2023 Chrysler Pacifica Technical Service Bulletins

335 technical service bulletins (TSBs) are on record for the 2023 Chrysler Pacifica. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10251801Jan 31, 2024Electrical system. Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
• 10251794Jan 25, 2024Visibility (wipers, defrost, mirrors). Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10251822Jan 5, 2024Electrical system, Transmission and drivetrain. Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position…
• 10251802Jan 5, 2024Transmission and drivetrain. International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission  Certain 2017 - 2023 Chrysler Pacifica (RU)
• 10248903Nov 30, 2023Equipment. Radio Navigation Displays Message ?No Maps Available?
• 10248901Nov 30, 2023Electrical system. Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
• 10248946Nov 22, 2023Equipment. Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay® inoperable.Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long)…
• 10248884Nov 18, 2023Equipment. After a Service Repair the ORC is Setting Diagnostic Trouble Code (DTC) B223B-00 Vehicle Configuration Mismatch
• 10248881Nov 17, 2023Fuel system. Vehicle Only Runs in Gas Mode, Will Not Go into Electric Mode with or Without the MIL Lamp On
• 10248848Nov 17, 2023Equipment. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
• 10248934Nov 16, 2023Equipment, Electrical system. Radio T25.50 USB Software Update The customer may describe one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlayT® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View…
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10248872Nov 10, 2023Equipment. Audio Muted During A CarPlay Or Android Auto Phone Call
• 10248966Nov 8, 2023Engine cooling. PSU Oil Pump Assy
• 10248845Nov 8, 2023Engine cooling. Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply.
• 10248843Nov 7, 2023Electrical system. Isolator - Battery Positive For vehicles with a build date of July 7, 2023 or July 8, 2023 and included in recall B0A, for any service/replacement of the battery isolator, prior to installation the isolator part must be modified according to the B0A remedy instructions. Please share this with the servicing technician.
• 10248861Nov 3, 2023Equipment. Uconnect 5 Voice Recognition Options
• 10248854Nov 1, 2023Electrical system. "Check Charge Cable" Message Appears on Cluster
• 10247411Oct 26, 2023Electrical system, Body and structure. Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information.
• 10247447Oct 21, 2023Equipment. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
• 10247444Oct 21, 2023Back-over prevention (rear camera). SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
• 10247408Oct 19, 2023Visibility (wipers, defrost, mirrors). Ambient Air Temperature Sensor 2023-24MY RU Ambient Air Temperature Sensor not reading temp correctly or setting DTC P0073, P0070-15. Before ordering a new sensor, make sure to disconnect and connect sensor and drive vehicle for 5 minutes above 15 mph. Make sure there is no water into the sensor or harness connector. Please contact engineer FCA Redacted Content before replacing sensor. If no response in 15 minutes…
• 10247435Oct 5, 2023Back-over prevention (rear camera). Humming Noise Through Speakers While Vehicle Is Off
• 10248575Sep 22, 2023Body and structure. Water Leak At Upper D-pillar Or Liftgate Area
• 10244414Sep 22, 2023Body and structure. Water Leak At Upper D-pillar Or Liftgate Area
• 10248516Sep 20, 2023Back-over prevention (rear camera). CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10248512Sep 20, 2023Body and structure, Electrical system. SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244355Sep 20, 2023Back-over prevention (rear camera). CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10244351Sep 20, 2023Electrical system, Body and structure. SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.
• 10248570Sep 19, 2023Seats. 2nd Row Center Seat Lazy Or Slow When Folding.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248506Sep 7, 2023Latches, locks and linkages. LATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) switch the door into manual mode. Then, put the door in secondary and see if it will cinch and release through all inputs (overhead console, key fob, handle grab) 2. If sliding doors operate as expected, do…
• 10248505Sep 7, 2023Electrical system, Engine cooling. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10244345Sep 7, 2023Latches, locks and linkages, Equipment. LATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) switch the door into manual mode. Then, put the door in secondary and see if it will cinch and release through all inputs (overhead console, key fob, handle grab) 2. If sliding doors operate as expected, do…
• 10244344Sep 7, 2023Engine cooling, Electrical system. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10243291Aug 31, 2023Electrical system. Radio USB Software Update to T25.50 The customer may describe one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayTT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long)…
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243279Aug 29, 2023Electrical system. Flash: Park Assist Module (PAM/PTS) Updates Customer may also experience one or more of the following: ? Not showing correct image on cluster (should read ?STOP/FINISH? after Parallel and Perpendicular Park Assist maneuver is complete). ? When using perpendicular parking feature, message ?move backwards? stayed on the screen even after the maneuver should have been complete. ?
• 10243102Aug 28, 2023Electrical system. STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
• 10243185Aug 25, 2023Equipment. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change

← All problems reported for the 2023 Chrysler Pacifica