 2021Equipment. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
• 10221233Jun 30, 2021Body and structure. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10212512Jun 30, 2021Body and structure, Equipment. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10212476Jun 30, 2021Exterior lighting. U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated
• 10212445Jun 30, 2021Suspension. Hub and bearing - wheel
• 10212444Jun 29, 2021Body and structure, Equipment. Base - floor console
• 10212443Jun 24, 2021Latches, locks and linkages. Latch - front door
• 10221344Jun 23, 2021Equipment, Electrical system. Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.
• 10221297Jun 23, 2021Equipment. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
• 10221295Jun 22, 2021Engine cooling. MIL (Malfunction Indicator Lamp) Illuminated, P2067 Fuel Level Sensor 2 Circuit Low
• 10212446Jun 22, 2021Engine, Engine cooling. Camshaft - intake
• 10212436Jun 21, 2021Engine cooling. Muffler and tailpipe ? Exhaust
• 10221339Jun 19, 2021Equipment. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function…
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10221285Jun 17, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10212475Jun 17, 2021Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
• 10212438Jun 17, 2021Visibility (wipers, defrost, mirrors). GLASS - SUNROOF
• 10221332Jun 16, 2021Equipment. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of…
• 10221315Jun 16, 2021Equipment. Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)
• 10221282Jun 16, 2021Body and structure. CEL (Check Engine Lamp) Comes On, U11E9 Lost Communication With AGS (Active Grill Shutter), Vehicle Not Equipped With MDX Sales Code
• 10221280Jun 16, 2021Equipment. Uconnect Box Requires Service Message
• 10221279Jun 16, 2021Equipment. No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212515Jun 16, 2021Equipment. Uconnect Box Requires Service Message
• 10212481Jun 16, 2021Equipment, Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of…
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212469Jun 16, 2021Electrical system. No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
• 10212467Jun 16, 2021Air bags. CEL Check Engine Lamp Comes On, U11E9 Lost Communication With AGS Active Grill Shutter, Vehicle Not Equipped With MDX Sales Code
• 10212437Jun 14, 2021Engine cooling. Tube - turbo water feed
• 10221268Jun 11, 2021Equipment. Rear Seatback Video Screen Goes Black When Selecting a Game Application
• 10221329Jun 10, 2021Transmission and drivetrain, Electrical system. Flash: Power Liftgate Module (PLGM) Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opened during a very specific time window, after the modules on the vehicle go into a sleep mode (35-45 Seconds after the cluster shutoff) the liftgate will not power close.
• 10221263Jun 10, 2021Equipment. Incorrect USB Contents Are Displayed On The Radio Display
• 10212484Jun 10, 2021Body and structure, Equipment, Electrical system. Flash: Power Liftgate Module PLGM Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opened during a very specific time window, after the modules on the vehicle go into a sleep mode 35-45 Seconds after the cluster shutoff the liftgate will not power close.
• 10221261Jun 9, 2021Equipment. Media Source Had No Sources Displayed And No Audio On Startup
• 10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221251Jun 4, 2021Engine cooling. MIL (Malfunction Indicator Lamp) Illuminated, P2067 Fuel Level Sensor 2 Circuit Low
• 10212470Jun 4, 2021Exterior lighting, Back-over prevention (rear camera). MIL Malfunction Indicator Lamp Illuminated, P2067 Fuel Level Sensor 2 Circuit Low
• 10221227Jun 2, 2021Back-over prevention (rear camera). CAMERA / APPLIQUE, License Lamp (Rear Assemblies) For 2021 RU with concern of Backup camera and/or steering wheel controls inoperative and DTC(s) B2299, U0264, U1045, U114D, U115A, U115B are present and technician finds water/corrosion in camera and/or light bar jumper harness. Requesting technician to replace both the rearview camera and license lamp applique assemblies. Please contact FCA Redacted Content to set…
• 10230056May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10223444May 27, 2021Electrical system. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10223284May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10198378May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

← All problems reported for the 2021 Chrysler Pacifica