2014 Dodge Durango Technical Service Bulletins

372 technical service bulletins (TSBs) are on record for the 2014 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10224074Nov 6, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10184752Nov 6, 2020Equipment, Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10184452Nov 6, 2020Equipment, Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10223987Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10183098Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10181555Sep 11, 2020Body and structure. (Revision A) Front Bumper Fascia is misaligned or popping out
• 10221887Aug 26, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10221848Aug 26, 2020Seats. D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A)
• 10180277Aug 26, 2020Equipment, Seats, Electrical system. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10180238Aug 26, 2020Seats. D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A)
• 10221813Aug 1, 2020Other or unknown, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10180203Aug 1, 2020Engine, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10229255Jul 22, 2020Transmission and drivetrain, Engine cooling. Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such…
• 10221685Jul 22, 2020Transmission and drivetrain, Fuel system, Engine cooling, Back-over prevention…. Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such…
• 10178612Jul 22, 2020Equipment, Transmission and drivetrain. Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such…
• 10229332Jul 11, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10221762Jul 11, 2020Seats, Other or unknown. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10178689Jul 11, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223587Jun 17, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10177532Jun 17, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10223582Jun 10, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR has inadvertently deployedFig. 1andFig. 2on one or both front seats and will not reset.
• 10223563Jun 10, 2020Seats. (X88) Active Head Restraint - Select 2014 - 2015 Dodge Durango (WD)
• 10177527Jun 10, 2020Seats. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR has inadvertently deployedFig. 1andFig. 2on one or both front seats and will not reset.
• 10177508Jun 10, 2020Air bags, Seats. (X88) Active Head Restraint - Select 2014 - 2015 Dodge Durango (WD)
• 10175743Apr 30, 2020Equipment, Body and structure. Disinfectant Solution Recommended for COVID-19
• 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175658Apr 7, 2020Equipment. No Start, No CAN C BUS Communications
• 10170314Dec 11, 2019Suspension. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed.
• 10170382Dec 6, 2019Equipment. RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10220059Nov 21, 2019Equipment. Revised Customer Satisfaction Notification VB3 ? Navigation Flash
• 10169207Nov 21, 2019Equipment. Revised Customer Satisfaction Notification VB3 ? Navigation Flash
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Equipment, Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10169249Nov 20, 2019Equipment, Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Nov 20, 2019Equipment. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10169245Nov 20, 2019Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10220063Nov 13, 2019Equipment, Electrical system. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10169211Nov 13, 2019Equipment. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10220078Nov 2, 2019Electrical system, Equipment. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10169226Nov 2, 2019Equipment. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10168382Oct 11, 2019Equipment. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method.
• 10166598Aug 28, 2019Equipment, Electrical system. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

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