2020 Dodge Durango Technical Service Bulletins

494 technical service bulletins (TSBs) are on record for the 2020 Dodge Durango. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175721Apr 8, 2020Fuel system, Electrical system. Fuel Vapor Hose Not Connected This bulletin involves inspecting and connecting a loose fuel vapor hose. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set:P0441 - EVAP Purge System Performance. P0456 - EVAP System Small Leak. P0455 - EVAP System Large Leak.
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175657Apr 4, 2020Equipment. Low Charging Voltage Displayed On Cluster
• 10175504Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175091Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10174171Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175499Mar 26, 2020Electrical system. Low Charging Voltage Displayed On Cluster
• 10175569Mar 20, 2020Transmission and drivetrain, Back-over prevention (rear camera), Electrical…. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or erratic shifting between gears during normal drive cycles.
• 10175156Mar 20, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or erratic shifting between gears during normal drive cycles.
• 10174236Mar 20, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or erratic shifting between gears during normal drive cycles.
• 10175437Mar 18, 2020Engine, Equipment. TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out of the direction of the rear heater line 2) Adjust the TOH line by pushing it towards the engine to increase clearance between the TOH line and rear heater line.
• 10175433Mar 18, 2020Equipment. LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10175025Mar 18, 2020Fuel system, Transmission and drivetrain, Engine cooling. TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out of the direction of the rear heater line 2) Adjust the TOH line by pushing it towards the engine to increase clearance between the TOH line and rear heater line.
• 10175021Mar 18, 2020Body and structure. LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10174105Mar 18, 2020Engine cooling. TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out of the direction of the rear heater line 2) Adjust the TOH line by pushing it towards the engine to increase clearance between the TOH line and rear heater line.
• 10174101Mar 18, 2020Exterior lighting. LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
• 10175425Mar 11, 2020Body and structure. SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button).
• 10175013Mar 11, 2020Vehicle speed control, Air bags, Brakes. SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button).
• 10174093Mar 11, 2020Fuel system. SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button).
• 10175468Mar 4, 2020Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10175056Mar 4, 2020Back-over prevention (rear camera), Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10174136Mar 4, 2020Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10173330Feb 28, 2020Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors)…. Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind Spot Module, U0264-00 Lost Communication With Camera Module
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173284Feb 26, 2020Engine cooling, Electrical system. BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover…
• 10173323Feb 22, 2020Electrical system. Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles
• 10173318Feb 19, 2020Body and structure. Power Lift Gate Opens 1 To 2 Feet Then Closes
• 10173357Feb 8, 2020Electrical system, Seats. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the…
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10170389Dec 14, 2019Equipment. Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
• 10170312Dec 11, 2019Equipment. SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and…
• 10170375Dec 4, 2019Electrical system. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.
• 10220108Nov 22, 2019Electrical system. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.
• 10169256Nov 22, 2019Electrical system. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Fuel system, Engine. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168477Oct 23, 2019Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting between gears during normal drive cycles.
• 10168474Oct 23, 2019Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Rough and/or erratic shifting between gears during normal drive cycles.
• 10168388Oct 17, 2019Fuel system, Transmission and drivetrain. SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline…
• 10168386Oct 16, 2019Electrical system. 2020 WD SRT F19 Fuse - Correct Part Number If replacing the PDC due to a failed F19 fuse - 20A Max Fuse (Headrest Solenoid), or if looking to replace the F19 fuse, please use MOPAR part number: 68202896AA. Please do not replace the PDC to obtain this fuse. STAR Parts will be corrected in the near future to reflect the correct part number.
• 10166589Aug 22, 2019Engine. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

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