2013 Dodge Durango Technical Service Bulletins

218 technical service bulletins (TSBs) are on record for the 2013 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10219788Apr 27, 2016Seats. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
• 10138972Apr 27, 2016Equipment, Seats. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224652Apr 15, 2016Seats, Body and structure. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10219711Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10209582Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10138964Apr 15, 2016Seats, Equipment. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10118797Feb 10, 2016Equipment. Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10218152Dec 24, 2015Transmission and drivetrain, Electrical system. Flash: Powertrain Diagnostic And System Improvements.
• 10215186Dec 24, 2015Transmission and drivetrain. Flash: Powertrain Diagnostic And System Improvements.
• 10160080Dec 24, 2015Transmission and drivetrain, Electrical system. Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may describe a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: ? P0122 - Throttle Position Sensor 1 Circuit Low…
• 10121909Dec 24, 2015Electrical system, Transmission and drivetrain. Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may describe a Malfunction Indicator Lamp (MIL) illumination.
• 10074969Dec 24, 2015Electrical system. Summary to be provided on a future date.
• 10159946Nov 19, 2015Electrical system. Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
• 10058300Aug 4, 2015Electrical system. Certain vehicles are having radio, navigational issues requiring software update. Model 2013-14.
• 10149696Jul 24, 2015Engine cooling. Flash: Rear HVAC Blower Controller Can Not Change Blower Speed This bulletin involves reprogramming the HVAC with updated software. A customer may experience, not being able to change the blower motor speed with the rear HVAC controls.
• 10229245May 27, 2015Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software.
• 10148932May 27, 2015Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may experience one or more of the following: Grand Cherokee/Durango 3.6L Engine (Sales Code ERB) ? Erratic shifting complaints while driving up steep hills or towing during hot ambient temperature conditions. ? Transmission shifting does not meet…
• 10058533May 27, 2015Transmission and drivetrain. Procedure for transmission control module reprogramming with new software due to poor performance and erratic shifting
• 10220433Apr 29, 2015Seats. Front heated seats improvements.
• 10191404Apr 29, 2015Seats. Front heated seats improvements.
• 10150553Apr 24, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is most prevalent during a low-speed stop with light brake pedal effort.
• 10150546Apr 18, 2015Equipment, Transmission and drivetrain. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get…
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10223599Feb 11, 2015Engine cooling. Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white…
• 10148573Jan 7, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10221095Dec 24, 2014Electrical system. Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
• 10139924Dec 24, 2014Equipment. Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
• 10221067Dec 15, 2014Exterior lighting, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10139897Dec 15, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder…
• 10229893Dec 10, 2014Electrical system, Equipment. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
• 10221061Dec 10, 2014Brakes, Electrical system. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
• 10139891Dec 10, 2014Electrical system. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
• 10062944Dec 10, 2014Electrical system. Summary to be provided on a future date.
• 10064528Oct 24, 2014Electrical system. Summary to be provided on a future date.
• 10229936Oct 23, 2014Equipment. RBZ Or RHB Radio Software Enhancements
• 10139800Oct 23, 2014Equipment. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English. Help prevent navigation lockup. Ghost image of the vehicle?s brand logo on the display screen. Digital photos loaded onto the hard drive intermittently get lost…
• 10229981Oct 21, 2014Visibility (wipers, defrost, mirrors). Rear HVAC Blower Controller Can Not Change Blower Speed
• 10139797Oct 21, 2014Equipment, Engine cooling. Flash: Rear HVAC Blower Controller Can Not Change Blower Speed This bulletin involves reprogramming the HVAC with updated software. A customer may experience, not being able to change the blower motor speed with the rear HVAC controls.
• 10229945Oct 3, 2014Engine cooling. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
• 10139771Oct 3, 2014Engine cooling, Fuel system. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302…
• 10229935Oct 1, 2014Equipment. RBZ Or RHB Radio Software Enhancements
• 10139767Oct 1, 2014Equipment. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get…
• 10221030Sep 20, 2014Back-over prevention (rear camera). Rattle And/Or Clunk Noise From Rear Of The Vehicle Equipped With Load Leveling Suspension This bulletin involves verifying and if necessary, replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle.
• 10139750Sep 20, 2014Suspension. Rattle And/Or Clunk Noise From Rear Of The Vehicle Equipped With Load Leveling Suspension This bulletin involves verifying and if necessary, replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle.
• 10062986Sep 20, 2014Suspension. Summary to be provided on a future date.
• 10220993Sep 10, 2014Electrical system, Equipment. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc.
• 10217709Jul 15, 2014Equipment, Electrical system, Engine cooling. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit

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