2016 Dodge Durango Technical Service Bulletins

302 technical service bulletins (TSBs) are on record for the 2016 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10138853Jun 7, 2017Equipment. Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and…
• 10138851Jun 7, 2017Brakes. Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with…
• 10217586Mar 31, 2017Back-over prevention (rear camera), Air bags, Electrical system, Engine…. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY Only). P2681…
• 10140054Mar 31, 2017Engine cooling, Electrical system. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY Only). P2681…
• 10217530Mar 29, 2017Wheels. Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful…
• 10217527Mar 29, 2017Back-over prevention (rear camera), Steering, Transmission and drivetrain. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 [email protected] Engineering is requesting a copy of Vehicle Scan Report (VSR) to be…
• 10217524Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
• 10139998Mar 29, 2017Engine cooling. Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful…
• 10139995Mar 29, 2017Steering. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 [email protected] Engineering is requesting a copy of Vehicle Scan Report (VSR) to be…
• 10139992Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
• 10217566Mar 17, 2017Equipment. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb…
• 10140034Mar 17, 2017Equipment. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb…
• 10217521Mar 15, 2017Fuel system. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139989Mar 15, 2017Engine cooling. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10217512Mar 8, 2017Transmission and drivetrain, Engine cooling. Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacement part will also have a characteristic noise generated whenever the driver steps on the…
• 10217507Mar 8, 2017Visibility (wipers, defrost, mirrors). Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair
• 10139980Mar 8, 2017Transmission and drivetrain. Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacementpart will also have a characteristic noise generated whenever the driver steps on the brake.
• 10139978Mar 8, 2017Seat belts. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139975Mar 8, 2017Equipment. Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair
• 10217590Mar 3, 2017Transmission and drivetrain, Engine cooling, Electrical system. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and…
• 10140058Mar 3, 2017Electrical system, Engine cooling. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and…
• 10139985Mar 1, 2017Seat belts. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10121881Nov 22, 2016Transmission and drivetrain. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only)…
• 10223831Sep 14, 2016Equipment. RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some…
• 10223855Sep 7, 2016Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has…
• 10224869Aug 24, 2016Back-over prevention (rear camera). PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return.
• 10228155Aug 10, 2016Seats. Panel, Front Seat Back For WK and WD Bodies ONLY: If the customers are complaining the seat back panel is loose or has poor fit at top edge, side and bottom please call Dan Jovan on cell: (248) 760-4348.~ If no response within 15 minutes, please continue with diagnostics/repair.~
• 10228145Aug 10, 2016Engine cooling. Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage.
• 10220271Aug 10, 2016Seats. Panel, Front Seat Back For WK and WD Bodies ONLY: If the customers are complaining the seat back panel is loose or has poor fit at top edge, side and bottom please call Dan Jovan on cell: (248) 760-4348.~ If no response within 15 minutes, please continue with diagnostics/repair.~
• 10220261Aug 10, 2016Engine cooling. Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage.
• 10140198Aug 10, 2016Engine cooling. Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed.
• 10140189Aug 10, 2016Engine cooling. Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage.
• 10084058Aug 5, 2016Transmission and drivetrain. "flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation the technician may find the following dtcs set in the pcm memory: · **b23c3 - stop/start disable switch 1/2 correlation (3.0l and 3.6l…
• 10221560Jul 27, 2016Tires. TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ As part of normal diagnostics tool # 9936 TPM-RKE Analyzer can be used to wirelessly retrieve TPM sensor data and aid you in diagnosing. The tool filters data by year and…
• 10136542Jul 27, 2016Tires. TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ As part of normal diagnostics tool # 9936 TPM-RKE Analyzer can be used to wirelessly retrieve TPM sensor data and aid you in diagnosing. The tool filters data by year and…
• 10221548Jul 23, 2016Electrical system, Exterior lighting, Air bags, Transmission and drivetrain. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · U0404 - Invalid Data Received From Gear Shift…
• 10136530Jul 23, 2016Transmission and drivetrain. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · U0404 - Invalid Data Received From Gear Shift…
• 10121703Jul 22, 2016Engine, Electrical system. Camshaft Replacement This bulletin involves replacing the left and right intake camshafts due to a missing feature on the nose of the camshaft. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: · P000A/P000C - Camshaft Slow To Respond. · P0300 - Multiple Cylinder Misfire.
• 10121674Jul 14, 2016Equipment. Cargo Load Floor Lid Difficult to Open and Close This bulletin involves replacing the cargo load floor lid due to excessive effort needed to open and close the lid. Customers may describe excessive effort is required to open and close the cargo load lid. The cargo load floor lid may have excessive effort (more than 15 lbs of force) when opening and closing due to interference between the rear edge of the cargo…
• 10121669Jul 13, 2016Equipment. MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
• 10121646Jul 7, 2016Transmission and drivetrain, Electrical system. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: · U0404 - Invalid Data Received From Gear Shift…
• 10121643Jul 7, 2016Engine cooling. Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage.
• 10121657Jul 6, 2016Engine cooling. Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
• 10121655Jul 6, 2016Brakes. Brake Pedal Sensor For DS, WD & WK bodies ONLY; Prior to replacing the brake sensor; Please call Salma Al Ryahi at cell (519) 992-7293. If you are unable to get a response within 15 minutes, please take a picture that shows the sensor side together with the plunger and continue with normal repair procedure.
• 10218271Jun 22, 2016Electrical system. Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
• 10226266Jun 9, 2016Electrical system, Brakes. Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. A small number of vehicles may have mismapped Diagnostic Trouble Codes (DTCs) below pointing to the wrong modules with no Malfunction Indicator Lamp (MIL) illumination: NOTE: This update should be performed to reduce the potential for misdiagnosis of related systems and incorrect…
• 10137052Jun 9, 2016Brakes, Electrical system. Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software. A small number of vehicles may have mismapped Diagnostic Trouble Codes (DTCs) below pointing to the wrong modules with no Malfunction Indicator Lamp (MIL) illumination: NOTE: This update should be performed to reduce the potential for misdiagnosis of related systems and incorrect…
• 10226267Jun 8, 2016Electrical system, Engine cooling. Re+G21:H21place Both Intake Variable Valve Timing Solenoids This bulletin involves replacing both left and right intake variable valve timing solenoids due to multiple DTCs. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or the engine runs rough. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM…
• 10137053Jun 8, 2016Transmission and drivetrain. Replace Both Intake Variable Valve Timing Solenoids This bulletin involves replacing both left and right intake variable valve timing solenoids due to multiple DTCs. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or the engine runs rough. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM: · P0017…
• 10219814Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

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