2016 Dodge Durango Technical Service Bulletins

302 technical service bulletins (TSBs) are on record for the 2016 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10219809Jun 1, 2016Equipment. Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
• 10218250Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
• 10218245Jun 1, 2016Equipment. Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
• 10139936Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
• 10181463May 11, 2016Transmission and drivetrain, Engine cooling, Electrical system, Equipment. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Ayed Hadaad CELL (248) 941-8707~ Patrick Walster CELL (248) 890-3561~ Issue 1:~ 2016 WK - Auto Stop/Start complaints affecting Integrated Center Stacks (ICS)~ Chrysler engineering is…
• 10141263May 11, 2016Engine, Equipment. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Ayed Hadaad CELL (248) 941-8707~ Patrick Walster CELL (248) 890-3561~ Issue 1:~ 2016 WK - Auto Stop/Start complaints affecting Integrated Center Stacks (ICS)~ Chrysler engineering is…
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10218302May 4, 2016Electrical system, Tires. TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ As part of normal diagnostics tool # 9936 TPM-RKE Analyzer can be used to wirelessly retrieve TPM sensor data and aid you in diagnosing. The tool filters data by year and…
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140253May 4, 2016Tires. TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ As part of normal diagnostics tool # 9936 TPM-RKE Analyzer can be used to wirelessly retrieve TPM sensor data and aid you in diagnosing. The tool filters data by year and…
• 10218310May 3, 2016Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio…
• 10140261May 3, 2016Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio…
• 10076514May 3, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL…
• 10076293May 3, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL…
• 10139968Apr 22, 2016Transmission and drivetrain. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the PCM memory: · P2299-00 - Brake Pedal Position/Accelerator…
• 10076531Apr 22, 2016Electrical system. SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the PCM memory: · P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. Other enhancements included in this update: · Improved knock sensor performance.
• 10076310Apr 22, 2016Electrical system, Transmission and drivetrain. OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the PCM memory: · P2299-00 - Brake Pedal Position/Accelerator Pedal Position…
• 10219748Apr 20, 2016Equipment. Radio Frequency Module.
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10139955Apr 20, 2016Equipment. Radio Frequency Module RF_HUB Before Replacing RFHM (RF-hub) for any reason for 2015 or 2016 WD or WK ONLY; Call RFHM release engineer Majdi Yaqub at cell (248) 763-5747. If no response within 15 minutes, proceed with repair.
• 10224652Apr 15, 2016Seats, Body and structure. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10219711Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10209582Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10138964Apr 15, 2016Seats, Equipment. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10219750Apr 1, 2016Tires. TPM Sensor
• 10218285Apr 1, 2016Tires. 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ Prior to replacing any components on MY16 WK/WD vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair…
• 10140177Apr 1, 2016Tires. 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ Prior to replacing any components on MY16 WK/WD vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair…
• 10219735Mar 16, 2016Engine cooling. EGR Temperature Sensor
• 10209606Mar 16, 2016Electrical system. EGR Temperature Sensor
• 10142200Mar 16, 2016Engine cooling. EGR Temperature Sensor This Tech Tip applies to 2016MY Jeep Grand Cherokee (WK) and Dodge Durango (WD) with the 3.6L Pentastar engine (ERC)~ Prior to replacing a component due to any of the following DTCs - P0401, P040B, P2457, P04D0, P04D1, P04D2, or P04CE please contact Omar Jobe at Cell (248) 910-2166.~ If a response is not received within 30 minutes, then proceed with the necessary repair.
• 10219760Mar 9, 2016Engine. Fast Feedback Program
• 10209631Mar 9, 2016Engine. Fast Feedback Program
• 10140240Mar 9, 2016Equipment. WARRANTY BULLETIN - Fast Feedback Program - 3.6L V6 24V VVT Engine-2016 Dodge Duango/Jeep Grand Cherokee (Revision A) To announce a Fast Feedback Program to replacing or repairing 3.6L V6 24V VVT Engine (Sales code ERC) in an effort to collect, monitor and correct quality issues in a timely and efficient matter.
• 10076428Mar 9, 2016Engine. Fast feedback program - 3.6l v6 24v vvt engine-2016 dodge durango/jeep grand cherokee (rev. A). To announce a fast feedback program for replacing or repairing the 3.6l v6 24v vvt engine (sales code erc) in an effort to collect, monitor and correct quality issues in a timely and efficient matter.
• 10141311Mar 4, 2016Electrical system, Steering. Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature.
• 10074220Feb 11, 2016Electrical system. Summary to be provided on a future date.
• 10118797Feb 10, 2016Equipment. Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle
• 10215059Feb 5, 2016Engine cooling. This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
• 10121928Jan 26, 2016Transmission and drivetrain. Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. The customer or technician may find grease leaking out of the left front axle half shaft inner boot.
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10218006Jan 21, 2016Transmission and drivetrain, Other or unknown. Replace Left Front Axle Half Shaft.
• 10215040Jan 21, 2016Transmission and drivetrain. Replace Left Front Axle Half Shaft.
• 10119649Jan 21, 2016Transmission and drivetrain. Replace Left Front Axle Half Shaft This bulletin involves inspecting and, if necessary, replacing the left front axle half shaft due to grease leaking from the boot. The customer or technician may find grease leaking out of the left front axle half shaft inner boot.
• 10074206Jan 21, 2016Transmission and drivetrain. Summary to be provided on a future date.
• 10119625Jan 13, 2016Electrical system. Electronic Vehicle Information Center (EVIC) Switch Replace This bulletin involves replacing the Electronic Vehicle Information Center (EVIC) Switch due to heated steering wheel shutting off too soon. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temperatures…
• 10159998Dec 16, 2015Vehicle speed control. Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10219761Dec 7, 2015Engine. Fast Feedback Program
• 10209632Dec 7, 2015Engine. Fast Feedback Program
• 10160002Dec 7, 2015Equipment, Engine. Fast Feedback Program - 3.6L V6 24V VVT Engine-2016 Dodge Durango / Jeep Grand Cherokee
• 10076427Dec 7, 2015Engine. Fast feedback program - 3.6l v6 24v vvt engine-2016 dodge durango/jeep grand cherokee to announce a fast feedback program for replacing or repairing the 3.6l v6 24v vvt engine (sales code erc) in an effort to collect, monitor and correct quality issues in a timely and efficient matter.

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