2002 Chrysler PT Cruiser Body and structure Problems
- Complaints
- 67about this part
- Share
- 13%of 511 total for the year
- Median mileage
- 57,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 67 complaints about the body and structure of the 2002 Chrysler PT Cruiser, 13% of the 511 complaints for this model year. Where a mileage was given, the median is 57,500 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Dashboard on my Pt Cruiser -2002 just started cracking first a the windshield like a hair line crack - then defrost vent involved - now it has a hole in the vent - and now just this weekend another hairline crack starting at the air vent and going now to the console. What is happening to my dash? This could be a safety hazard with the air bag just down below. No wreck involved.”
NHTSA complaint #10325238, filed 2010-04, 73,000 miles“Note: this is not a safety issue (as far as I know) but I want it to go on record from what all Pt Cruiser owners have been going through. Dashboard cracked and vent grids crumbled when doing a regular cleaning (dusting with cloth). I just want to be noted that I found out that the great majority of pt cruisers have this issue. I do not think it is fair to customers to have no protection from such poor quality materials. Manufacture should be made liable for such things.”
NHTSA complaint #10680103, filed 2015-01, 95,000 miles“Dashboard cracking on 2002 Pt Cruiser. Watching crack work it's way along dash.. ...today heard a loud crack sound and now dash is cracked in half. I do not see any recall info from Chrysler. I was told I would need to pay for a replacement dash. This car is garaged except when working during the day. Probably not a major problem...but could be a safety issue.”
NHTSA complaint #10225729, filed 2008-04, 51,000 miles“Takara recall. While changing upper and lower motor mount I noticed sub frame on the passenger's side was rotted and after I put mounts in the car pulls when accelerating”
NHTSA complaint #10995582, filed 2017-06, 170,311 miles“I have a 2002 pt dash started cracking at center vent cracked 2 ways now is a large crack an very sharp edges on pieces no wrecks , has been well taken care of .the car has very low miles on it . This upsets me on the problem with it . I need it fixed.”
NHTSA complaint #10375436, filed 2011-01, 61,000 milesRelated service bulletins
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10216454Mar 20, 201382212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New…
Body and structure: other model years
Other parts of the 2002 Chrysler PT Cruiser
97 complaintsExterior lighting
55 complaintsSteering
45 complaintsAir bags
44 complaintsSuspension
40 complaintsEngine cooling
38 complaintsBrakes
37 complaintsTransmission and drivetrain
35 complaintsOther or unknown
28 complaintsEngine
22 complaintsWheels
21 complaintsFuel system
20 complaints
← All problems reported for the 2002 Chrysler PT Cruiser
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology