2023 Chrysler Pacifica Technical Service Bulletins

335 technical service bulletins (TSBs) are on record for the 2023 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11012010Dec 17, 2024Other or unknown. FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
• 11011799Dec 11, 2024Electrical system. Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
• 11011774Dec 11, 2024Back-over prevention (rear camera). Backup Camera Poor Image Quality Inspection
• 11010748Nov 22, 2024Electrical system. Reverse View Camera Inoperative After Recent Repair
• 11010511Nov 8, 2024Electrical system, Wheels. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11010500Nov 1, 2024Forward collision avoidance. "“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'"
• 11010214Oct 31, 2024Forward collision avoidance, Other or unknown. FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
• 11010211Oct 31, 2024Other or unknown, Forward collision avoidance. Warranty Operations Newsletter – Volume 10, Issue 10
• 11008911Oct 9, 2024Electrical system. "Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● **Android Auto® Voice Recognition (VR) inoperative.** ● Media Tuner delayed. ● **Charge Schedule not accepting updates via phone (RVC Functions Normally).** ●…
• 11009570Oct 3, 2024Electrical system, Body and structure. Switch and bezel - front door
• 11009559Oct 2, 2024Other or unknown. Module - inverter
• 11008260Sep 25, 2024Suspension. Isolator - spring
• 11007817Sep 13, 2024Engine. Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative, No Start
• 11007714Sep 11, 2024Electrical system, Body and structure. "After A Power Liftgate Module (PLGM) Replacement, the PLGM is Setting Diagnostic Trouble Codes (DTCs) for the Warning Chime"
• 11006965Aug 28, 2024Wheels. "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). "
• 11006703Aug 28, 2024Body and structure, Electrical system. Power Liftgate Inoperative or Intermittently Will Not Open or Close, Operates Erratically
• 11006275Aug 10, 2024Electrical system. "Radio Over The Air Update from U29.28 and U33.9 to U33.43 Software Version Customers may also experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto Voice Recognition inoperative. ● Media Tuner delayed. ● Charge Schedule HMI (RVC Functions Normally). ● Ambient Light inoperative. ● Map in Cluster…
• 11005525Aug 2, 2024Body and structure. Liftgate Inoperative And Or Intermittently Will Not Open Or Close.
• 11005326Jul 27, 2024Body and structure, Electrical system. "Flash: Power Sliding Door Module (PSDM) System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● U0140-00 - Lost Communication With Body Control Module. Customers may comment on one or more of the following: ● Left power sliding door inoperable. ● Right power sliding door inoperable. This bulletin involves…
• 11005320Jul 24, 2024Body and structure. "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market.
• 11005199Jul 22, 2024Electrical system. CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found.
• 11005009Jul 18, 2024Electrical system. "Radio Over The Air Update to U29.28 Software Version Customers may experience one or more of the following: ● Blank Phone widget displayed. ● Radio freeze after reverse event (Rearview Camera (RVC) functions normally). ● Blank hybrid screen. ● Screen off at start up (RVC functions normally). ● Radio restart before sleep after switching between different USBs. ● Pop up error ""setting not saved"" occurring when…
• 11004798Jul 12, 2024Electrical system. Remote Keyless Entry (RKE) has reduced range, Remote Start inoperative, Multiple Keyless Go push attempts to Start, Key not Detected message, Tire Pressure Warning Lamp On
• 11004343Jul 11, 2024Electrical system, Body and structure. Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%. Check DTCs in DCM and check the component they are pointing to, depending on the case follow the procedure below: If there are DTCs related with power sliding door switch, sliding door latch or handle follow the next procedure: - The sliding door should be put into manual operation mode.
• 11004838Jul 10, 2024Seats. 2 nd Row Seat Does Not Fold Using Easy Entry Handle.
• 11004155Jul 10, 2024Electrical system, Body and structure. Power Sliding Door Inoperative or Intermittently Will Not Open or Close
• 11003786Jul 2, 2024Electrical system, Steering. MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor…
• 11002808Jun 29, 2024Electrical system. "Flash: Video Routing Module (VRM) System Updates Customers may comment on the following: ● Rear seat entertainment screens are blank. ● VRM not turning on during ignition cycle. This bulletin involves updating the VRM with the latest available software."
• 11002752Jun 28, 2024Other or unknown. Motor - blower with wheel
• 11002761Jun 27, 2024Engine. "Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. "
• 11002527Jun 27, 2024Electrical system. Shifter Binding Or "Service Shifter" Message On The Cluster. DTSs U11E3, U0103, U1267 For Loss Of Communication With The Electronic Gear Shift Module
• 11002828Jun 25, 2024Electrical system, Engine. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11002031Jun 23, 2024Brakes, Electrical system. Anti-Lock Brake System (ABS) Lamp on, 4WD/AWD Service Lamp on or Service System Message
• 11001757Jun 15, 2024Engine. "Check Engine Lamp (CEL) is on, Stop Start Inoperative, Air Conditioning (AC) Inoperative"
• 11001756Jun 15, 2024Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 11001466Jun 10, 2024Body and structure, Electrical system. Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close
• 11001567Jun 7, 2024Suspension. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
• 11001459Jun 7, 2024Engine. Suspected Engine Coolant Leak
• 11000611May 30, 2024Electrical system. Module - telematics
• 11001004May 21, 2024Other or unknown. Front Camera Inoperative or Flickering Complaints, Radio Display Blue Or Blank When Front View Selected
• 11000926May 16, 2024Body and structure, Electrical system. Power Sliding Door Will Not Power Open And/Or Close Automatically.
• 11001246May 15, 2024Body and structure. "Third Row Sunshade Tab Stuck Between Interior Panel Customers may comment on the following: ● The third row window shade is stuck."
• 11000905May 14, 2024Electrical system. " Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"
• 11000798May 14, 2024Seats. "3rd row headrest There is a GIMs (NCAENGCHR24005807) for an issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
• 11001200May 11, 2024Seats. "3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
• 11000169May 7, 2024Other or unknown. BRUSH - VACUUM
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 11000861May 3, 2024Electrical system. HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled
• 11000856May 3, 2024Electrical system. "Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…

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